We are regulars but the subs were terrible skimpy tonight. Very little meat. Nowhere near there normal quality.
Atmosphere: 3
Food: 1
Service: 5
Connie Vidales
I wish I could give MORE stars. I ordered catering from the Potbelly Sandwich Shop on Scottsdale Road for a Broker Open House. I was thoroughly impressed with the entire process, from the ease of ordering, to picking up the food (and it was still hot) and the simple, yet effective package with all sandwiches labeled. Additionally, they included generous portions of mustard, mayo and hot peppers, plus plates, napkins and utensils. I would highly recommend Potbelly's catering for an easy entertaining experience. Plus, I utilized their app and got tons of points and free food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub, Turkey Breast, Hot Peppers, Italian
Jacek Sikora
Grew up having your sandwiches at the original location on Lincoln in Chicago. And since moving to Arizona I've been going to locations here. The quality of your product has been going down to sht. Sorry to say. Very disappointingAt least your service is still good.
Service: 4
Lisa Brazsky
Just ordered delivery. It was late. My order is wrong and they won't pick up their phone. If I could give zero stars I would.
Atmosphere: 1
Food: 1
Service: 1
Bobbo C.
Amazing service and Jacob was fast and on it to get us food fast. The customer service team is amazing as always Thank you
Edgardo
Great food.
Atmosphere: 5
Food: 5
Service: 5
Joe V.
Fantastic sandwich shop. My favorite sandwiches in town. It is hard not to stop when I drive by They offer a good menu with a healthy selection. Most importantly the staff really seem happy to be there and they obviously appreciate their jobs. They also have a great rewards program that is constantly providing me with free entrées.
Kyle Jenkins
Ate here 11/13/23 ordered the steak sandwich. Got food poisoning can't even leave the bathroom (all day). Food "tasted" awesome but something was definitely not sanitary. This was during opening hours and was not sick prior. 30 min after I ate the food here, had to pull over. *******Highly Recommend health and safety audit through the city******* employees seem to not care about their positions, "you're just another customer tip me for doing my normal job" excellent customer service comes from paying your employees good (owner) not paying poorly and asking for handouts. Quality of sanitation would greatly improve. Even if you have to charge more. Worth it to the consumer. Honest review of your business. I think you need to revisit your business model/structure, you service a high end community with 1 star staff and sanitation. Strive for 5 stars and hire people that want to work there instead of making an easy buck based off location. City has been notified for your benefit long term.
Atmosphere: 5
Food: 1
Service: 1
Robert Gay
Always a go to when I'm in the neighborhood! Daughter loves it and always requests we go.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Wreck, Zapp's Hotter 'N Hot Jalapeño Chips, Pizza Sandwich, Mediterranean
Jason S.
"Mouthgasm" is the only way to properly describe the feeling I get from eating a Potbelly sandwich. The hot pepper's are the best but, eat too many, and will you lose all sensation in your mouth and extremities for some period of time. I hardly get to eat here though because there isn't one anywhere near the north/west valley.
Always great, so far everything I have tried has not disappointed!! Food is always good, and staff of great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Salad Cup of Soup, Turkey Breast, Mediterranean
Rob O.
Ordered via Grubhub.The first thing I noticed was that there was no flavor. All I could taste was the bread.I ordered a chicken club. The sandwich, despite bacon, cheddar cheese and bacon was tasteless. The bread was chewy but not as chewy as the under-cooked rubbery bacon--which is a sin. Bacon should always be crispy. The bacon on my sandwich was so undercooked, it had the consistency of ham versus bacon.
Taylor Zahn
Must hire anyone to work here. I ordered a sandwich and Mac and cheese, Mac and cheese came frozen and once heated up it tasted like it’s been a couple days old. Wouldn’t bother going here
Nate R.
The sandwich was awesome! Turkey on toasted bread and cheese with all the fixings. Will definitely come back for more.Would of given 5 stars but the ice machine was down.
Atmosphere: 5
Food: 5
Service: 5
Brandon S.
It's been a while since I was here, but I'm always on the lookout for a good sandwich shop. This was just okay, nothing special, nothing memorable.
We are regulars but the subs were terrible skimpy tonight. Very little meat. Nowhere near there normal quality.
Atmosphere: 3
Food: 1
Service: 5
I wish I could give MORE stars. I ordered catering from the Potbelly Sandwich Shop on Scottsdale Road for a Broker Open House. I was thoroughly impressed with the entire process, from the ease of ordering, to picking up the food (and it was still hot) and the simple, yet effective package with all sandwiches labeled. Additionally, they included generous portions of mustard, mayo and hot peppers, plus plates, napkins and utensils. I would highly recommend Potbelly's catering for an easy entertaining experience. Plus, I utilized their app and got tons of points and free food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub, Turkey Breast, Hot Peppers, Italian
Grew up having your sandwiches at the original location on Lincoln in Chicago. And since moving to Arizona I've been going to locations here. The quality of your product has been going down to sht. Sorry to say. Very disappointingAt least your service is still good.
Service: 4
Just ordered delivery. It was late. My order is wrong and they won't pick up their phone. If I could give zero stars I would.
Atmosphere: 1
Food: 1
Service: 1
Amazing service and Jacob was fast and on it to get us food fast. The customer service team is amazing as always Thank you
Great food.
Atmosphere: 5
Food: 5
Service: 5
Fantastic sandwich shop. My favorite sandwiches in town. It is hard not to stop when I drive by They offer a good menu with a healthy selection. Most importantly the staff really seem happy to be there and they obviously appreciate their jobs. They also have a great rewards program that is constantly providing me with free entrées.
Ate here 11/13/23 ordered the steak sandwich. Got food poisoning can't even leave the bathroom (all day). Food "tasted" awesome but something was definitely not sanitary. This was during opening hours and was not sick prior. 30 min after I ate the food here, had to pull over. *******Highly Recommend health and safety audit through the city******* employees seem to not care about their positions, "you're just another customer tip me for doing my normal job" excellent customer service comes from paying your employees good (owner) not paying poorly and asking for handouts. Quality of sanitation would greatly improve. Even if you have to charge more. Worth it to the consumer. Honest review of your business. I think you need to revisit your business model/structure, you service a high end community with 1 star staff and sanitation. Strive for 5 stars and hire people that want to work there instead of making an easy buck based off location. City has been notified for your benefit long term.
Atmosphere: 5
Food: 1
Service: 1
Always a go to when I'm in the neighborhood! Daughter loves it and always requests we go.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: A Wreck, Zapp's Hotter 'N Hot Jalapeño Chips, Pizza Sandwich, Mediterranean
"Mouthgasm" is the only way to properly describe the feeling I get from eating a Potbelly sandwich. The hot pepper's are the best but, eat too many, and will you lose all sensation in your mouth and extremities for some period of time. I hardly get to eat here though because there isn't one anywhere near the north/west valley.
Restaurantji Recommends
Always great, so far everything I have tried has not disappointed!! Food is always good, and staff of great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Salad Cup of Soup, Turkey Breast, Mediterranean
Ordered via Grubhub.The first thing I noticed was that there was no flavor. All I could taste was the bread.I ordered a chicken club. The sandwich, despite bacon, cheddar cheese and bacon was tasteless. The bread was chewy but not as chewy as the under-cooked rubbery bacon--which is a sin. Bacon should always be crispy. The bacon on my sandwich was so undercooked, it had the consistency of ham versus bacon.
Must hire anyone to work here. I ordered a sandwich and Mac and cheese, Mac and cheese came frozen and once heated up it tasted like it’s been a couple days old. Wouldn’t bother going here
The sandwich was awesome! Turkey on toasted bread and cheese with all the fixings. Will definitely come back for more.Would of given 5 stars but the ice machine was down.
Atmosphere: 5
Food: 5
Service: 5
It's been a while since I was here, but I'm always on the lookout for a good sandwich shop. This was just okay, nothing special, nothing memorable.