Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
1614 Cochran Rd, Pittsburgh
(412) 379-4846
Customers' Favorites
Chipotle Mexican Grill Reviews
Second time we ordered at this location, and an item was missing. Warning: they don’t do refunds at the place you picked up the order. Has to go through a chat robot online. The bot doesn’t know the word “refund.” Was nearly impossible to get a person on the phone at the store location and they really didn’t care. No humans at corporate at all, just bots. Chipotle cares more for the environment than they do for human customers.
tonight, the restaurant was swamped. the line was to the door for order in. the order ahead group of people had to wait an hour for their internet order. my applause to the staff, who worked non-stop, being courteous to all. 3 CHEERS TO THIS STAFF TONIGHT!
Ratings
Menu
Hours
Monday | 10:45AM - 11PM |
Tuesday | 10:45AM - 11PM |
Wednesday | 10:45AM - 11PM |
Thursday | 10:45AM - 11PM |
Friday | 10:45AM - 11PM |
Saturday | 10:45AM - 11PM |
Sunday | 10:45AM - 11PM |
Ordered a chicken bowl and paid. No utensils. Approached the lady working the cash register and she informed me they were out of utensils. I asked her, “then why did you sell me a bowl?” She replied the kid that initially took my order should have informed me. I dropped the bowl on the counter and walked out. By the time I got to my truck, I changed my mind and decided I wanted a refund and went back in to hushed “he’s back.” Some smirking little punk of a manager was amused by wasting my time. I informed him is managerial incompetence didn’t amuse me while he processed my refund.