Fortune House Restaurant

407 Steele St, Whitehorse
(867) 633-6688

Recent Reviews

Dianne G.

Friendly service, food was good......Enjoyed the atmosphere and the staff's comfort in speaking their own language which added to the experience.Hard for those with mobility issues to access though.

Atmosphere: 3

Food: 3

Service: 3

del rey

??? When did the name change from new Asia restaurant happen ? never will be a match to China garden's one of the best Chinese restaurants that ever was in Whitehorse city

Denver L

Fortune House Lunch Smorg offers a satisfying dining experience with its diverse array of Chinese and alternating daily choices. The quality of the food exceeds expectations, with fresh ingredients and flavors that are very enjoyable. While some dishes stand out more than others, overall, it's a very pleasant culinary experience.

Atmosphere: 4

Food: 4

Service: 4

William Sydney

My favorite Canadian Chinese ?

Atmosphere: 5

Food: 5

Service: 5

Allu Maria Johnson

Good food. Enough quantity for 2-3 meals.

Mandi Driedger

We just had the best Beef Chop Suey I’ve ever had in town!!! Amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Won Ton Soup, Beef and Broccoli

Sam Barker

The food used to be good. Over the past year, ownership has changed and it is not the same food we're use to. We got a family order for delivery. The food was soggy and tasted like it was microwaved from lunch from the day before. I called to explain and the woman said food same everyday soooo good. I explained that the food was not great and asked what they could do as it was unpleasant to eat and she hung up. We certainly won't be going back. SAVE YOUR MONEY. DONT EAT HERE!!!!!!!!!!!!!!!!!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Cassie Blackmoore

Ok we had 2 dishes. Cantonese chowmein and chicken with blackean sauce. It looked delicious until you chew the chicken in both dishes. It was fowl or hem. It was not fresh chicken. I honestly could not chew it. Anyone who eats good Chinese knows they soak their chicken in backing soda or powder then rinse them they get a beautiful tender chicken. For the price they are asking is it too much to cook the food properly. I will never go there again. Takes a lot for me to complain. Quit taking short cuts

Atmosphere: 4

Food: 1

Service: 4

Josen Media

Really good taste!

Atmosphere: 5

Food: 5

Service: 5

Madeleine Girard

The best hot and sour soup I've had so far is at Fortune House Restaurant!Dietary restrictions: Several menu options can accommodate a variety of diets (e.g. high protein/low carb, gluten-free, vegetarian, etc).Parking: Sufficient amount of parking space.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet and Sour Chicken Balls

Pat Pearson

Tofu hotpot wonderful! Lots of fresh veggies and excellent flavour. Thank

Food: 5

Service: 5

keith johnson

Had the mushroom chicken soup with an egg roll. Wonton is better imo.

Atmosphere: 5

Service: 5

Leo Lai

The rice is dry and the sour sweet chicken ball is chemical taste.The service seem to be good though.

Atmosphere: 3

Food: 1

Service: 4

Recommended dishes: Cantonese Chow Mein

Freddy Jr. Harper

Nice place to relax.And enjoy your meal.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spring Roll

sans nom null

Updated based on owner's reply, "Thank you for your evaluation, we will try our best to do our best! Thank you!"Now, got some idea where the arrogance of the girl comes from. The restaurant is spreading that vibe every second.No apology, no follow-up action, just an empty thank-you.Also looked at how the owner replied other comments. Same words. Probably all done by automatic robotic reply. No matter what you say, they will always reply "Thank you for your evaluation, we will try our best to do our best! Thank you!"Dine in twice and take out twice.First, my experience with dine in. lunch buffet is very busy. Only one meat, which is chicken wings/legs. Gone within minutes of refill. Very few dish varieties.2 separate dining areas. The waitress never comes to refill water in my sitting area and only walks to the other area where kids are screaming. Got it. Only refill water if kids scream? But I cannot behave like a screaming kid. I have to hold the empty glass to the check-out area and ask for the water. Even after that, the waitress still never comes to my sitting area to refill water. So if you need to refill water, better sits with the screaming kids in the other sitting area. If you don’t have good hearing, then you can enjoy your lunch with water.Second take out. Family members paid the meal in full and asked to deliver to my residence. Intended as a kind surprise, I have no knowledge that they ordered for me. They live outside of YT.Was very hungry and about to eat and heard the doorbell ring. A girl with food in hand asked if this is the address. Yes it is. then the girl asked for the phone number. I don’t know. I don’t order it and only later that my family members told me. Then the girl said "I won’t give you the food since you cannot tell me the phone number".What is the problem?The address is correct. The bill is paid in full.Why? Why not giving me the food?The girl’s attitude is also very impressively arrogant. In the food-service industry, what does serve mean?“Rich people are jerks and have tons of power to push their jerky policy preferences”. So the girl is definitely rich. Why deliver food then, rich girl? To enrich your life experience for fun?

Atmosphere: 1

Food: 2

Service: 1

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