They never get our order right. We always get something completely different from what we order. The staff doesn’t pay attention. It’s ridiculous. Luckily the food is good or I would never come back to this location. They never answer the phone if you didn’t get your order or give receipts…
Atmosphere: 1
Food: 5
Service: 1
Madisyn Masuoka
My first time coming here since this store opened and the drive thru service was HORRIBLE. The girl on the speaker had a terrible attitude, kept cutting me off and was rushing me when I wasn’t even finished. The experience was so bad I told her she could cancel the order and that we were leaving, and i’ve never left a drive thru like that before. I will never go back to this location EVER again.
Atmosphere: 1
Food: 1
Service: 1
Rachel Jean Kinard
They need to do better.
Atmosphere: 1
Food: 1
Service: 1
Forrest D.
This location was good when it first opened. However, it has gone downhill very quickly! I stopped coming here for a very long time and decided to get a shrimp tackle box and was going to leave because of the people at the window for the drive-through. I had to repeat myself five times, and they just kept saying the wrong thing! Asked for a side and was told they were out, the last time I was here, they had no mashed potatoes, coleslaw, and chicken sandwiches. I'm not sure how this place is even still open, but it is 100% garbage.
Brittany early
FOOD WAS HORRIBLE CHICKEN WAS OLD FRIES WAS OLD AND COLD AND BURNT AND I WAITED 10 mins and FOOD STILL WASNT FRESH I TRIED TO CALL AND NO ONE ANSWERED I SPENT $25 AND THEY WAS OUT OF HONEY? I WILL NEVA GO BACK THERE AND IM CALLING COORPERATE‼️‼️
Atmosphere: 1
Food: 1
Service: 1
James B
It's complete garbage. The chain is good. But the individual franchises are garbage. Do yourself a favor and just go to the Columbus locations.
Atmosphere: 1
Food: 1
Service: 1
Phadee Phoenix
Trash trash trash. Management trash. Food trash. Customer service trash. They have ppl leaving Fake reviews on Google, but truth of the matter is THEY ARE absolute atrocious and it starts with the upper management. They don’t care and it shows in the Quality of workers and food. If you’ve BEEN to this place then you know. They don’t want people who care. They want people who are CHEAP in management. And when that’s all you care about. It SHOWS. I repeat, TRASH !
Atmosphere: 1
Food: 1
Service: 1
Jerri Russell
Absolutely absurd on this Restaurant corporate should actually do something for this place it is absolutely the worst business I have ever seen in my entire life came two nights in a row thinking it would be better the second however it was even worse than the first long long wait time very unprofessional employees very rude and if I say so myself very discriminating corporate to do something about the store this is not the only reading that has been this way I have read through the reviews this is absolutely disgusting
Only bc it was short staffed and out of what I originally wanted.
Atmosphere: 4
Food: 4
Service: 3
Brian & Caroline H
What happened to Popeyes? It's all so bad now. I got the chicken sandwich which was nothing but burnt breading, along with the red beans and rice, which was more like red beans and rice soup. Absolutely horrible food. Service was rude and rushed.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Red Beans Rice, Chicken Sandwich
Tesheia Mayfield
I've gone twice in the last month. The 1st time, the crew was in the parking lot smoking weed. And when I got to the drive-thru to order, I was told there weren't taking orders because their "system" was down. Last night I order thru the app. When I got to the box to pick up my order, I was told they were out of chicken. So they couldn't prepare my order. Why is this location even open if we can't never get food from there. Then the kicker of it all...I have to cancel my order thru the app and it takes 2 days for my money to be refunded. ? While I was at the drive-thru box the Mgr comes on and says... "can you get out of drive-thru you making our time go up." I don't are about y'all time, I'm trying to get refunded.
Atmosphere: 1
Food: 1
Service: 1
Larson Vaughn (NightWolf0522)
Rude service. Food tasted like it was sitting for hours in the heating bay before being served to my girlfriend and I. I couldn't even finish my meal. I'm not a huge Popeyes fan to begin with, and this experience surely hasn't changed that.... also they didn't have half of the items we asked for.
They never get our order right. We always get something completely different from what we order. The staff doesn’t pay attention. It’s ridiculous. Luckily the food is good or I would never come back to this location. They never answer the phone if you didn’t get your order or give receipts…
Atmosphere: 1
Food: 5
Service: 1
My first time coming here since this store opened and the drive thru service was HORRIBLE. The girl on the speaker had a terrible attitude, kept cutting me off and was rushing me when I wasn’t even finished. The experience was so bad I told her she could cancel the order and that we were leaving, and i’ve never left a drive thru like that before. I will never go back to this location EVER again.
Atmosphere: 1
Food: 1
Service: 1
They need to do better.
Atmosphere: 1
Food: 1
Service: 1
This location was good when it first opened. However, it has gone downhill very quickly! I stopped coming here for a very long time and decided to get a shrimp tackle box and was going to leave because of the people at the window for the drive-through. I had to repeat myself five times, and they just kept saying the wrong thing! Asked for a side and was told they were out, the last time I was here, they had no mashed potatoes, coleslaw, and chicken sandwiches. I'm not sure how this place is even still open, but it is 100% garbage.
FOOD WAS HORRIBLE CHICKEN WAS OLD FRIES WAS OLD AND COLD AND BURNT AND I WAITED 10 mins and FOOD STILL WASNT FRESH I TRIED TO CALL AND NO ONE ANSWERED I SPENT $25 AND THEY WAS OUT OF HONEY? I WILL NEVA GO BACK THERE AND IM CALLING COORPERATE‼️‼️
Atmosphere: 1
Food: 1
Service: 1
It's complete garbage. The chain is good. But the individual franchises are garbage. Do yourself a favor and just go to the Columbus locations.
Atmosphere: 1
Food: 1
Service: 1
Trash trash trash. Management trash. Food trash. Customer service trash. They have ppl leaving Fake reviews on Google, but truth of the matter is THEY ARE absolute atrocious and it starts with the upper management. They don’t care and it shows in the Quality of workers and food. If you’ve BEEN to this place then you know. They don’t want people who care. They want people who are CHEAP in management. And when that’s all you care about. It SHOWS. I repeat, TRASH !
Atmosphere: 1
Food: 1
Service: 1
Absolutely absurd on this Restaurant corporate should actually do something for this place it is absolutely the worst business I have ever seen in my entire life came two nights in a row thinking it would be better the second however it was even worse than the first long long wait time very unprofessional employees very rude and if I say so myself very discriminating corporate to do something about the store this is not the only reading that has been this way I have read through the reviews this is absolutely disgusting
Atmosphere: 1
Food: 1
Service: 1
Fresh and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Red Beans Rice, Classic Chicken Sandwich Dinner
Did not have the Cajun Rice.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Was a nice change to see popeyes being on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes
Only bc it was short staffed and out of what I originally wanted.
Atmosphere: 4
Food: 4
Service: 3
What happened to Popeyes? It's all so bad now. I got the chicken sandwich which was nothing but burnt breading, along with the red beans and rice, which was more like red beans and rice soup. Absolutely horrible food. Service was rude and rushed.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Red Beans Rice, Chicken Sandwich
I've gone twice in the last month. The 1st time, the crew was in the parking lot smoking weed. And when I got to the drive-thru to order, I was told there weren't taking orders because their "system" was down. Last night I order thru the app. When I got to the box to pick up my order, I was told they were out of chicken. So they couldn't prepare my order. Why is this location even open if we can't never get food from there. Then the kicker of it all...I have to cancel my order thru the app and it takes 2 days for my money to be refunded. ? While I was at the drive-thru box the Mgr comes on and says... "can you get out of drive-thru you making our time go up." I don't are about y'all time, I'm trying to get refunded.
Atmosphere: 1
Food: 1
Service: 1
Rude service. Food tasted like it was sitting for hours in the heating bay before being served to my girlfriend and I. I couldn't even finish my meal. I'm not a huge Popeyes fan to begin with, and this experience surely hasn't changed that.... also they didn't have half of the items we asked for.
Atmosphere: 1
Food: 2
Service: 1