Everyone here is always super friendly and welcoming, and the service is extremely fast-even faster than most Starbucks and coffee shops!
Chris Logan
We went here to get hot chocolate after snow tubing in Jackson. The hot chocolate was watered down, and none of us liked it. The staff got our order right, but were unfriendly and didn't seem to want us there. The store is inside Target with very limited seating and not relaxing.
Atmosphere: 2
Food: 2
Service: 2
Dan Thoreson
My wife and I came in on Monday (October 2) about 5 minutes before closing to grab some coffee—pretty standard for a coffee shop, right? Wrong.The staff informed us that they couldn't make any coffee. When we questioned this (it is a coffee shop, after all), their response was simply that they "didn't have to" make it. No apology was offered, nor were any alternatives like a pour-over or an Americano, which is common practice for Starbucks. I know this because I worked as a manager there and have frequented dozens of locations over the years.The baristas here showed a complete lack of customer service skills and basic manners. This experience left us with a sour taste, and it certainly wasn't from any coffee. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
Danny T.
My wife and I came in on Monday (October 2) about 5 minutes before closing to grab some coffee--pretty standard for a coffee shop, right? Wrong.The staff informed us that they couldn't make any coffee. When we questioned this (it is a coffee shop, after all), their response was simply that they "didn't have to" make it. No apology was offered, nor were any alternatives like a pour-over or an Americano, which is common practice for Starbucks. I know this because I worked as a manager there and have frequented dozens of locations over the years.The baristas here showed a complete lack of customer service skills and basic manners. This experience left us with a sour taste, and it certainly wasn't from any coffee. Would not recommend.
Matt S
No drip coffee an hour before
Atmosphere: 1
Food: 1
Service: 1
PINK POLKADOT
I frequent this location and Starbucks in general, and the manager, Anand, I observed being particularly gruff and difficult with the employees at this location in front of customers on multiple occasions. It's a shame because the staff seems really nice and provide a good service.
Cesar Jimenez
THIS IS THE BEST STARBUCKS EVER! OMG, the customer service is top tier and they make the beat drinks ever!
Kevin Smith
My experience in this Starbucks was bad, the manager was so weird and make bad jokes whit the costumers.?????
Metin Oztoprak
If you want excellent quality and excellent coffee, you must stop by
The best place to take my coffee! They are so kind and talkative people, I really enjoy being there, good service and everything is perfect.
yummi lol
Loved their customer service! Everyone was very friendly and took my order politely. Hands down the best Starbucks we have in Jackson.
Jacquelyn Youngberg
Ordered a large coffee with whip cream got to my car to realize that my cup was only 3/4 of the way full with coffee. Went back to get it fix and they were very rude to me about it
Rafaela Hernandez
The baristas at starbucks are friendly and fast with the service.
Everyone here is always super friendly and welcoming, and the service is extremely fast-even faster than most Starbucks and coffee shops!
We went here to get hot chocolate after snow tubing in Jackson. The hot chocolate was watered down, and none of us liked it. The staff got our order right, but were unfriendly and didn't seem to want us there. The store is inside Target with very limited seating and not relaxing.
Atmosphere: 2
Food: 2
Service: 2
My wife and I came in on Monday (October 2) about 5 minutes before closing to grab some coffee—pretty standard for a coffee shop, right? Wrong.The staff informed us that they couldn't make any coffee. When we questioned this (it is a coffee shop, after all), their response was simply that they "didn't have to" make it. No apology was offered, nor were any alternatives like a pour-over or an Americano, which is common practice for Starbucks. I know this because I worked as a manager there and have frequented dozens of locations over the years.The baristas here showed a complete lack of customer service skills and basic manners. This experience left us with a sour taste, and it certainly wasn't from any coffee. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
My wife and I came in on Monday (October 2) about 5 minutes before closing to grab some coffee--pretty standard for a coffee shop, right? Wrong.The staff informed us that they couldn't make any coffee. When we questioned this (it is a coffee shop, after all), their response was simply that they "didn't have to" make it. No apology was offered, nor were any alternatives like a pour-over or an Americano, which is common practice for Starbucks. I know this because I worked as a manager there and have frequented dozens of locations over the years.The baristas here showed a complete lack of customer service skills and basic manners. This experience left us with a sour taste, and it certainly wasn't from any coffee. Would not recommend.
No drip coffee an hour before
Atmosphere: 1
Food: 1
Service: 1
I frequent this location and Starbucks in general, and the manager, Anand, I observed being particularly gruff and difficult with the employees at this location in front of customers on multiple occasions. It's a shame because the staff seems really nice and provide a good service.
THIS IS THE BEST STARBUCKS EVER! OMG, the customer service is top tier and they make the beat drinks ever!
My experience in this Starbucks was bad, the manager was so weird and make bad jokes whit the costumers.?????
If you want excellent quality and excellent coffee, you must stop by
The best Starbucks in town. Love people and treat
Restaurantji Recommends
Great service!!!
The best place to take my coffee! They are so kind and talkative people, I really enjoy being there, good service and everything is perfect.
Loved their customer service! Everyone was very friendly and took my order politely. Hands down the best Starbucks we have in Jackson.
Ordered a large coffee with whip cream got to my car to realize that my cup was only 3/4 of the way full with coffee. Went back to get it fix and they were very rude to me about it
The baristas at starbucks are friendly and fast with the service.