Drive through and cafe were both empty but still had to park and wait 12 mins for 2 drinks.
Atmosphere: 1
Food: 2
Service: 1
Chris
Tired of going to a store that only values the drive-thru customer. I sat and waited for five minutes while five employees sat at the drive-thru window not one acknowledging me. That's fine, I will get a coffee at McDonald's down the road.
Atmosphere: 1
Food: 1
Service: 1
Ahsan Official
drive thru customer service was very rude
Atmosphere: 2
Food: 1
Service: 1
Jonathan Brown
My visit happened on a Saturday morning unfortunately the staff were not that good and mixing orders up. There was a lot of complaining customers inside.
Food: 3
Service: 1
Sharon D
In the AM, thru the drive thru, heading out on a road trip. Slow, took 10 minutes, and only a few cars ahead of us. Maybe an undecided person at the front?
Food: 5
Service: 4
Dean Madden
Should be called Singh Hortons. Everyone is run by a bunch of rag heads that barely speak English and don't care about the food or service. Plus the food is awful.
Atmosphere: 1
Food: 1
Service: 1
Kamloops Explorer
Is this a daycare for the staffs kids now or what? Seats not available because of their kids there! The staff with kids can’t pay attention to their job and mess’s up multiple orders, pay for daycare like the every other responsible adult with kids!
Atmosphere: 1
Food: 1
Service: 1
J M
WAS a regular. Until ordering several things today, one item being a green tea latte (ordered daily for over a year). I was given a "green tea black"? When I mentioned it was a green tea latte that I ordered, the employee said they don't do those. I told him I've gotten them every day for over a year, in which he replied "I'm here every morning and he's never given me one"!! Another employee behind him came up and said yes, they do make them. However this second employee starts saying that's not what I ordered!!!!!! Anyways they proceeded to refund me for the "green tea black" and recharge me for the green tea latte. Sad after using this location for 10 years, now I'd rather pay $1 more and get Starbucks service.*UPDATE, store manager called and apologized, seemed genuine and talked to me for a bit to really understand. I will be changing my rating to a 3 and if all goes good for a while, I may increase the rating again.
Atmosphere: 3
Food: 2
Service: 1
Russ Briggs
It’s taking them 20 minutes to cook wedges absolutely ridiculous
Service: 1
Ashleigh Evans
gave me bad food, hashbrowns were definitely sitting for a while, they were hard.
Was told I'd have to wait for my order after the drive through. This morning after 5 mins waiting I get my food walked to my car. The employee then walks away scratching his junk all the way back to the building, where I'm sure he's off to handle more food.Disgusting. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
john smith
I have gone to this location for years, and for the last 2 years, it has drastically gone downhill. Every single time, one part of the order is made wrong, or missing, and this last time they refused to correct it, we ordered a wrap, they made a bowl, and acknowledged they made a mistake but said it was close enough.If we wanted a bowl, I would have ordered a bowl.I'm done with the very poor quality of Tim's, and the extremely poor service of this location.
Atmosphere: 1
Food: 1
Service: 1
Jass Mehton
Very bad
Atmosphere: 1
Food: 1
Service: 1
Kids Video
Very bad experience we was travelling from Surrey to Calgary and it’s was our first time on this Tim Horton and had bad experience from them
Aditi Ahuja
Not satisfied.. kept waiting for 10 mins.. and there was no one to take order.
Drive through and cafe were both empty but still had to park and wait 12 mins for 2 drinks.
Atmosphere: 1
Food: 2
Service: 1
Tired of going to a store that only values the drive-thru customer. I sat and waited for five minutes while five employees sat at the drive-thru window not one acknowledging me. That's fine, I will get a coffee at McDonald's down the road.
Atmosphere: 1
Food: 1
Service: 1
drive thru customer service was very rude
Atmosphere: 2
Food: 1
Service: 1
My visit happened on a Saturday morning unfortunately the staff were not that good and mixing orders up. There was a lot of complaining customers inside.
Food: 3
Service: 1
In the AM, thru the drive thru, heading out on a road trip. Slow, took 10 minutes, and only a few cars ahead of us. Maybe an undecided person at the front?
Food: 5
Service: 4
Should be called Singh Hortons. Everyone is run by a bunch of rag heads that barely speak English and don't care about the food or service. Plus the food is awful.
Atmosphere: 1
Food: 1
Service: 1
Is this a daycare for the staffs kids now or what? Seats not available because of their kids there! The staff with kids can’t pay attention to their job and mess’s up multiple orders, pay for daycare like the every other responsible adult with kids!
Atmosphere: 1
Food: 1
Service: 1
WAS a regular. Until ordering several things today, one item being a green tea latte (ordered daily for over a year). I was given a "green tea black"? When I mentioned it was a green tea latte that I ordered, the employee said they don't do those. I told him I've gotten them every day for over a year, in which he replied "I'm here every morning and he's never given me one"!! Another employee behind him came up and said yes, they do make them. However this second employee starts saying that's not what I ordered!!!!!! Anyways they proceeded to refund me for the "green tea black" and recharge me for the green tea latte. Sad after using this location for 10 years, now I'd rather pay $1 more and get Starbucks service.*UPDATE, store manager called and apologized, seemed genuine and talked to me for a bit to really understand. I will be changing my rating to a 3 and if all goes good for a while, I may increase the rating again.
Atmosphere: 3
Food: 2
Service: 1
It’s taking them 20 minutes to cook wedges absolutely ridiculous
Service: 1
gave me bad food, hashbrowns were definitely sitting for a while, they were hard.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Was told I'd have to wait for my order after the drive through. This morning after 5 mins waiting I get my food walked to my car. The employee then walks away scratching his junk all the way back to the building, where I'm sure he's off to handle more food.Disgusting. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
I have gone to this location for years, and for the last 2 years, it has drastically gone downhill. Every single time, one part of the order is made wrong, or missing, and this last time they refused to correct it, we ordered a wrap, they made a bowl, and acknowledged they made a mistake but said it was close enough.If we wanted a bowl, I would have ordered a bowl.I'm done with the very poor quality of Tim's, and the extremely poor service of this location.
Atmosphere: 1
Food: 1
Service: 1
Very bad
Atmosphere: 1
Food: 1
Service: 1
Very bad experience we was travelling from Surrey to Calgary and it’s was our first time on this Tim Horton and had bad experience from them
Not satisfied.. kept waiting for 10 mins.. and there was no one to take order.
Atmosphere: 1
Food: 1
Service: 1