Three stars for the young lady who took my order and for the Mac n cheese and also the white gravy. Both my chicken and gizzards were bland. Maybe people from here likes it but coming from the south, I love my food to be well seasoned. I just wanted to eat like the locals so when I passed by here back to my hotel, I had to stop to try them out. Btw, make sure to have cash to tip them because you can not tip them if you are paying credit cards.
Truth Be told
First time they messed up my order with wrong items. 2nd time I came back my chicken was barely cooked. No one likes pale fried chicken. I returned 6 months later after telling myself I was done. On January 21 once again I got home and the dinner rolls were almost raw. White and doughy. When I called the manager she explained that the oven just got repaired and they had been having problems with it. She also said she can replace them. Well I like my dinner rolls with my chicken and I’m definitely not going to drive 30 blocks for rolls. I asked her why would this establishment put under cooked rolls in my box in the first place? It’s obvious that the white doughy rolls are not cooked. Someone had to pick all 4 of those rolls up individually and place them in my box. My kids started eating before me so they were already was chewing on under cooked rolls. The manager accepted no responsibility only blamed the oven. But a person had to place the under cooked rolls in the box. This place has gone down in the quality and taste of their food. And personally I don’t think they care
Bigg Sam
First time trying Bush’s Chicken. It’s ok at best. Would have been 2 stars but 4 stars for the kid who helped me. Wish I got his name. Great customer service. I get they’re short staffed so the wait expectation was set when I got into the drive thru. The chicken tenders was ok. Wish it was cooked a little longer. The breading was great and seasoned well. But the chicken itself was bland and looked undercooked. The “roll” was flat and tasted like an oily doughy mess. Fries were great. $12 for a 6 piece meal seems steep if you can’t compete with Raising Canes who IMO has the best tenders.
Joshua Mihalik
Place is hit or miss it’s about a %50 chance you’ll get your order wrong . Ordered two 4piece combos with 2 extra rolls and 2 potatoes and received two boxes one without fry’s and 3 extra mashed potatoes and 4 extra rolls?? I get your short staffed but come on no one likes to go get home starving and not be able to enjoy the meal they just paid for .
Jerald Chapman
I don’t know what it is but it shouldn’t be in my meal and it definitely should not have been in my mouth. I would never recommend anyone go here ever. I know I won’t be After that experience.
Debbie M.
I admit I avoided Bush's when I first came to town. Bigger Selection & Better Value than the Popeyes KFC and Canes (sorry)
Jerry C.
I will never eat at this place ever again as long as I live after the experience I just had. I'm pretty sure it's a chicken head in my meal. It's absolutely disgusting.
Mai V.
The best chicken so far. The tenders are crispy and juicy and the gravy is the cherry on top. Although they're short staffed, they're very quick and you can tell they're doing their best to provide the best service. I'm so happy to have found this place! Corn nuggets and fried okra are the best
Gary
Pictures are worth a thousand words.I wanted to describe how GOOD the meal, was, but I thought! Why show you;Come And Find out for yourself.Try it and show me your empty box and what you think!
Chris A.
Used to be golden brown, good tasting chicken but lately its been bland chicken with the same color bland, barely cooked. My last 3 visits was not enjoyable and I might stay away for a while. Waste of money, we didn't even eat the left overs
It's been a while since I tried this place so I tried them again tonight. I was the only car in the drive-through but the worker that came out still got my order in correct. The chicken was cold and tasteless it had too much batter on it. I will not ever go to this restaurant and waste my money again.
Greg F.
This drive thru sucks. Poor Caitlyn was an angel but had to go back and forth 4 times from my car. They feel like they come in second on everything they do. Their chicken is good and crispy just behind kfc. Their bush baby sauce is just behind kanes. Their rolls are great though would love to use them as a pillow during a food coma. They're great at ripping off other chicken places and good prices I can't complain about.
Iain McPherson
The chicken was pretty good, if greasy. The breading was very crispy. However they forgot 2 of our 3 sides, which sadly threw a shadow of doubt onto the rest of our meal. In hindsight, serves as a reminder to always check your takeout bag before driving off, as they're human and miss things just like you do.
Alejandra M.
Been to this location numerous times and today was awful let me tell you about Jaden the look of annoyances on his face when he had to help us at the registrar really made me feel like a valid customer, the rolling of the eyes was the cherry on top. What I really enjoyed about my experience with him is when he decided to stand there and question me about the drinks I ordered that he apparently did not hear me order because he was to busy being annoyed by a paying customer, I don't have to spend my money eating out I can always cook at home and thanks to Jaden's excellent customer service I will be doing that. Thank you Bush's Chicken
Wendy Parsley
Went to Bush's chicken tonight. Normally the people are cheerful and helpful. Tonight was a big disappointment. The girl that helped me was less then cheerful and was very reluctant to be helpful. The floor in the back was not clean. Not sure if they have been real busy or just don't want to be there. I have been here when the place was packed and never had service like I did tonight. Nor have I seen the back looking as messy as it looks tonight. As I sit there waiting for chicken the same girl that would not smile was laughing and joking with her fellow workers.
Three stars for the young lady who took my order and for the Mac n cheese and also the white gravy. Both my chicken and gizzards were bland. Maybe people from here likes it but coming from the south, I love my food to be well seasoned. I just wanted to eat like the locals so when I passed by here back to my hotel, I had to stop to try them out. Btw, make sure to have cash to tip them because you can not tip them if you are paying credit cards.
First time they messed up my order with wrong items. 2nd time I came back my chicken was barely cooked. No one likes pale fried chicken. I returned 6 months later after telling myself I was done. On January 21 once again I got home and the dinner rolls were almost raw. White and doughy. When I called the manager she explained that the oven just got repaired and they had been having problems with it. She also said she can replace them. Well I like my dinner rolls with my chicken and I’m definitely not going to drive 30 blocks for rolls. I asked her why would this establishment put under cooked rolls in my box in the first place? It’s obvious that the white doughy rolls are not cooked. Someone had to pick all 4 of those rolls up individually and place them in my box. My kids started eating before me so they were already was chewing on under cooked rolls. The manager accepted no responsibility only blamed the oven. But a person had to place the under cooked rolls in the box. This place has gone down in the quality and taste of their food. And personally I don’t think they care
First time trying Bush’s Chicken. It’s ok at best. Would have been 2 stars but 4 stars for the kid who helped me. Wish I got his name. Great customer service. I get they’re short staffed so the wait expectation was set when I got into the drive thru. The chicken tenders was ok. Wish it was cooked a little longer. The breading was great and seasoned well. But the chicken itself was bland and looked undercooked. The “roll” was flat and tasted like an oily doughy mess. Fries were great. $12 for a 6 piece meal seems steep if you can’t compete with Raising Canes who IMO has the best tenders.
Place is hit or miss it’s about a %50 chance you’ll get your order wrong . Ordered two 4piece combos with 2 extra rolls and 2 potatoes and received two boxes one without fry’s and 3 extra mashed potatoes and 4 extra rolls?? I get your short staffed but come on no one likes to go get home starving and not be able to enjoy the meal they just paid for .
I don’t know what it is but it shouldn’t be in my meal and it definitely should not have been in my mouth. I would never recommend anyone go here ever. I know I won’t be After that experience.
I admit I avoided Bush's when I first came to town. Bigger Selection & Better Value than the Popeyes KFC and Canes (sorry)
I will never eat at this place ever again as long as I live after the experience I just had. I'm pretty sure it's a chicken head in my meal. It's absolutely disgusting.
The best chicken so far. The tenders are crispy and juicy and the gravy is the cherry on top. Although they're short staffed, they're very quick and you can tell they're doing their best to provide the best service. I'm so happy to have found this place! Corn nuggets and fried okra are the best
Pictures are worth a thousand words.I wanted to describe how GOOD the meal, was, but I thought! Why show you;Come And Find out for yourself.Try it and show me your empty box and what you think!
Used to be golden brown, good tasting chicken but lately its been bland chicken with the same color bland, barely cooked. My last 3 visits was not enjoyable and I might stay away for a while. Waste of money, we didn't even eat the left overs
Restaurantji Recommends
It's been a while since I tried this place so I tried them again tonight. I was the only car in the drive-through but the worker that came out still got my order in correct. The chicken was cold and tasteless it had too much batter on it. I will not ever go to this restaurant and waste my money again.
This drive thru sucks. Poor Caitlyn was an angel but had to go back and forth 4 times from my car. They feel like they come in second on everything they do. Their chicken is good and crispy just behind kfc. Their bush baby sauce is just behind kanes. Their rolls are great though would love to use them as a pillow during a food coma. They're great at ripping off other chicken places and good prices I can't complain about.
The chicken was pretty good, if greasy. The breading was very crispy. However they forgot 2 of our 3 sides, which sadly threw a shadow of doubt onto the rest of our meal. In hindsight, serves as a reminder to always check your takeout bag before driving off, as they're human and miss things just like you do.
Been to this location numerous times and today was awful let me tell you about Jaden the look of annoyances on his face when he had to help us at the registrar really made me feel like a valid customer, the rolling of the eyes was the cherry on top. What I really enjoyed about my experience with him is when he decided to stand there and question me about the drinks I ordered that he apparently did not hear me order because he was to busy being annoyed by a paying customer, I don't have to spend my money eating out I can always cook at home and thanks to Jaden's excellent customer service I will be doing that. Thank you Bush's Chicken
Went to Bush's chicken tonight. Normally the people are cheerful and helpful. Tonight was a big disappointment. The girl that helped me was less then cheerful and was very reluctant to be helpful. The floor in the back was not clean. Not sure if they have been real busy or just don't want to be there. I have been here when the place was packed and never had service like I did tonight. Nor have I seen the back looking as messy as it looks tonight. As I sit there waiting for chicken the same girl that would not smile was laughing and joking with her fellow workers.