Ezell's Famous Chicken
$ • Chicken, Southern, Comfort Food
Hours:
4919 S Regal St, Spokane
(509) 448-4881
Customers' Favorites
Ezell's Famous Chicken Reviews
The chicken was under heat lamp for who knows how long it was rubbery and lacked flavor ( the oil that dripped out looked clean though) Way way way over priced not a kfc fan but if your going to eat fast fried chicken go there it’s better and less expensive
Over 25 minute wait to get a simple 2 piece lunch special. Worst service ever.
Ratings
Menu
Hours
Monday | 10:45AM - 8PM |
Tuesday | 10:45AM - 8PM |
Wednesday | 10:45AM - 8PM |
Thursday | 10:45AM - 8PM |
Friday | 10:45AM - 8PM |
Saturday | 10:45AM - 8PM |
Sunday | 10:45AM - 8PM |
I think someone needs to check on the Spokane store. This location gets worse each time I visit. We spent the day at the lake yesterday. Afterwards, drove 30 extra minutes to get Ezells, spent $75, only to get awful customer service, pieces of chicken tenders that were inedible and Mac n’ Cheese that was moldy/rotten. I took my chicken back inside to have them remake it and you would have thought I asked for their first child. The manager showed the cook the chicken and told her not to include pieces like the ones in my 4 boxes of 1/2 lbs tenders. She asked who the order was for, he gave my name, and she yelled ‘are you kidding me?!’. They had to whisper to her that I was standing at the counter. So unprofessional! After leaving, as we are driving down the road, my daughter tells me her Mac n’ Cheese was also inedible. Not to mention, when we got there, we had 10 mins to wait so we checked inside to see if the order was received and all was well because this location is also good for not having food in stock. They said they didn’t have my order. They later changed it and said it was in their future orders, telling me I did a future order. Which was untrue because you can only schedule future orders every 15 mins (15, 30, 45, 00) and mine was set to be done at 6:25, which was 28 minutes after I paid for it and the ASAP time provided. $75 down the drain and we will never go back! We loved Ezells and I’m disappointed about this location. I hope someone can give it the attention it needs before more people start to feel the same, especially those people in the neighborhood it’s located in.