Starbucks

4889 Promenade Pkwy, Bessemer
(205) 565-3760

Recent Reviews

Jonathan Hilgendorf

I guess if you shop at target normally it's convenient for Starbucks to be inside target, but otherwise it's not convenient very much at all. Especially when targets employees are abhorrently rude. But this is a Starbucks review so.Nowhere anywhere in the physical world at this location is there any hours posted for Starbucks. But online it says they're open until 8 pm everyday. Of course there's a note for MLK day that the hours might differ but that day is Monday. Today is Saturday. Yet sure enough apparently "they close early today" the target employee told us after we were standing there for a couple minutes. I would have guessed otherwise since it looked like someone was still in the middle of doing closing procedures by the looks of a couple things that hadn't made their way back to be washed or put away properly. And there wasn't so much as a hand written note or anything else anywhere saying they closed early or at all either.

Atmosphere: 1

Food: 4

Service: 5

LeShawn Watson

I’m at a Starbucks every morning. The one we visit mostly is the Bessemer location off of Ford pkwy. I order any where between 2 to 3 of the grande caramel macchiato. In the last 2 weeks everyone I have received has been wrong they remake them and they still don’t come out right. Usually I wouldn’t complain but as my coworkers state if you calculate the amount we spend on our order for it to be wrong is truly unfair. They are not happy therefore we will not be ordering anything from here again.

Clay Earnest

Inconsiderate and aloof. Fake nails girl needs to take herself back to burger

Atmosphere: 2

Food: 3

Service: 1

Jessica B.

Do not go here! This is probably one of the worst locations I've been to. The employees have no idea what they are doing and don't pay attention to customers at all. Stood in line for 10 mins just to be told oh sorry I'm only working on online orders so you have like 20 people in front of you.

Berly Kae

This is the best place to get coffee in the area! Great atmosphere and friendly baristas! HUGE Thanks to Carmen!!!! You’re Awesome!

Atmosphere: 5

Food: 5

Service: 5

Aaliyah Antionette

Ashleigh was so helpful with getting my drink right after I told her I had a bad experience at another

Atmosphere: 5

Food: 4

Service: 5

Sharon White

Convenience location I love the fact that I can get coffee any time of

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Frappuccino

MICHAEL SMITH

Absolute trash. Went there asked for a specialty drink, was told they couldn't do it! No problem asked for a Odyssey blend they literally turn to the machine and pretended to dispense the coffee and told me that they had not brewed that blend. No problem I then asked for a Pike's blend. The employee did the exact same thing and said the exact same thing. (True Story.) Mind you this place had been open well over an hour. I guess there is a difference between Hoover and raggedy Bessemer.

Atmosphere: 1

Food: 1

Service: 1

Pramuk Wijesinghe

There coffee machine was broken to get a tall pile place, so I asked for a pour- over, they refused as they too lazy to do a little work, so I called the Starbucks customer service, they are useless as well, drove 12 miles for a coffee, this how Starbucks treat there daily customers!!! Thank you Starbucks for your fantastic dedication...

megan gilmore

My 13 year old daughter went to grab a drink tonight at 7:52 pm while I was checking out at Target. She was in line behind a group of three girls who had already ordered their drinks. The young man at the counter was flirting with them while making their drinks. They walked over to the waiting counter to wait and he didn’t acknowledge my daughter until 8:01. He looked at her and simply said “I’m not taking any more orders. It’s past 8.” If he wouldn’t have been so busy flirting and not doing his job then she could have ordered before 8. Absolutely ridiculous.

Reginald Coley

I wish I could post a picture of my Ice Green Tea with floating objects in it. This place is horrible I’m sure they don’t clean their instruments before they make another drink. I am not even a resident here but I felt the need to let you guys know and I hope the store manager sees this and make the proper changes. To make it worst I tipped as I was leaving, should have just took a hard pass

Robert Steiner

Coffee was burnt. Way too much sugar.

Ellie McKenzie

Alexis is the best barista I’ve ever had at a Starbucks!

Dustin

Never had a bad drink here. But don't waste time bringing a Starbucks reusable cup, they won't fill it.

Stephanie Hudson

I recently added a review about being overcharged. It was a mistake on my part. I was so distracted that I forgot I asked for a $10 cash back. I hope it didn’t cause the young lady any animosity at work. This was indeed a mistake and oversight on my part. She was very gracious today and didn’t have to be.

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