The gentleman who is behind the counter during the day could be friendlier.Great bubble tea though! First and best in Fayetteville. But also, skip the macaroons lol.
Atmosphere: 3
Food: 5
Service: 3
Cindee Schnekloth
Delicious varieties of beverages especially the boba selections. Great staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo
Katie Burton
Vietnamese coffee was good. Service was awful. From the moment we walked in we were not greeted or talked to. Older gentleman came in and slammed groceries on the counter after trying to run us over in the parking lot while I was getting my toddler out of the car. Husband was trying to decide on a drink and was asking a question and she kept rolling her eyes and throwing her head back as if we were the biggest pain to be In there. Literally no one else was in there.
LIIKARINA PG
The milk teas weren't good and neither was their customer service.
Food: 1
Service: 1
Ethan Ogden
Super kind staff along with fast and efficient service. Tons of options to choose from on the menu and I wouldn't go anywhere else.
Atmosphere: 5
Food: 5
Service: 5
Gabby
i had accidentally dropped my boba and they replaced it for me no problem! Always kind and very friendly and make excellent boba, cooked perfect :) i will always get my boba here and recommend it to all boba enjoyers <3
Atmosphere: 5
Food: 5
Service: 5
Viktoria Holoiukh
Today I ordered hot tea to go.And I came home with a lot of trouble. Because the paper cup was defective and leaked terribly. As a result, the cup space in the car is filled with tea, and after I picked it up, hot tea poured all my dresses and the interior of the car.So I am very upset about this tea ceremony. But, was good.
Food: 3
Service: 1
Mercedes Choice
Nice spot and staff but the Taro Milk Tea was awful. Taste was meh but the texture was HORRIBLE. Super gritty and generally just unpleasant. I'm an avid bubble tea drinker and this was probably the worst I've ever had.
Food: 1
Service: 5
Emmanuel V.
Good study vibes. Great tea selection. Both cold and hot teas. Definitely try the Thai tea. Fast service.
Jessica Yang
Hands down my favorite boba tea place in all of NWA - I go here at least once a week! Go check it out, they won't disappoint!
Hands down my favorite boba tea place in all of NWA - I go here at least once a week! Go check it out, they won't disappoint!
Atmosphere: 5
Food: 5
Service: 5
Michael Koldaev
The tea was awesome, the one they made in house and the one I bought to make at home. But I didn't like the macaroons, the quality of those is poor and not the same as in NY, even though the plastic bag says that they are from NY. They either should improve that or get rid of them to receive 5 stars.
Atmosphere: 5
Food: 2
Service: 5
Mindy Beck
Great selection of flavors and clean space. The customer service is really lacking as the ladies taking orders seem bothered that they are working. No greeting when entering, not friendly, and no thank you, or any words beyond when taking your order really.
Atmosphere: 4
Service: 2
Shay Campbell
This is a beautiful establishment let me just get that out before I continue. The decor is beautiful even the music selection is. The boba and macaroons were equally amazing. But regardless of the taste and establishment beauty customer service is most important. This was my second time having boba tea (the first someone ordered for me) And while I’m not familiar with the ordering and different variations of drinks. I believe the best way to know is to ask questions. I am just visiting this area so had to use Google maps to find this place. And because of the ratings and reviews I figured I’d try it out. However the cashier was a young man and he was very rude. I attempted to order and ask a few questions. I received a few eye rolls and was told in a snappy manner that the combination was two separate drinks. Now that’s not what bothered me at all, it was the delivery. I proceeded to order and the rest of my group of 3 did as well. And his customer service was less than pleasant. I informed the cashier that we’d be also purchasing macarons. He rang all of our purchases and the total came out to $45.71. The two young ladies that made our order started making them as each of us spoke our orders. Which is what I expected him to do as we picked out the macaroons to be boxed. He did not. He waited impatiently to see if I’d add a tip to the order. And after I decided against the tip due to the customer service I received and the payment was complete he proceeded to rudely box our macaroons. I’m my opinion when you choose to work in a customer service atmosphere you need to be of service to the customer. Your personal feelings whatever they may be need to be sat aside. If you’re having a bad day you need to take the day off. Don’t stand in an establishment that is specific for CUSTOMERS and carry a nasty attitude about yourself. Or towards anyone. No matter the color of their skin or their nationality. Be an example of what should be in the world. Money is green at the end of the day and no matter what it still adds up in the bank. So to the management of this establishment, I suggest that you train your employees to provide customer service to every customer. After all if not for the customers your business would be non existent. I really hope that whoever takes the time to review this really understands the severity of this situation. And should do well to fix it immediately. It’s 2023 do better. And to that young man that was the cashier I hope whatever you were going through gets better for you. But if in fact you aren’t going through anything and you’re actually just that rude on a regular. You should consider a new job. I will not be returning but I will share this on my you tube reviews.
Atmosphere: 5
Food: 5
Service: 3
Anna T.
always good drinks and service 10/10 recommend! The environment is also super welcoming and they are super fast
The gentleman who is behind the counter during the day could be friendlier.Great bubble tea though! First and best in Fayetteville. But also, skip the macaroons lol.
Atmosphere: 3
Food: 5
Service: 3
Delicious varieties of beverages especially the boba selections. Great staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo
Vietnamese coffee was good. Service was awful. From the moment we walked in we were not greeted or talked to. Older gentleman came in and slammed groceries on the counter after trying to run us over in the parking lot while I was getting my toddler out of the car. Husband was trying to decide on a drink and was asking a question and she kept rolling her eyes and throwing her head back as if we were the biggest pain to be In there. Literally no one else was in there.
The milk teas weren't good and neither was their customer service.
Food: 1
Service: 1
Super kind staff along with fast and efficient service. Tons of options to choose from on the menu and I wouldn't go anywhere else.
Atmosphere: 5
Food: 5
Service: 5
i had accidentally dropped my boba and they replaced it for me no problem! Always kind and very friendly and make excellent boba, cooked perfect :) i will always get my boba here and recommend it to all boba enjoyers <3
Atmosphere: 5
Food: 5
Service: 5
Today I ordered hot tea to go.And I came home with a lot of trouble. Because the paper cup was defective and leaked terribly. As a result, the cup space in the car is filled with tea, and after I picked it up, hot tea poured all my dresses and the interior of the car.So I am very upset about this tea ceremony. But, was good.
Food: 3
Service: 1
Nice spot and staff but the Taro Milk Tea was awful. Taste was meh but the texture was HORRIBLE. Super gritty and generally just unpleasant. I'm an avid bubble tea drinker and this was probably the worst I've ever had.
Food: 1
Service: 5
Good study vibes. Great tea selection. Both cold and hot teas. Definitely try the Thai tea. Fast service.
Hands down my favorite boba tea place in all of NWA - I go here at least once a week! Go check it out, they won't disappoint!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taro Smoothie
Restaurantji Recommends
Hands down my favorite boba tea place in all of NWA - I go here at least once a week! Go check it out, they won't disappoint!
Atmosphere: 5
Food: 5
Service: 5
The tea was awesome, the one they made in house and the one I bought to make at home. But I didn't like the macaroons, the quality of those is poor and not the same as in NY, even though the plastic bag says that they are from NY. They either should improve that or get rid of them to receive 5 stars.
Atmosphere: 5
Food: 2
Service: 5
Great selection of flavors and clean space. The customer service is really lacking as the ladies taking orders seem bothered that they are working. No greeting when entering, not friendly, and no thank you, or any words beyond when taking your order really.
Atmosphere: 4
Service: 2
This is a beautiful establishment let me just get that out before I continue. The decor is beautiful even the music selection is. The boba and macaroons were equally amazing. But regardless of the taste and establishment beauty customer service is most important. This was my second time having boba tea (the first someone ordered for me) And while I’m not familiar with the ordering and different variations of drinks. I believe the best way to know is to ask questions. I am just visiting this area so had to use Google maps to find this place. And because of the ratings and reviews I figured I’d try it out. However the cashier was a young man and he was very rude. I attempted to order and ask a few questions. I received a few eye rolls and was told in a snappy manner that the combination was two separate drinks. Now that’s not what bothered me at all, it was the delivery. I proceeded to order and the rest of my group of 3 did as well. And his customer service was less than pleasant. I informed the cashier that we’d be also purchasing macarons. He rang all of our purchases and the total came out to $45.71. The two young ladies that made our order started making them as each of us spoke our orders. Which is what I expected him to do as we picked out the macaroons to be boxed. He did not. He waited impatiently to see if I’d add a tip to the order. And after I decided against the tip due to the customer service I received and the payment was complete he proceeded to rudely box our macaroons. I’m my opinion when you choose to work in a customer service atmosphere you need to be of service to the customer. Your personal feelings whatever they may be need to be sat aside. If you’re having a bad day you need to take the day off. Don’t stand in an establishment that is specific for CUSTOMERS and carry a nasty attitude about yourself. Or towards anyone. No matter the color of their skin or their nationality. Be an example of what should be in the world. Money is green at the end of the day and no matter what it still adds up in the bank. So to the management of this establishment, I suggest that you train your employees to provide customer service to every customer. After all if not for the customers your business would be non existent. I really hope that whoever takes the time to review this really understands the severity of this situation. And should do well to fix it immediately. It’s 2023 do better. And to that young man that was the cashier I hope whatever you were going through gets better for you. But if in fact you aren’t going through anything and you’re actually just that rude on a regular. You should consider a new job. I will not be returning but I will share this on my you tube reviews.
Atmosphere: 5
Food: 5
Service: 3
always good drinks and service 10/10 recommend! The environment is also super welcoming and they are super fast