“Last week: I had a difficult time placing my order through their app last week. I submitted my order and payment info which was immediately declined. I rechecked it and sent it again. I expected it to work because I did it correctly. I was charged for five pizzas, theoretically, even though I only had money for one. Calling the store, they couldn't help me. Had to wait 5-7 business days until the charges dropped of my account! All this, and I never received my pizza. Be aware of the app's technical difficulties. Tonight: I called to place an order over the phone. I was very nice but explained my issue with the app recently. I said I was going to give Pizza Hut another chance, but I want to get my pizza this time.My order was taken, charged correctly, and arrived by Door Dash. The order was correct. I had to wait about 25-30 minutes until it arrived.“
“I got the family big box dinner. It was amazing. We had 2 pizzas with Italian sausage and pepperoni and cheese bread and wings. We really enjoyed it. I ordered it and I was running late picking it up. The store had good customer service and my pizza was very hot. I can always say that I love Pizza Hut over Domino's. The pizza was seasoned and the wings were fire.“
“I gotta say I'm impressed in the past 5-6 years I wouldn't even consider touching Pizza Hut. But after seeing online they've improved a lot I was pleasantly surprised to see it's true. Gone a couple times now and every time the pizza has been hot fresh and amazing. Carry out is fast people are nice great location overall“