7-Eleven

5175 Kingsway &, Royal Oak Ave, Burnaby
(604) 438-2096

Recent Reviews

John Blandina

When they found out that they couldn't fulfill my order, they did not think outside the box (pun intended) or tried to contact me. I ordered 4 whole pizzas and they did not have a box for them. They could have opted to place the pizza slices in individual containers. They had tons of those. but they were not resourceful. They even gave me the excuse that they thought I was going to have it for a party (even better to have it individually wrapped! ) It was a pick up order, too so they could have waited for me to decide. But no, they thought they would just go ahead and cancel the order. I was very disappointed because I drove in the rain to their location just because they were the only ones who had that flavour, and when I told them that, they had the audacity to tell me "it's not that far!!!" Nope. I'm done with this location. Very unempathetic people who don't know how to solve a simple issue.

Jenna Sankey

Every time I’ve ordered from this location via skip, it’s vastly incorrect or missing multiple items.

刘 加 宁

I bought a 50 dollar prepaid card and it didn’t work and so I went to sleep thinking it would work tomorrow but then it didn’t so I went back the store and asked for a refund but they wouldn’t refund it

JD Thistlethwaite

Coffee out of the machines is just brown hot water lol

Rick Kumar

Very neatly organized and has newer equipment.

C

Other stuff was on my bill said I'm not paying it til those items are voided oh were just trying to give u points. check total before paying. always get a receipt.

zq X

Today, I came here to buy a lottery ticket, and an Asian clerk was extremely rude. She completely ignored me, refused to help me print the ticket, and displayed a strong sense of impatience throughout the entire process. It's the first time I've had such an experience.

AnareySalva

Grouchy staff. Im not sure if he is worked up or doesn't like his job.am I supposed to understand a wobbling head as a response to my question? Theres such thing as reading between the lines, but the wobbling head does not constitute an answer. not in Canada. Train your staff.

Kale Lorenzo

Please train your staff a basic manners that apperently they dont understand. So arrogant and clueless . Guy on Duty July 24 8:20 pm.

Qi Fan

Ordered 2x 12 chicken wings via UberEats and I picked it up myself. When I finally got home I found out that they only gave me 1x 12 chicken wings.

Dots Gaming Co (Dots Gaming Co.)

The floors are sticky cleaning needs to be done inside and out. Was getting a Pepsi and dead mouse in refrigerator. Clean your store.

Coho Car

I want to 711 the other day to grab a coffee and something to eat I just had to tell everybody whatever you do do not buy coffee from there at any 711 the coffee taste so gross they don't clean the machines and the fried chicken and other so called cooked food is terrible I will never eat or drink anything from there they overcharged and the stores are always filthy dirty and there's always homeless people outside the stores and they don't do anything about it nothing against homeless people but they could go out there and tell him to leave but they don't but anyways the coffee the food is just terrible you'd be better off going for coffee at a Chevron trible will never go back

Denise W.

This 7 Eleven is a lot cleaner than the one on Rumble and Royal Oak. Strangely is that the two 7 Elevens are so close together. We came here to grab pizza on national pizza day. I collect 7 Eleven points through the app and sometimes, I get notified about the deals happening. Anyways the convenient store is not part of a gas station. It is somewhat smaller than the Rumble and Royal Oak location. Staff was very friendly. Food wise, I would say it was pretty standard. Can't expect too much at a convenient store. Not bad for something that opens 24/7.

Vonn Spurr

They NEVER label the "hot chocolate" as being a "Reese's hot chocolate" when they change it.1) I would get something else if I knew it was a peanut butter hot chocolate flavour but here I am with a large hot drink I do not want.2) what about peanut allergies???

T S

Employees in this store are rude and they feel like they are doing charity service ! But they didn’t realize they are being paid by customers and it’s our money. First management should teach them basic skills how to treat customers. All useless staff works here ! Unskilled and Cheap minded staff !

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