I stopped in to get a custard. The place was filthy with food on the floors & dirty tables. I was the only customer. Employees were chatting with each other but not paying attention to their only customer. The custard was acceptable. I would never try the food based on cleanliness.
Atmosphere: 1
Food: 3
Service: 2
Midnight Moon
Took a very long time to get my food from the inside . An hour from walk in, to leave. Only took us 15 to eat..... What was meant to be a quick stop was anything from it.
Atmosphere: 4
Food: 4
Service: 1
Jeff Smith
Great place to
Atmosphere: 5
Food: 5
Service: 5
Jessica Owens
Despite being really busy, they got my order in a timely manner, and they were super friendly!
Okay first of all I would like to say that I come to this location often and normally it isn't this busy, but today was packed. One thing I noticed that the staff was understaffed and some of the customers are being very rude, even though you can clearly see that those young guys were working really hard to get those orders out. I had to wait 10 minutes on my meal, yeah I didn't mind because they were very polite about it and even gave me a comp card to make up for it. The lady at the register said it was her second day, you can tell she was clearly overwhelmed but she was so sweet. Every time I come the staff is so sweet and friendly so it hurt me when I came across these negative reviews today. Patience is a virtue that is truly lost, because people can be very rude. I got my food and it was still delicious my double California Burger what exactly how I always get it, my fries were fresh and as I said the staff is very friendly and apologetic. That's all you can really ask for when you go get a burger. I will be coming back as I always do and I will be bringing my family as I do every Sunday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Turtle, Onion Rings and Cheese Fries, Grilled Chicken Club Sandwich Combo, Dirt 'N Worms, Chili Cheese Fries
Terry Rogers
Ice cream is exceptional but food is not really very good.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Signature Turtle
Pam Estok
Best frozen custard you will ever
Atmosphere: 5
Food: 5
Service: 5
Richard Combs
I’m giving the food five stars we love Freddy’s and eat at the Paragould location often. Last night was a huge disappointment, we arrived at 8:55 pm at the drive-through, order was taken, we were only ones in the line, we watched from outside as people were playing around, laughing and talking, some standing around, order took a long time, we watched employees and manager eating fries w their hands, the employee dropped our bag for the food on the floor, left it, then picked it up and put our order inside. The person handling the sandwiches did have gloves on but others did not including the French Fry young man. Our order set for 8 minutes (I timed it) at the window w manager and employees walking by it never was delivered, we ended up driving off, really disappointing visit, we ended up going down the street to another establishment. Your service is really bad, I hate giving a bad review but you need to checkIn perhaps on cameras what was going on last night.
Atmosphere: 1
Food: 5
Service: 1
Brianna Kriske
Normally I’m not one to make a bad review, but the service received tonight was worth it. We ordered 2 meals and it showed 9-14 minute wait. While my husband was inside waiting they were just goofing around. We were there for 35 minutes and left with cold fries and the wrong sandwich. We went back and I’ve never gone in so I was at the wrong counter. There was an employee two feet from me but let me stand there for about 2 minutes before ever saying a word to me. I go to the next counter and told the guy my order was wrong. Then I proceeded to watch them take two more orders then make both of those orders before my replacement. Letting me sit there for another 15 minutes. I’ve never had a fast food order take nearly an hour to make. It was just ridiculous and a lack of customer service
First of all, I've never heard of Freddy's until i came to Arkansas, so this was a first for me. i was in Paragould shopping and i decided to stop by there on my way back to Osceola. I ordered a #3 double California burger and let me tell you, it was AMAZING! i don't know what sauce they put on their but oh heavens, it was GOOD! the service was fast and friendly, they have some funny people there. the establishment was overall clean and i really enjoyed the experience. i will be back with my family next time.
Atmosphere: 5
Food: 5
Service: 5
Elliot Grimm
Maybe I was hungry but that was one of THE best burgers I've had in a long time. Staff was great and it was clean.. Can't really ask for more than that I reckon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Style Double, Chili Cheese Fries
Luis Green
Employees had great smiles and very polite. Food was
Atmosphere: 5
Food: 5
Service: 5
Spencer Burns
very friendly staff and wait times are very fast. food is always hot and the dining area is very clean. love coming here for
I stopped in to get a custard. The place was filthy with food on the floors & dirty tables. I was the only customer. Employees were chatting with each other but not paying attention to their only customer. The custard was acceptable. I would never try the food based on cleanliness.
Atmosphere: 1
Food: 3
Service: 2
Took a very long time to get my food from the inside . An hour from walk in, to leave. Only took us 15 to eat..... What was meant to be a quick stop was anything from it.
Atmosphere: 4
Food: 4
Service: 1
Great place to
Atmosphere: 5
Food: 5
Service: 5
Despite being really busy, they got my order in a timely manner, and they were super friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger, Signature Turtle, Cheese Curds, Reeses Peanut Butter Shake
Okay first of all I would like to say that I come to this location often and normally it isn't this busy, but today was packed. One thing I noticed that the staff was understaffed and some of the customers are being very rude, even though you can clearly see that those young guys were working really hard to get those orders out. I had to wait 10 minutes on my meal, yeah I didn't mind because they were very polite about it and even gave me a comp card to make up for it. The lady at the register said it was her second day, you can tell she was clearly overwhelmed but she was so sweet. Every time I come the staff is so sweet and friendly so it hurt me when I came across these negative reviews today. Patience is a virtue that is truly lost, because people can be very rude. I got my food and it was still delicious my double California Burger what exactly how I always get it, my fries were fresh and as I said the staff is very friendly and apologetic. That's all you can really ask for when you go get a burger. I will be coming back as I always do and I will be bringing my family as I do every Sunday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Turtle, Onion Rings and Cheese Fries, Grilled Chicken Club Sandwich Combo, Dirt 'N Worms, Chili Cheese Fries
Ice cream is exceptional but food is not really very good.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Signature Turtle
Best frozen custard you will ever
Atmosphere: 5
Food: 5
Service: 5
I’m giving the food five stars we love Freddy’s and eat at the Paragould location often. Last night was a huge disappointment, we arrived at 8:55 pm at the drive-through, order was taken, we were only ones in the line, we watched from outside as people were playing around, laughing and talking, some standing around, order took a long time, we watched employees and manager eating fries w their hands, the employee dropped our bag for the food on the floor, left it, then picked it up and put our order inside. The person handling the sandwiches did have gloves on but others did not including the French Fry young man. Our order set for 8 minutes (I timed it) at the window w manager and employees walking by it never was delivered, we ended up driving off, really disappointing visit, we ended up going down the street to another establishment. Your service is really bad, I hate giving a bad review but you need to checkIn perhaps on cameras what was going on last night.
Atmosphere: 1
Food: 5
Service: 1
Normally I’m not one to make a bad review, but the service received tonight was worth it. We ordered 2 meals and it showed 9-14 minute wait. While my husband was inside waiting they were just goofing around. We were there for 35 minutes and left with cold fries and the wrong sandwich. We went back and I’ve never gone in so I was at the wrong counter. There was an employee two feet from me but let me stand there for about 2 minutes before ever saying a word to me. I go to the next counter and told the guy my order was wrong. Then I proceeded to watch them take two more orders then make both of those orders before my replacement. Letting me sit there for another 15 minutes. I’ve never had a fast food order take nearly an hour to make. It was just ridiculous and a lack of customer service
Atmosphere: 1
Service: 1
Great food,great people and great
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Burgers weren't the greatest, poorly prepared, a bit salty for me. Custard was more
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Signature Turtle, Cheese Curds
First of all, I've never heard of Freddy's until i came to Arkansas, so this was a first for me. i was in Paragould shopping and i decided to stop by there on my way back to Osceola. I ordered a #3 double California burger and let me tell you, it was AMAZING! i don't know what sauce they put on their but oh heavens, it was GOOD! the service was fast and friendly, they have some funny people there. the establishment was overall clean and i really enjoyed the experience. i will be back with my family next time.
Atmosphere: 5
Food: 5
Service: 5
Maybe I was hungry but that was one of THE best burgers I've had in a long time. Staff was great and it was clean.. Can't really ask for more than that I reckon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Style Double, Chili Cheese Fries
Employees had great smiles and very polite. Food was
Atmosphere: 5
Food: 5
Service: 5
very friendly staff and wait times are very fast. food is always hot and the dining area is very clean. love coming here for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Turtle, All-Beef Hot Dog, Onion Rings, Mug Root Beer Float