We live nearby and have been frequent customers. I have always been satisfied with the service of the coffee shop, but a couple of days ago I was disappointed. My husband was walking the dog and wanted to buy coffee, he and the dog were not allowed inside, they said it was impossible. Okay! He arrived from a side drive-through, but they refused service there too. They said it was for cars only. We don't want your coffee and your service anymore, thank you!
Atmosphere: 1
Reginald Requilme
Love tims. My fave chili, sausage egg on a biscuit, and of course large tripple coffee.
Atmosphere: 5
Food: 5
Service: 5
Vince Davies
They need to be selling broccoli cream soup once again !!! I don't know why Tim Horton's took it away when it was a hugh success.
Atmosphere: 3
Food: 4
Service: 4
Walter Hardwell White
It's average not good not bad
Atmosphere: 3
Food: 3
Service: 3
Jim Shuparsky
Worst Tim Hortons in Red Deer!!! Service non existent !!! Never have what you are requesting!!! Cannot understand the person trying to take my order!!! Not clean if you go inside!!! Tim’s should have better control of this location.Very disappointed but Starbucks close by!!!!
Atmosphere: 1
Food: 2
Service: 1
Rahul Rudani
This has to be the WORST Tim Hortons in the entire town. I ordered chai teas with double double and it didn’t even taste like it was supposed to. A croissant which was cold and we had to ask them to warm it up. Did not give any sleeves for hot cups and no paper napkins. 0 quality food and 0 service, all they think of is completing people’s orders and getting them out of there as quickly as possible. This is beyond disgusting, Tim Hortons used to be a nice place to go for coffee. Not anymore!!!
Atmosphere: 1
Food: 1
Service: 1
Darlene Reid
I love the singing by the Timmies workers, but the service is a little
Atmosphere: 4
Food: 4
Service: 3
jackie wilson
I ordered a chilli with cheese and a big bun extra butter. Paid for the extras never got the cheese got a tiny bit and only one butter. I asked the guy at the drive through if it’s correct he said yes I should have looked because they never give what you order. And when you call them no one ever answers the phone.
Atmosphere: 1
Food: 1
Service: 2
David S.
Paid for extra bacon, no extra bacon. Bought a coffee with 2 cream, received coffee with sugar included.
Atmosphere: 1
Food: 1
Service: 1
Ale Verduzco
Customer service at its worst, they didn't have staff and locked the front door without a sign, they got upset cause they did not have time for breaks. Worst service
My order of lime chicken on plate is not available coz they don’t have rice at 2pm, they also don’t have wedges..that i Expected to have coz he put the wedges in point of sale, last thing the muffin that i order is so dry. The app as well is not user friendly.
Atmosphere: 1
Food: 1
Service: 1
Don Wielinga
The drive-through moves along nicely. Two things about the interior: 1) the service inside is slow and little attention to people waiting to order inside. 2.) About a week ago I was inside having coffee with a friend, the tables were not cleaned with food and cups left on the tables and the floor. When we cleared off a table and sat down the floor was disgustingly dirty! With all the staff working when I was there, this should be done on a regular basis. Possibly a management issue?
Atmosphere: 2
Food: 4
Service: 4
AR Saif
Busy Drive-Through, Mixed Cleanliness at Tim Hortons - Red DeerI've visited the Tim Hortons located at 62 Carleton Ave #110, Red Deer, AB T4P 0T9 multiple times, and it's safe to say this location is a bustling hub for coffee lovers. The drive-throughs are often swamped with traffic, which can result in long wait times. On one occasion, I found myself waiting for 15 minutes to place my order, despite being the only customer in line.In terms of cleanliness, the interior of the store is generally acceptable, but there is room for improvement. One noticeable issue is the state of the entry door, which consistently appears dirty. Addressing this cleanliness concern would significantly enhance the overall experience for customers.Despite these minor inconveniences, the quality of the coffee and food offerings remains consistent with the Tim Hortons standard. If you're in a rush, it might be wise to consider alternative locations, but if you're patient and enjoy their products, this Tim Hortons is worth a visit.Overall, it's a convenient spot for your daily caffeine fix, but the management should focus on maintaining a cleaner entry area to elevate the overall experience for customers.
Atmosphere: 3
Food: 5
Service: 3
Celeste
I did my order inside the store and have a bunch of orders but I didn’t get my 2 hash browns with my meal. I didn’t have time to go back. Just want to remind that the staff should check if the customer’s order are complete before the customer leave. Not putting everything in the bag and tell customer all good but it’s not! So dissapointing! I only stop by to that store because there’s a gas station. Customer Service not even good!
Atmosphere: 2
Food: 3
Service: 1
Barbara Regner
there was not a table clean, but there was four empty five actually, and it took him forever to clean it when I asked them so I said I would do it and then he came and did it. They served two people before me after I already ordered first and it was only three donuts and three coffees and I asked for a sprinkle doughnut and I got a glazed doughnut after all this I needed some water and they charge me $.11 for a small cup which is fine but really after all this that was just enough to say I’m done here. Thank you.Vegetarian options: Doesn’t exactly look appetizing for starters. Secondly, Customer Service was not good which probably didn’t help in enjoying my meal.
We live nearby and have been frequent customers. I have always been satisfied with the service of the coffee shop, but a couple of days ago I was disappointed. My husband was walking the dog and wanted to buy coffee, he and the dog were not allowed inside, they said it was impossible. Okay! He arrived from a side drive-through, but they refused service there too. They said it was for cars only. We don't want your coffee and your service anymore, thank you!
Atmosphere: 1
Love tims. My fave chili, sausage egg on a biscuit, and of course large tripple coffee.
Atmosphere: 5
Food: 5
Service: 5
They need to be selling broccoli cream soup once again !!! I don't know why Tim Horton's took it away when it was a hugh success.
Atmosphere: 3
Food: 4
Service: 4
It's average not good not bad
Atmosphere: 3
Food: 3
Service: 3
Worst Tim Hortons in Red Deer!!! Service non existent !!! Never have what you are requesting!!! Cannot understand the person trying to take my order!!! Not clean if you go inside!!! Tim’s should have better control of this location.Very disappointed but Starbucks close by!!!!
Atmosphere: 1
Food: 2
Service: 1
This has to be the WORST Tim Hortons in the entire town. I ordered chai teas with double double and it didn’t even taste like it was supposed to. A croissant which was cold and we had to ask them to warm it up. Did not give any sleeves for hot cups and no paper napkins. 0 quality food and 0 service, all they think of is completing people’s orders and getting them out of there as quickly as possible. This is beyond disgusting, Tim Hortons used to be a nice place to go for coffee. Not anymore!!!
Atmosphere: 1
Food: 1
Service: 1
I love the singing by the Timmies workers, but the service is a little
Atmosphere: 4
Food: 4
Service: 3
I ordered a chilli with cheese and a big bun extra butter. Paid for the extras never got the cheese got a tiny bit and only one butter. I asked the guy at the drive through if it’s correct he said yes I should have looked because they never give what you order. And when you call them no one ever answers the phone.
Atmosphere: 1
Food: 1
Service: 2
Paid for extra bacon, no extra bacon. Bought a coffee with 2 cream, received coffee with sugar included.
Atmosphere: 1
Food: 1
Service: 1
Customer service at its worst, they didn't have staff and locked the front door without a sign, they got upset cause they did not have time for breaks. Worst service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My order of lime chicken on plate is not available coz they don’t have rice at 2pm, they also don’t have wedges..that i Expected to have coz he put the wedges in point of sale, last thing the muffin that i order is so dry. The app as well is not user friendly.
Atmosphere: 1
Food: 1
Service: 1
The drive-through moves along nicely. Two things about the interior: 1) the service inside is slow and little attention to people waiting to order inside. 2.) About a week ago I was inside having coffee with a friend, the tables were not cleaned with food and cups left on the tables and the floor. When we cleared off a table and sat down the floor was disgustingly dirty! With all the staff working when I was there, this should be done on a regular basis. Possibly a management issue?
Atmosphere: 2
Food: 4
Service: 4
Busy Drive-Through, Mixed Cleanliness at Tim Hortons - Red DeerI've visited the Tim Hortons located at 62 Carleton Ave #110, Red Deer, AB T4P 0T9 multiple times, and it's safe to say this location is a bustling hub for coffee lovers. The drive-throughs are often swamped with traffic, which can result in long wait times. On one occasion, I found myself waiting for 15 minutes to place my order, despite being the only customer in line.In terms of cleanliness, the interior of the store is generally acceptable, but there is room for improvement. One noticeable issue is the state of the entry door, which consistently appears dirty. Addressing this cleanliness concern would significantly enhance the overall experience for customers.Despite these minor inconveniences, the quality of the coffee and food offerings remains consistent with the Tim Hortons standard. If you're in a rush, it might be wise to consider alternative locations, but if you're patient and enjoy their products, this Tim Hortons is worth a visit.Overall, it's a convenient spot for your daily caffeine fix, but the management should focus on maintaining a cleaner entry area to elevate the overall experience for customers.
Atmosphere: 3
Food: 5
Service: 3
I did my order inside the store and have a bunch of orders but I didn’t get my 2 hash browns with my meal. I didn’t have time to go back. Just want to remind that the staff should check if the customer’s order are complete before the customer leave. Not putting everything in the bag and tell customer all good but it’s not! So dissapointing! I only stop by to that store because there’s a gas station. Customer Service not even good!
Atmosphere: 2
Food: 3
Service: 1
there was not a table clean, but there was four empty five actually, and it took him forever to clean it when I asked them so I said I would do it and then he came and did it. They served two people before me after I already ordered first and it was only three donuts and three coffees and I asked for a sprinkle doughnut and I got a glazed doughnut after all this I needed some water and they charge me $.11 for a small cup which is fine but really after all this that was just enough to say I’m done here. Thank you.Vegetarian options: Doesn’t exactly look appetizing for starters. Secondly, Customer Service was not good which probably didn’t help in enjoying my meal.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Bacon Farmers Wraps