KFC

6808 Atlanta Hwy, Montgomery
(334) 396-7049

Recent Reviews

A. M. D. Vaughan

The pieces of? are getting smaller and smaller. The original recipe chicken wing was same size as packet of honey sauce. It took us a few seconds to realize what part of the bird it was. ? are the size of the wing drummies at Publix hot deli. The size of the sides have shrunk as well. It's really sad that KFC rips off their loyal customers this way, but I guess we're the dumb dumbs that continue to patronize them, mostly due to nostalgia. I had to park for about 20 minutes to wait on $20 6-pc meal deal. The girl who eventually brought my food to car was silently mean mugging me, like I owed her money, she didn't bother to respond when I said "Thank you" or attempt any pleasantries. I guess that was just expecting too much?? ??‍♀️ A sign on door informed that lobby/dining area was off limits to customers due to short staffing. P.S. My partner said chicken breast was tough & chewy.??‍♀️

Atmosphere: 2

Food: 3

Service: 2

Rob McBrayer

Chicken was very good. I did not check the order before leaving and of course they didn't put everything in the bag. My fault I know in the fast food world that is a normal occurrence.

Atmosphere: 3

Food: 5

Service: 2

Dan Norris

Had the chicken sandwich. Absolutely delicious!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

Bruce Kent

So it's and hour and a half before they close. They don't have the extra crispy and didn't intend to cook anymore. It does not take that long to cook and it's a chicken restaurant. If they can't offer everything on their menu why are they even open. Does the owner know. Does he/she even

Atmosphere: 1

Food: 1

Service: 1

Keith

Why is at 6:00 in the evening there is no chicken, employees standing around and ovens being cleaned and people are still coming, and you place your order its a 15-20 minute wait as if they don't want to work or think I'm going to say never mind...SMH...

Atmosphere: 2

Food: 2

Service: 1

mike green

They had a Rockstar working the counter. I wish I remembered her name because she deserves the recognition.

Atmosphere: 5

Food: 3

Service: 5

Lupita Santiago

I had to wait over an hour for a bucket of chicken I was so upset I told them I've been waiting for an hour and they got upset they shouldn't have bothered I wasn't rude.

Andre Firefighter Young

The pot pie is amazing.

Atmosphere: 5

Service: 5

Traci Smith

We were a drive thru order.We placed our order and was informed that it will be a 15 minute wait on chicken. We agreed to wait. That's where the discontent starts. We waited well over 35 minutes. We went in to check on our order. We were informed that our order was given to someone else and we had to wait for some more chicken to be cooked. Another 15 minutes ? my nerves were thin at this point. Food was ok nothing to brag about we received what we ordered. Service was fair . Employees in my opinion needs some costumer service training.

Atmosphere: 3

Food: 3

Service: 2

Alexa Bridgman

Good food but bad customer

Atmosphere: 3

Food: 4

Service: 3

o. l. Adams

The service in the evening time is 'nothing that u want to deal with at dinner time...never get any fresh cooked chicken, or they're sold out n will not be dropping no more chicken...pot pies u have to time when they're gonna have them...?Tuesday evening after there was customers waiting for 30min in the drive thru I decided to go inside...the young man said "the lobby was closed because they didn't have no workers...but there's customers inside...the back where they're cooking was full...the employees need to take pride in doing there job...warm old chicken...no pot pies..Customer service is a joke...wake up!

Atmosphere: 1

Food: 1

Service: 1

Herbert Smith

Slow as .... Next time, I'm going elsewhere. No chicken ready. The order on the phone was supposed to be ready at 7:45 pm. It's 8:22 pm. I called the 1-800-CALL-KFC. One employee parked in handicap parking.

Atmosphere: 1

Food: 1

Service: 1

Janel Andrews

Ordered a 4 piece. Was asked to wait for it i agreed. Waited about 40 mins for crispy chicken to cook. Just the breaset was to be crispy. Got the order. Nothing is crispy. The origiinal had more crust than the 1 piece of crispy chicken. Ughhhhhhhh. I want what I ordered and waited for not this.

Atmosphere: 2

Food: 2

Service: 2

Joe Andrews

Whenever I get hot wings, the larger ones tend to be undercooked sometimes. Overall, decent food. *edit* They have discontinued the sale of hot wings.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Wing, Chicken Sandwich

Cynthia W

Count your days KFC! This is the second time I made a costly purchase on Atlanta hwy after 7pm with no good results! Dry chicken that is under a heating light for over an hour should not be for sale y’all eat it! The first time I came in and waited for fresh a 8 piece chicken meal with double mash, got home no biscuits! Tonight the chicken was so bad the crust was slick and the chicken was dry as a desert! 18.99 plus tax is enough to buy two whole chickens and the farmer! Find y’all something safe to do because playing with folks food, and money is not it!! I will be demanding a refund on my card!!

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