Ridiculous extremely long line you drive to window the worker always on her cell phone
Atmosphere: 1
Food: 1
Service: 1
Conner Weldon
It's garbage
Atmosphere: 1
Food: 1
Service: 1
S. Gayle Huerter
Where's the beef ? Couldn't understand the counter waitress, biggest part of our hamburger was the bun and they were cold. The place was littered and dirty.....not planning to return.
Atmosphere: 1
Food: 3
Service: 2
JJ Jordon
Me and my wife visited this location all the time, today has been one of the worst visit ever, and feel something has to be done with manangers fussing with the guest like we aren't always right the manager said her name was sheneka.. I wasn't getting and extra fry and don't care what my wife is saying I literally stood at the counter listening to the Manager go on and on about a fry the cashier clearly didn't hear about the add on. We wasn't coming to get no free fries I was actually gonna pay for the fries but after hearing that manager go on about "We ain't Finna give out nothing free" so unprofessional I will never return again u just lost a customer. I visited around 11:10am today.
Atmosphere: 1
Service: 1
Jason Michael Braswell
So what time do they open? It's 640am ???? No one insite???? People go to help because of employees like these that work here, lazy.
Atmosphere: 1
Service: 1
Christa Lodico
They have definitely made some major changes at this location. The employees seem to be better trained and more efficient. They were friendly and were able to get my order right on the first time. My food was hot and prepared relatively quickly. The restaurant seem to be clean and neat and in order. It was a little hot as the air conditioner did not seem to be working correctly however, it was working well in the children's play place and was extremely comfortable in there.Vegetarian options: There are vegetarian optionsDietary restrictions: They can accommodate dietary restrictions by requestParking: Parking was plentiful and easy-to-navigateKid-friendliness: They have a wonderful play place that was nice and clean and well air-conditioned with tables that you could sit and eat at while your childWheelchair accessibility: Very easy for wheelchairs to navigate from the parking lot and throughout the restaurant all the way through to the restrooms
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper, Nuggets
BidwellRunner
I usually won’t write a review for a fast food restaurant, but this service was so bad I had to write a review. When I walked in there was only one other person in the restaurant and even though there were a few in the drive-through line there were like five or six employees yet I stood at the register for close to 10 minutes before anyone came over to help. Then when they came over it was a gruff what do you want. I ordered she rang up my order and didn’t even say anything not even sorry for the wait. When my order was finally ready she handed it to me and as she was walking away finally mumbled A faint thanks.
Kaisha Adams
Nasty attitude and open for breakfast yet not
Atmosphere: 1
Food: 1
Service: 1
Anthony Montgomery
Could barely hear the girl at the speaker, at the window, she wouldn't even look at me and didn't
Atmosphere: 2
Food: 3
Service: 2
Tony Walker
I ordered my food online 30 minutes before getting there and still had to wait another 20-45 minutes for my food.
Do not eat here. Took 30 min to get my food. Doors always locked.
Service: 1
Damond Grant
Far the worst bk ever cashier hates her job Supa on duty she is a unprofessional cook has a full Beard with no hair net and the cashier with strawberry hair is frustrated with her coworkers bk needs to address this starting with the shift lead in duty on 07/10/23 @1149
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Luke Smith
Months ago I would have listed this location as the best fast food restaurant in the Tuscaloosa downtown area, until my last 3 visits. Orders are wrong occasionally, breakfast croissant was cold, etc.
Atmosphere: 3
Food: 4
Service: 3
andre leonard
Wrong orders bad attitude won eat there again.
Atmosphere: 1
Food: 3
Service: 1
Shelly Stroud
We sat in the drive thru for 15 minutes & everyone was pulling off.
Ridiculous extremely long line you drive to window the worker always on her cell phone
Atmosphere: 1
Food: 1
Service: 1
It's garbage
Atmosphere: 1
Food: 1
Service: 1
Where's the beef ? Couldn't understand the counter waitress, biggest part of our hamburger was the bun and they were cold. The place was littered and dirty.....not planning to return.
Atmosphere: 1
Food: 3
Service: 2
Me and my wife visited this location all the time, today has been one of the worst visit ever, and feel something has to be done with manangers fussing with the guest like we aren't always right the manager said her name was sheneka.. I wasn't getting and extra fry and don't care what my wife is saying I literally stood at the counter listening to the Manager go on and on about a fry the cashier clearly didn't hear about the add on. We wasn't coming to get no free fries I was actually gonna pay for the fries but after hearing that manager go on about "We ain't Finna give out nothing free" so unprofessional I will never return again u just lost a customer. I visited around 11:10am today.
Atmosphere: 1
Service: 1
So what time do they open? It's 640am ???? No one insite???? People go to help because of employees like these that work here, lazy.
Atmosphere: 1
Service: 1
They have definitely made some major changes at this location. The employees seem to be better trained and more efficient. They were friendly and were able to get my order right on the first time. My food was hot and prepared relatively quickly. The restaurant seem to be clean and neat and in order. It was a little hot as the air conditioner did not seem to be working correctly however, it was working well in the children's play place and was extremely comfortable in there.Vegetarian options: There are vegetarian optionsDietary restrictions: They can accommodate dietary restrictions by requestParking: Parking was plentiful and easy-to-navigateKid-friendliness: They have a wonderful play place that was nice and clean and well air-conditioned with tables that you could sit and eat at while your childWheelchair accessibility: Very easy for wheelchairs to navigate from the parking lot and throughout the restaurant all the way through to the restrooms
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper, Nuggets
I usually won’t write a review for a fast food restaurant, but this service was so bad I had to write a review. When I walked in there was only one other person in the restaurant and even though there were a few in the drive-through line there were like five or six employees yet I stood at the register for close to 10 minutes before anyone came over to help. Then when they came over it was a gruff what do you want. I ordered she rang up my order and didn’t even say anything not even sorry for the wait. When my order was finally ready she handed it to me and as she was walking away finally mumbled A faint thanks.
Nasty attitude and open for breakfast yet not
Atmosphere: 1
Food: 1
Service: 1
Could barely hear the girl at the speaker, at the window, she wouldn't even look at me and didn't
Atmosphere: 2
Food: 3
Service: 2
I ordered my food online 30 minutes before getting there and still had to wait another 20-45 minutes for my food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Do not eat here. Took 30 min to get my food. Doors always locked.
Service: 1
Far the worst bk ever cashier hates her job Supa on duty she is a unprofessional cook has a full Beard with no hair net and the cashier with strawberry hair is frustrated with her coworkers bk needs to address this starting with the shift lead in duty on 07/10/23 @1149
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Months ago I would have listed this location as the best fast food restaurant in the Tuscaloosa downtown area, until my last 3 visits. Orders are wrong occasionally, breakfast croissant was cold, etc.
Atmosphere: 3
Food: 4
Service: 3
Wrong orders bad attitude won eat there again.
Atmosphere: 1
Food: 3
Service: 1
We sat in the drive thru for 15 minutes & everyone was pulling off.
Atmosphere: 1
Food: 1
Service: 1