Sonic Drive-In

107 Compromise Ct, Phenix City
(334) 550-8302

Recent Reviews

Alysa Overstreet

This sonic is HORRIBLE. They are either out of something or you will be waiting forever for anything. I placed a mobile order thinking it would be faster WRONG! I wanted to cancel it but it doesn’t give that option on the app. I waited for 50 minutes on a mobile order for 2 milkshakes and a French toast. I truly felt bad for the nice brown skin woman who works there. After a while she came to us to let us know she was sorry about it. The franchise owner needs to make sure they have a full staff and if they can’t find other people… CLOSE IT DOWN

Atmosphere: 1

Food: 4

Service: 1

Carter Singletary

Worst sonic I have been to across the entire country. Wait forever just to hear that the ice cream machine is down and the food is made really poorly. Please, no one come here.

Atmosphere: 1

Food: 2

Service: 1

Jonathan Hastings

Waited an hour to get food that we placed online prior to arriving. Got half the food and waited an additional half hour to receive the food. Not even an apology. Workers would not speak though being spoke politely to. Absolutely the worst experience even for a fast food restaurant and that’s saying something.

Atmosphere: 1

Food: 1

Service: 1

Joshua East

I placed a Doordash order with this Sonic...Of course with Doordash the prices were jacked up as expected ($10ish for a kids meal) and spent $89. I waited 38 minutes just to have my order canceled because they couldn't fulfill the order. Why did it take them 38 minutes to realize they didn't have these basic items to fulfill my order? I tried to call the store because I previously had a Doordash order cancel and when I called the store, they said they weren't sure if someone accidently canceled and told me to put it through again resolving my order...but the number for this sonic is disconnected. Now it's 38 minutes later and I don't have a meal for my family and on top of that, it will take me 3-5 days to get my $89 back. I'm glad it wasn't my last $89.

Atmosphere: 1

Food: 1

Service: 1

terry jackson

Food was fresh and hot. I would definitely come back everyone was so nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Dog

Cindy Williams

Drinks are

Atmosphere: 5

Food: 5

Service: 5

LilliJo Elle

The food is not ever fresh at this location. EVER. There is always a wait and I can’t imagine what it is we’re waiting on cuz it’s definitely not the food !!!

Atmosphere: 1

Food: 1

Service: 1

Ryan G

Stopped by to grab dinner for the family last night, man, this sonic has STEPPED UP. Food was fresh and it seems like everyone I talked to was actually happy to be there! Love it!

Atmosphere: 5

Food: 5

Service: 5

Tiffany Osborn

This sonic is awesome! They had a rough start but they have really stepped up their game! Quick, fast and hot! Love it!

Atmosphere: 5

Food: 5

Service: 5

Sarah Wyatt

Had a wonderful time tonight at our local sonic! Our carhop, lexi, I believe was her name, was EXTREMELY courteous and friendly! I will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

quartzboye

There has been a staffing shortage since opening. I don’t recommend coming here because of the long wait. The employees are nice but upper management seems to have a problem.

caitlin Hinton

I couldn’t even use my sonic gift card here . Ridiculous nonsense

Ranelle

Please do not waste your hard earn money at this establishment. People pay for good food and get poor service and food is horrible.I visited this location knowing I could have cooked instead. But since I was feeling sick and too tired to cook, I took a risky chance going there. I always get disappointed and tonight took the cake.I specifically requested freshly dropped fries and got soggy hot fries was a total mess. Like I wouldn’t notice.This place needs to get rid of the staff that works there and get quality workers who desire to provide good service and fresh food.Then the young teenager or early 20s black female had the audacity to call me lil gurl and laughed in my face. Thank God I am saved and got a lot to lose bc tonight could have had a different ending.Once again do not bring your money and appetite to this location.I already contacted corporate too!

Atmosphere: 1

Food: 1

Service: 1

Stephanie chambers

The blonde girl I believe her name was Allie is the reason I’m leaving a 5 start review her customer service is absolutely amazing!! She was so very sweet and professional!!

Clay Parette

Don't waste your money, just find another Sonic. You won't get what you order. You'll also pay almost $30 for food you won't

Atmosphere: 1

Food: 1

Service: 1

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