Gold Pan Saloon at the Best Western Gold Rush Inn

411 Main St, Whitehorse
(867) 668-4500

Recent Reviews

Jeanna Hammar

Brunch & dinner options are okay.Rating poorly because there were weird groups of drunk people harassing folks at dinner. One group had a drunk guy unprovoked hit a middle-aged woman who happened to be walking by them (shocking to watch!). Another was a drunk woman from the bar who kept harassing an elderly man seated at a table and she would take his cane and then proceed to need to be stood back up by her friends. None of these people were removed or stopped being served alcohol. I've never seen anything like this at a hotel restaurant

David O'Driscoll

Very relaxed bar with lovely staff and good food like burgers.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: BBQ Bison Burger

liyo johney

Had breakfast fast Poutine and the western sandwich. The breakfast poutine was delicious. Really enjoyed the vibe of the restaurant plus the service was quick and attentive as well!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Western Sandwich

David Munro

Very nice food and service.

Atmosphere: 4

Food: 4

Service: 4

Jithin C

The Gold Pan Saloon was the go-to for all our meals during our stay at the Best Western Gold Rush Inn in November 2023. The delicious food there was one of the many things that made our first Whitehorse trip awesome. We really enjoyed their daily special soups, Bison Burger, Elk Meatball Sandwich, chicken pot pie, fish and chips, and their breakfast items. The service was mostly good, especially the lady who served us on our first visit. She was very friendly and considerate. I wish I could remember her name. But we also had to experience some rudeness from another lady who served us on the last day morning. Again, don't remember the name.

Atmosphere: 5

Food: 5

Service: 4

Davy Chiu

Standard breakfast food as you'd expect from a pub. The coffee is subpar however - tastes like hotel room coffee. Unless you're feeling super lazy as I was, there are more fulfilling options just around the corner.

Atmosphere: 4

Food: 3

Service: 4

La Li

UPDATED with RACIST SERVER DESCRIPTION:!! ASIAN DISCRIMINATION at GOLD PAN SALOON !!We first had to spot a dirty table (with beer bottles from previous customers). It remained dirty for 10-15 minutes, despite our attempts to get attention. Eventually, our waitress tidied up and took our order.Here it's the drama part. We had to practically "beg for water," sitting for 30 minutes without water served. Despite repeated requests, we were ignored.And here's the kicker: there was this waitress who was serving everyone around us, but when she came to us, she rudely said, "I am not your server. Ask your waitress to serve". Funny enough, she then served the tables around us. She even chatted and laughed with customers from other tables. She is a white waitress with blue earrings, black plastic glasses, black long hair, and a tall, curvy figure.Our original waitress seemed to be very busy, cuz she was serving the entire restaurant. I tried to ask her but no luck. The blue earring waitress was serving tables around us and I decided to asked her to ask her colleague for water. Well, she looked me straight in the eye and walking away, not even waiting for me to finish...? It was clear as day that she was singling us out because we were the only Asians in the place.Honestly, it felt like we were being discriminated against by that blue earring waitress because we were the only Asians there. For the entire restaurant, I understand that today is busy but from our customer perspective, we were ignored and unhappy for so many times. We were polite all the time. This is DISRESPECTFUL. By the way, the food was very slow. We also waited in total at least 40 minutes for food.??-----Based on the response from the restaurant---Yesterday was Yukon Rendezvous. My family and I decided to go to GOLD PAN SALOON (your restaurant) to celebrate. We went there at around 1 p.m.From my observation, there were only three waitress yesterday:-- One young white waitress with blond ponytail. She was our server and her name was Kelly (?). She ordered and do the cleaning and everything for us. She was very busy yesterday but with good service attitude. However, from our perspective, most of the time we could not find server to serve and we were ignored. I guess she tried her best and this is more related to the holiday staff arrangement from the restaurant.-- One older and shorter white waitress with blond hair (medium length) (sorry if this is offensive). She was mostly at the counter. I went to the counter to complain about not serving water and eventually she served us water.-- RACIST SERVER: As what I described earlier, she was a white waitress with blue feather earrings, black plastic glasses, black long hair, and a tall, curvy figure. She is the tallest and curviest among the three. Yesterday was Yukon Rendezvous, she had her blue/pink garter on her thigh (forget left or right). If you check the staff schedule, this will be quite obvious to determine.Well, interestingly, when I read the reviews yesterday, I found a people had SIMILAR experience. One was from 9 months ago and that description was clear. I am sure that was the same person with rude service. My experience was DEFINITELY WORSE than that (she even pretended not see me when our table ask for sth. Very rude. We were treated very differently compared to other tables).I am not sure why your restaurant/hotel will retain such a rude server for such an extended period, especially after receiving complaints about her nine months ago.I am a Yukoner and also an Asian. This is my first time writing Google review because I was too disappointed to the service. That lady's service ruined our mood for the holiday and everything.

Atmosphere: 1

Food: 4

mario rosas

Highly recommended for eating, affordable prices according to the place, screens everywhere, very pleasant and safe, I recommend the bison bourgeois.Parking: It is on the street, from the place you can see your car and if you are staying at the hotel, then better

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Hamburguesas de Bisonte Acompañada de Ships de Camote Dulce Y Cerveza Local

JORGE BRAVO

Delicious food, and luxury

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburguesa de Bisonte Y Ensalada

anel alba

Looking for where to eat something iconic in Yukon, we came across this place, we tasted a delicious bison burger, they serve it accompanied by fries or you can choose to change them for soup or salad, and we couldn't miss the beer made here, a Yukon gold, the perfect combination to kill hunger and leave with a very good taste in your mouth.The place is very spacious, with a good atmosphere, they have a space to play pool and other things.I had a pleasant experience, the food and service were very good, the very friendly bartender heard us speaking Spanish and joined the conversation.A highly recommended place.

Atmosphere: 5

Food: 5

Service: 5

Fiorella Calderoni

Food was fine, service was great, space could use an upgrade. It was nice to have the restaurant attached to the hotel so we didn't have to layer up again to go outside.

Atmosphere: 3

Food: 4

Service: 5

Víctor Hugo Venegas Molina

Excellent atmosphere. Super good attention. Delicious food. We tried the bison and elk burgers with sweet sweet potato on the side and salmon and crab soup (of course on different days), highly recommended. You can't also miss the local beer, delicious!!Parking: Super easy to locate on Main street at the Best Western hotel!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburguesa de Bisonte Y Ensalada

Suzanne Reagan

My mom had the fish and chips. The serving was large (1 piece was plenty). The texture was right, The fries were really good. I had the elk meatball appetizer. The meatballs were too firm, dry, abd salty. The portion was huge though. A little noisy (it is a bar).

Atmosphere: 3

Food: 3

Service: 5

Robert Arlint

Would of been way better if the drunk oilers fan had sat down at his own table and shut up.

Atmosphere: 3

Food: 4

Service: 4

Diana Ivette Martinez

Everything is delicious, the music is very pleasant and inside there is the possibility of playing pool.Parking: Outside the hotel and in its surroundings there is a parking service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburguesa de Bisonte Y Ensalada

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Gold Pan Saloon at the Best Western Gold Rush Inn

411 Main St, Whitehorse, YT Y1A 2B6
(867) 668-4500