I’d give zero if I could. The service here is absolutely hands down the worst I’ve experienced. I literally waited 25 mins for my small breakfast sandwich. Then they acted like I hadn’t even ordered. Unacceptable I won’t return.
Atmosphere: 1
Food: 1
Service: 1
Gurpinder Singh
Good McDonald'
Atmosphere: 4
Food: 5
Service: 5
Ryley Metz
One of the worst McDonald's I've ever been to. They forget parts of the order in the drive through almost every single time. Sometimes I catch it, sometimes not until I'm home. Probably paid for 5 or more full meals just in what they have forgotten. This last time, they forgot both fries and a burger. That does it for me, going somewhere else from now on.
Atmosphere: 1
Food: 2
Service: 2
Newman Berman
The best coffee around. Timmy's sucks in comparison.
Food: 5
Service: 5
BRANKO
Very nice clean place and great
Atmosphere: 4
Food: 4
Service: 4
gordon reed
Food is thrown together. Dirty. Inedable. Never coming back to this hole.
Atmosphere: 1
Food: 1
Service: 2
Paul J Moser G
This is the greatest Mcdonalds in all of Kelowna, maybe in the Okanagan. Every other Mcdonalds we went to had at least 1 thing not going the way we wanted to every time... this one on the other hand, always delivers. Fries are aways salty and hot (delish), breakfasts are fresh and come out pretty quickly, burgers are always delicious and never squashed, drinks and desserts are epic. The staff in here are absolute rockstars, they go above and beyond. Sahil, Alisha, Param (dont know any other names), everyone. If you go here you might think there is nothing out of the ordinary because you just get exactly what you want in a timely manner which is what you are expecting but if you visit other Mcdonalds you will soon realize this one has everything running in tip top shape. Hats off to the staff, thank you for your competence
Atmosphere: 5
Food: 5
Service: 5
Pat L
Been here a few times, and the place is always filthy. Never a clean table, the doors and windows and counters look like they haven't been cleaned for days. Ordered burgers and they were cold again. Another horrible thing I witnessed, was a young worker with really long greasy hair came into the back to work in the kitchen, and she kept sliding her hands over her hair in order to put up in a bun pony tail. Never washed her hands and proceeded to work in the kitchen. No cleanliness rules apply here, that's for sure.
Terry Jefferies
Perfect order. Possibly the best Macdonald's fries ever.
Atmosphere: 3
Food: 5
Service: 4
shubhdeep sandhu
I and my friend got hired in June for this location and the schedule that we gave was specifically for weekends. But the manager gave shifts for Monday only(one shift). And after a while they put us for three days shift only in weekdays although we tried to adjust for that schedule. But eventually we were getting nothing for weekends so we decided to quit and seek out for something else. Basically it is our right that we can quit during our probation period so we called in and talked to managers that were present at that moment named Harkomal and Sahil for our resignation. But the store manager Jen* spread out the rumours that she fired us and that is not true. And in future we are unable to apply for any other McDonald location because of her as she put reviews on their workplace app. Moreover on our first shift during training her behaviour was disrespectful and inappropriate.Although the crew members that we worked with was very supportive and kind specially manager Cheena, she is a really kind lady. Except for her Harkomal, Sahil, Mary and Lizz are very friendly and help us alot.
Sausage, egg, McMuffin, with hash browns, was hot and fresh.
Atmosphere: 4
Food: 4
Service: 5
Pratab Sidhu
For McDonald's, this is our favorite location. The day manager (Indian fellow. Cant remember his name) is superb at his job and delivers the best service. Food is always good for McDonald's quality and if they miss something, they are quick to fix it.
Atmosphere: 5
Food: 5
Service: 5
faith elinsky
The staff here really cares about their customers and their satisfaction if something isn’t right, they also work extremely hard, as someone who comes in pretty much every day for an iced coffee, extra cream and no liquid cane, if it happens to be busy and they make a mistake…there’s no attitude, they’re so nice. As someone who’s worked in the customer service/food industry (starbucks) in the past, I know good customer service when I see it! Absolutely lovely people who work immensely hard in a difficult customer service job.PS: the new hire, Adam, works his butt off!! an absolute all-star, he’s always running around doing his job super efficiently. He’s definitely become my favourite very quickly :) Great job Adam!
Atmosphere: 5
Food: 5
Service: 5
Kelly Hopkins
the food was okay at this location. It is really tiny inside but I think it's okay for the location. I love the outside design and the service was quick.
I’d give zero if I could. The service here is absolutely hands down the worst I’ve experienced. I literally waited 25 mins for my small breakfast sandwich. Then they acted like I hadn’t even ordered. Unacceptable I won’t return.
Atmosphere: 1
Food: 1
Service: 1
Good McDonald'
Atmosphere: 4
Food: 5
Service: 5
One of the worst McDonald's I've ever been to. They forget parts of the order in the drive through almost every single time. Sometimes I catch it, sometimes not until I'm home. Probably paid for 5 or more full meals just in what they have forgotten. This last time, they forgot both fries and a burger. That does it for me, going somewhere else from now on.
Atmosphere: 1
Food: 2
Service: 2
The best coffee around. Timmy's sucks in comparison.
Food: 5
Service: 5
Very nice clean place and great
Atmosphere: 4
Food: 4
Service: 4
Food is thrown together. Dirty. Inedable. Never coming back to this hole.
Atmosphere: 1
Food: 1
Service: 2
This is the greatest Mcdonalds in all of Kelowna, maybe in the Okanagan. Every other Mcdonalds we went to had at least 1 thing not going the way we wanted to every time... this one on the other hand, always delivers. Fries are aways salty and hot (delish), breakfasts are fresh and come out pretty quickly, burgers are always delicious and never squashed, drinks and desserts are epic. The staff in here are absolute rockstars, they go above and beyond. Sahil, Alisha, Param (dont know any other names), everyone. If you go here you might think there is nothing out of the ordinary because you just get exactly what you want in a timely manner which is what you are expecting but if you visit other Mcdonalds you will soon realize this one has everything running in tip top shape. Hats off to the staff, thank you for your competence
Atmosphere: 5
Food: 5
Service: 5
Been here a few times, and the place is always filthy. Never a clean table, the doors and windows and counters look like they haven't been cleaned for days. Ordered burgers and they were cold again. Another horrible thing I witnessed, was a young worker with really long greasy hair came into the back to work in the kitchen, and she kept sliding her hands over her hair in order to put up in a bun pony tail. Never washed her hands and proceeded to work in the kitchen. No cleanliness rules apply here, that's for sure.
Perfect order. Possibly the best Macdonald's fries ever.
Atmosphere: 3
Food: 5
Service: 4
I and my friend got hired in June for this location and the schedule that we gave was specifically for weekends. But the manager gave shifts for Monday only(one shift). And after a while they put us for three days shift only in weekdays although we tried to adjust for that schedule. But eventually we were getting nothing for weekends so we decided to quit and seek out for something else. Basically it is our right that we can quit during our probation period so we called in and talked to managers that were present at that moment named Harkomal and Sahil for our resignation. But the store manager Jen* spread out the rumours that she fired us and that is not true. And in future we are unable to apply for any other McDonald location because of her as she put reviews on their workplace app. Moreover on our first shift during training her behaviour was disrespectful and inappropriate.Although the crew members that we worked with was very supportive and kind specially manager Cheena, she is a really kind lady. Except for her Harkomal, Sahil, Mary and Lizz are very friendly and help us alot.
Restaurantji Recommends
Sausage, egg, McMuffin, with hash browns, was hot and fresh.
Atmosphere: 4
Food: 4
Service: 5
For McDonald's, this is our favorite location. The day manager (Indian fellow. Cant remember his name) is superb at his job and delivers the best service. Food is always good for McDonald's quality and if they miss something, they are quick to fix it.
Atmosphere: 5
Food: 5
Service: 5
The staff here really cares about their customers and their satisfaction if something isn’t right, they also work extremely hard, as someone who comes in pretty much every day for an iced coffee, extra cream and no liquid cane, if it happens to be busy and they make a mistake…there’s no attitude, they’re so nice. As someone who’s worked in the customer service/food industry (starbucks) in the past, I know good customer service when I see it! Absolutely lovely people who work immensely hard in a difficult customer service job.PS: the new hire, Adam, works his butt off!! an absolute all-star, he’s always running around doing his job super efficiently. He’s definitely become my favourite very quickly :) Great job Adam!
Atmosphere: 5
Food: 5
Service: 5
the food was okay at this location. It is really tiny inside but I think it's okay for the location. I love the outside design and the service was quick.
Atmosphere: 3
Food: 3
Service: 3
The girl on drive thru never gets my order
Atmosphere: 2
Food: 2
Service: 1