I stopped by this Starbucks in a weekend a couple of weeks ago to grab a quick latte. I stood at the counter for several minutes and realized the “employee” was also standing there doing absolutely nothing and certainly not acknowledging me. I asked if they were ready and they basically grunted. I ordered my latte and this person continued to deliver the greatest lack of social skills and self-awareness I’ve seen in years. How is this extremely rude, unprofessional person employed?!
Carlos C
I’m an avid Starbucks enthusiast, however, this particular location unfortunately fell short of my expectations. Despite my high hopes, the latte I ordered was a major letdown, resembling water more than coffee with milk. The absence of that signature coffee flavor was truly disheartening. To make matters worse, the barista appeared to be battling extreme fatigue, displaying absolutely zero energy throughout the entire interaction. This experience left me quite disappointed, and I hope that future visits to this location will see a marked improvement in both drink quality and staff enthusiasm.
Atmosphere: 1
Food: 1
Service: 1
Big Bro
I’m an avid Starbucks enthusiast, however, this particular location unfortunately fell short of my expectations. Despite my high hopes, the latte I ordered was a major letdown, resembling water more than coffee with milk. The absence of that signature coffee flavor was truly disheartening. To make matters worse, the barista appeared to be battling extreme fatigue, displaying absolutely zero energy throughout the entire interaction. This experience left me quite disappointed, and I hope that future visits to this location will see a marked improvement in both drink quality and staff enthusiasm.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Maese
Terrible customer service. Lazy and completely rude!
Valerie
I get starbucks every day, the baristas do an amazing job. They’re so positive it’s almost exhausting, this is a solid location
55rebels
They must of changed supplier or something, there coffee use to taste good, now it has a nasty bitter taste. I did camplain. Maybe I will try again in a few weeks. Hope they fix it. I miss my Starbucks!
jeffrey rogers
Something very wrong with this starbucks.
Morgan Booker
Basically I was treated terribly at your store 53805. This is the store located at 8738 Emerald Dr.I had an employee tell me that I could only get one refill a day. This is not true and though I was made to asked the employee Lexi over and over again to explain why she was saying I could only get one refill when the employee knows that I come in the store nearly every day. She eventually asked another supervisor to come over when she Mary confirmed that I was able to get unlimited refills...After arguing with these two ladies for nearly ten minutes I asked to be compensated for my time wasted only to have to pay for my refill and be offered nothing extra in a genuine customer service fashion.I usually only make jokes and spend money over hours lengths of time enjoying Starbucks. The way that I was treated was biased and unfair.I need to complain largely on this event and am sure to follow up about it.
Laurent Bellion
Perfect and quick service
Andy
I got a very rude Starbucks worker today. I ordered a very simple beverage. Iced coffee. As my order was rung up I remembered I had a digital coupon linked to my Safeway card. I guess that was too much work for the employee to change the size of my drink order because her attitude changed. She threw the drink on the counter as soon as she finished pouring it and walked away with an attitude. I was like ? uh ok.But the coffee was good. ?
Went in today to get a grande White Chocolate White Mocha and a tall Caramel Brûlée - received a short and a tall instead. The bigger one was literally just steamed milk and sprinkles without the coffee… the smaller one was an extremely watered down version of what it was supposed to be. I understand people have off days/first days - which is why we let the sizing slide, but I wish we had taken our first sips there to realize that we didn’t get what we ordered. Unfortunate waste of $10!
Robb Baker
My favorite Starbucks location!!
Sandy D
The Starbucks in the Safeway grocery store. Unfortunately they are usually out of cold brew
estefania artalejo
Closed before the time it says
JustMy2Cents S.
Showed up at 7:55 pm as the online hours show open till 9 pm but it was already closed and the cashier said they closed at 8 pm weird seems to me they close when they feel like it annoyed
I stopped by this Starbucks in a weekend a couple of weeks ago to grab a quick latte. I stood at the counter for several minutes and realized the “employee” was also standing there doing absolutely nothing and certainly not acknowledging me. I asked if they were ready and they basically grunted. I ordered my latte and this person continued to deliver the greatest lack of social skills and self-awareness I’ve seen in years. How is this extremely rude, unprofessional person employed?!
I’m an avid Starbucks enthusiast, however, this particular location unfortunately fell short of my expectations. Despite my high hopes, the latte I ordered was a major letdown, resembling water more than coffee with milk. The absence of that signature coffee flavor was truly disheartening. To make matters worse, the barista appeared to be battling extreme fatigue, displaying absolutely zero energy throughout the entire interaction. This experience left me quite disappointed, and I hope that future visits to this location will see a marked improvement in both drink quality and staff enthusiasm.
Atmosphere: 1
Food: 1
Service: 1
I’m an avid Starbucks enthusiast, however, this particular location unfortunately fell short of my expectations. Despite my high hopes, the latte I ordered was a major letdown, resembling water more than coffee with milk. The absence of that signature coffee flavor was truly disheartening. To make matters worse, the barista appeared to be battling extreme fatigue, displaying absolutely zero energy throughout the entire interaction. This experience left me quite disappointed, and I hope that future visits to this location will see a marked improvement in both drink quality and staff enthusiasm.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. Lazy and completely rude!
I get starbucks every day, the baristas do an amazing job. They’re so positive it’s almost exhausting, this is a solid location
They must of changed supplier or something, there coffee use to taste good, now it has a nasty bitter taste. I did camplain. Maybe I will try again in a few weeks. Hope they fix it. I miss my Starbucks!
Something very wrong with this starbucks.
Basically I was treated terribly at your store 53805. This is the store located at 8738 Emerald Dr.I had an employee tell me that I could only get one refill a day. This is not true and though I was made to asked the employee Lexi over and over again to explain why she was saying I could only get one refill when the employee knows that I come in the store nearly every day. She eventually asked another supervisor to come over when she Mary confirmed that I was able to get unlimited refills...After arguing with these two ladies for nearly ten minutes I asked to be compensated for my time wasted only to have to pay for my refill and be offered nothing extra in a genuine customer service fashion.I usually only make jokes and spend money over hours lengths of time enjoying Starbucks. The way that I was treated was biased and unfair.I need to complain largely on this event and am sure to follow up about it.
Perfect and quick service
I got a very rude Starbucks worker today. I ordered a very simple beverage. Iced coffee. As my order was rung up I remembered I had a digital coupon linked to my Safeway card. I guess that was too much work for the employee to change the size of my drink order because her attitude changed. She threw the drink on the counter as soon as she finished pouring it and walked away with an attitude. I was like ? uh ok.But the coffee was good. ?
Restaurantji Recommends
Went in today to get a grande White Chocolate White Mocha and a tall Caramel Brûlée - received a short and a tall instead. The bigger one was literally just steamed milk and sprinkles without the coffee… the smaller one was an extremely watered down version of what it was supposed to be. I understand people have off days/first days - which is why we let the sizing slide, but I wish we had taken our first sips there to realize that we didn’t get what we ordered. Unfortunate waste of $10!
My favorite Starbucks location!!
The Starbucks in the Safeway grocery store. Unfortunately they are usually out of cold brew
Closed before the time it says
Showed up at 7:55 pm as the online hours show open till 9 pm but it was already closed and the cashier said they closed at 8 pm weird seems to me they close when they feel like it annoyed