Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours:
1614 Cochran Rd, Pittsburgh
(412) 379-4846

Customers' Favorites

Chipotle Mexican Grill Reviews

Restaurantji Rating
2.4 (250)
Restaurantji Rating

Ordered a chicken bowl and paid. No utensils. Approached the lady working the cash register and she informed me they were out of utensils. I asked her, “then why did you sell me a bowl?” She replied the kid that initially took my order should have informed me. I dropped the bowl on the counter and walked out. By the time I got to my truck, I changed my mind and decided I wanted a refund and went back in to hushed “he’s back.” Some smirking little punk of a manager was amused by wasting my time. I informed him is managerial incompetence didn’t amuse me while he processed my refund.

Restaurantji Rating

Second time we ordered at this location, and an item was missing. Warning: they don’t do refunds at the place you picked up the order. Has to go through a chat robot online. The bot doesn’t know the word “refund.” Was nearly impossible to get a person on the phone at the store location and they really didn’t care. No humans at corporate at all, just bots. Chipotle cares more for the environment than they do for human customers.

Restaurantji Rating

tonight, the restaurant was swamped. the line was to the door for order in. the order ahead group of people had to wait an hour for their internet order. my applause to the staff, who worked non-stop, being courteous to all. 3 CHEERS TO THIS STAFF TONIGHT!

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Chipotle Mexican Grill Menu
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Hours

Monday 10:45AM - 11PM
Tuesday 10:45AM - 11PM
Wednesday 10:45AM - 11PM
Thursday 10:45AM - 11PM
Friday 10:45AM - 11PM
Saturday 10:45AM - 11PM
Sunday 10:45AM - 11PM
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