Food was terrible and the kitchen always screws up my order …. How difficult is it to make a burger? Ugh
Disha sharma
I have never eaten chicken in my whole life and this girl named Karem passed me my order. I had ordered the new Peri Peri potato burger instead I received the chicken one. Upon going back to her she called the manager and the simply refunded the order.
Navroop Sidhu
I order my food there from there at 2pm and was told to wait for 5 min. They were not busy. But after 20 min still nothing when I went to them there was no one was at the front and after some more minutes later someone came and told that they are gonna make a new one. The people who came after me got there order first and one of them seems to be a coworker. The girls who were on the floor were much busy chitchatting. Very very bad experience. ?
Atmosphere: 1
Food: 1
Service: 1
Utsav Patel
worst experience of my life! i bought onion rings and burger, both were disgusting ? quantity was not enough at all! i ve got only 4 rings in onion rings! which costs 6.99!
Atmosphere: 1
Food: 1
Service: 1
Em
I ordered the mama burger combo, the burger itself was cold and bland and the fries were barely lukewarm. My drink cup was covered in dried pop syrup so it was sticky and unpleasant to hold. My friend also ordered food from here and theirs took so much longer for just a poutine. My food took 5 minutes their's must've taken closer to 20. They also had complaints about the small amount of gravy they got on their poutine though I'm not sure they'll post a review. We both eat at A&W and have had good experiences but this has given me the ick and I'm not sure how soon I'll be having A&W again...
Atmosphere: 1
Food: 1
Service: 1
N Navdisha
Very poor customer service! Had to wait for like 10 minutes just to order, there was only one guy at front trying to manage. A girl named 'Sukhpreet' took my order and she does not even know how to greet somone, she looked more of an uneducated person talking so rude while taking my order. Never coming back here again!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Onion Rings
Khushi Sidhu
I had a very bad experience because the workers are really very rude. They don’t know how to behave with customers. They are looking like uneducated.
Jassu Grewal
such a un professional behaviour towards new employees I got trained for first half and were using words keesi krvadanve ehdi mhina holende to their other team leaders . Is this environment AW gave to their new ones. How can I go to work into such toxic environment. I did one sick call and they were saying what should we do you have to come and than cancel all my shifts and gave me termination without even talking or consulting to me aa jedi lgiya ne pehla tusi v etho hi shurwaat kri aa don’t forget that rabb sb dekhda best wishes to you sply their manager KULDEEP don’t know how to talk. Punjabi ch lge hunde
Jessica C. F.
Go to the other a&w. This one leaves a 2- 3 inch gap from the top if you order a drink. Definitely not what you're paying for.
Atmosphere: 2
Food: 2
Service: 2
Jessica F
Go to the other a&w. This one leaves a 2- 3 inch gap from the top if you order a drink. Definitely not what you're paying for.
Waited 20 mins dropped my food in front of me and my replacement didn’t include part of the meal I paid for lol.Just choose some other food stall better idea
Atmosphere: 1
Food: 1
Service: 1
Marcelo Bustamante
The worst burger I have ever eaten!
Atmosphere: 1
Food: 1
Service: 1
Navreet Randhawa
It was nice to work in food court with all employees, shift managers and manager kuldeep kaur. Provide service to all customers. Create friendly environment at work. Great experience with all…
Atmosphere: 5
Food: 5
Service: 5
Karen L
I had a very good experience, the girl working at front explained me the kids meal well and asked me if my son likes pickles in his chicken. It was busy afternoon still she explained everything calmly. Normally cashiers don’t ask such questions. She served me with a great smile. Overall a good experience.
Atmosphere: 5
Food: 5
Service: 5
Diksha Saldi
Poor and slow service . I am also working in A&W Richmond and i know everything about material . I ordered 2 order of onion rings and they doesn’t put seasoning on it even when i asked they are just stated ignorning . Its looks so rude . I doesn’t like there service .
Food was terrible and the kitchen always screws up my order …. How difficult is it to make a burger? Ugh
I have never eaten chicken in my whole life and this girl named Karem passed me my order. I had ordered the new Peri Peri potato burger instead I received the chicken one. Upon going back to her she called the manager and the simply refunded the order.
I order my food there from there at 2pm and was told to wait for 5 min. They were not busy. But after 20 min still nothing when I went to them there was no one was at the front and after some more minutes later someone came and told that they are gonna make a new one. The people who came after me got there order first and one of them seems to be a coworker. The girls who were on the floor were much busy chitchatting. Very very bad experience. ?
Atmosphere: 1
Food: 1
Service: 1
worst experience of my life! i bought onion rings and burger, both were disgusting ? quantity was not enough at all! i ve got only 4 rings in onion rings! which costs 6.99!
Atmosphere: 1
Food: 1
Service: 1
I ordered the mama burger combo, the burger itself was cold and bland and the fries were barely lukewarm. My drink cup was covered in dried pop syrup so it was sticky and unpleasant to hold. My friend also ordered food from here and theirs took so much longer for just a poutine. My food took 5 minutes their's must've taken closer to 20. They also had complaints about the small amount of gravy they got on their poutine though I'm not sure they'll post a review. We both eat at A&W and have had good experiences but this has given me the ick and I'm not sure how soon I'll be having A&W again...
Atmosphere: 1
Food: 1
Service: 1
Very poor customer service! Had to wait for like 10 minutes just to order, there was only one guy at front trying to manage. A girl named 'Sukhpreet' took my order and she does not even know how to greet somone, she looked more of an uneducated person talking so rude while taking my order. Never coming back here again!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Onion Rings
I had a very bad experience because the workers are really very rude. They don’t know how to behave with customers. They are looking like uneducated.
such a un professional behaviour towards new employees I got trained for first half and were using words keesi krvadanve ehdi mhina holende to their other team leaders . Is this environment AW gave to their new ones. How can I go to work into such toxic environment. I did one sick call and they were saying what should we do you have to come and than cancel all my shifts and gave me termination without even talking or consulting to me aa jedi lgiya ne pehla tusi v etho hi shurwaat kri aa don’t forget that rabb sb dekhda best wishes to you sply their manager KULDEEP don’t know how to talk. Punjabi ch lge hunde
Go to the other a&w. This one leaves a 2- 3 inch gap from the top if you order a drink. Definitely not what you're paying for.
Atmosphere: 2
Food: 2
Service: 2
Go to the other a&w. This one leaves a 2- 3 inch gap from the top if you order a drink. Definitely not what you're paying for.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Waited 20 mins dropped my food in front of me and my replacement didn’t include part of the meal I paid for lol.Just choose some other food stall better idea
Atmosphere: 1
Food: 1
Service: 1
The worst burger I have ever eaten!
Atmosphere: 1
Food: 1
Service: 1
It was nice to work in food court with all employees, shift managers and manager kuldeep kaur. Provide service to all customers. Create friendly environment at work. Great experience with all…
Atmosphere: 5
Food: 5
Service: 5
I had a very good experience, the girl working at front explained me the kids meal well and asked me if my son likes pickles in his chicken. It was busy afternoon still she explained everything calmly. Normally cashiers don’t ask such questions. She served me with a great smile. Overall a good experience.
Atmosphere: 5
Food: 5
Service: 5
Poor and slow service . I am also working in A&W Richmond and i know everything about material . I ordered 2 order of onion rings and they doesn’t put seasoning on it even when i asked they are just stated ignorning . Its looks so rude . I doesn’t like there service .