And this is why I think some good, local businesses gradually go under: owners allowing the economy dictate their service by struggling retaining staff, constantly changing staff and ending up with inexperienced servers despite the prices going up. I am in particular disappointed with incomplete orders (the last 2 times I ordered take-out). When the staff is asked about the reason for some of the inadequacies in the service, the typical response is "I don't know."
Atmosphere: 3
Food: 4
Service: 1
Bianka LR
Great service every time we come here to eat. The food is very good and the themed decor is cute.
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Steven
Excellent food with big portions - great value. Staff couldn’t have been friendlier or more helpful.
Food: 5
Service: 5
Cheyenne VA7CKE
We recently planned a surprise party for our friends' milestone anniversary and their favorite restaurant is Kypriaki. They have gone monthly for years. So naturally this was our first choice to cater the party.After going back and forth deciding on numbers and our menu, I was assured we would be receiving medium rare lamb skewers in addition to chicken souvlaki for 35 people. I was also assured the meal would arrive between 5:30 and 5:40 so we would have time to set it up before the couple came to their surprise party. The man I was dealing with said this wouldn't be a problem as it was a fairly easy order for them to put together.When I phoned at 5:42, the girl who answered said our order just left the restaurant because it took "longer than expected" to get it ready. I phoned the driver and he said he'd be there shortly. While we waited for our late order, the guest responsible for picking up our friends had to circle the block over and over and make up a lame excuse why she wasn't stopping. Finally, the food arrived and a moment after the driver left through the front door, the guests of honor arrived through the back door... to a beautifully decorated party room with paper bags full of food not yet able to be displayed in an attractive way. It was such a disappointment, especially after being assured we would have time to set it up for serving before they arrived.I noticed the veggie skewer I ordered for myself was nowhere to be seen. It was delivered on its own about 20 minutes after we began eating.Also, as I mingled, guests kept mentioning how chewy and undercooked the lamb was. A few of them showed me pieces they'd saved in a napkin and asked me how I'd ordered it cooked. I said I went with the restaurant's judgment and they recommended medium rare. The guests who volunteered to bus tables and put away the dishes commented afterward that almost all the lamb ended up cut into pieces or chewed but spit out and uneaten.When I addressed this privately with the man who organized our catering, he doubled down that the lamb was cooked medium rare and would have cooked even more on the way to the event. I can attest, having worked in a steak house for years, as can the guests who complained to me, that it was on the edge between blue rare and rare. My assumption is that in their rush to get the late meal to us, they hurried the cook of the lamb skewers and hoped the residual heat in the sealed containers would take care of the rest en route. This didn't happen.I am upset that when I tried to address this with the restaurant directly, I ended up receiving no further follow-up. I like to handle things privately before turning to a public review, but after paying for a substantial order for 35 people, our concerns were just dropped.So beware if you're thinking of catering an event through Kypriaki. Once you've paid the bill, they don't care what happens next.
Atmosphere: 2
Food: 2
Service: 2
Milad Tarokh
Bread is the best. Food is average.
Atmosphere: 5
Food: 3
Service: 3
Milad T.
Just alright. Their bread is incredible but everything else is average at best. Great vibe here though.
Alexis Money
This was my families second time coming here! Great price and wonderful portions. The appy and souvlaki platter is our favourite! We will come again!
Atmosphere: 5
Food: 5
Service: 5
Amina
I stumbled upon this awesome restaurant and was blown away ❤️The vibe is super chill and sets the mood for a great meal. They were a bit short-staffed, but still provided top-notch service. And let me tell you, the lasagna was out of this world - 10/10 would recommend and definitely going back!And hey, to those who think it's pricey, trust me, it's worth every penny for the quality you get?P.s. Special thank you to Kayla ❤️ You made our night with, your exceptional service ☺️Parking: For those who dine here they provide 90 minutes free parking behind the restaurant.
Atmosphere: 5
Food: 5
Service: 4
kyla rose
Celebrated my dad’s birthday here, the food was great as usual, and orders were large portions. Our server, Kayla, was especially wonderful!
The food wasn’t good and also priced high for the taste, the service was too slow. Wouldn’t
Atmosphere: 2
Food: 1
Service: 1
Rend
Great food, good atmosphere, but their prices for their portions are ridiculously high. For example 1 extra skewer of 6 or 7 pieces of vegetables is $15 ! ?. Like come on how dumb do these people think we are? I don't care how much inflation is food should not be that expensive. Lamb souvlaki $40 and it's not even that filling compared to Stephos is $17 and a bigger portion. That's half price and tastes great. If they make their prices reasonable, believe me they will have a lot more customers on a steady basis. Only time I would go there is maybe if a gf is craving Greek food and I am not bothered to drive to downtown
Atmosphere: 4
Food: 5
Service: 3
Gabriel Costa
We celebrated valentine’s there because we were craving for some authentic Mediterranean food. We hit the perfect spot for it. Good food, good portions and excellent service! The lady who helped us was extremely friendly and provided us with a top 5 stars service.
Atmosphere: 5
Food: 5
Service: 5
Went on a Sunday during a long weekend. I think they were understaffed, so the food came slowly, and the appetizers came with the entrée. However, the management was gracious and offered to comp the appies. The food itself was OUTSTANDING. The lamb roast for four was delicious, and the portions were substantial. I will come back, and hopefully, they have enough staff next time.
PeggyH
We had reserved for 530pm and it was very nice and quiet then the 6pm rush came. We had our appetizer and waited for dinner.. Food was excellent as usual when we go there. We finally left after over 90 minutes from the parking lot.
And this is why I think some good, local businesses gradually go under: owners allowing the economy dictate their service by struggling retaining staff, constantly changing staff and ending up with inexperienced servers despite the prices going up. I am in particular disappointed with incomplete orders (the last 2 times I ordered take-out). When the staff is asked about the reason for some of the inadequacies in the service, the typical response is "I don't know."
Atmosphere: 3
Food: 4
Service: 1
Great service every time we come here to eat. The food is very good and the themed decor is cute.
Atmosphere: 5
Food: 5
Service: 5
Excellent food with big portions - great value. Staff couldn’t have been friendlier or more helpful.
Food: 5
Service: 5
We recently planned a surprise party for our friends' milestone anniversary and their favorite restaurant is Kypriaki. They have gone monthly for years. So naturally this was our first choice to cater the party.After going back and forth deciding on numbers and our menu, I was assured we would be receiving medium rare lamb skewers in addition to chicken souvlaki for 35 people. I was also assured the meal would arrive between 5:30 and 5:40 so we would have time to set it up before the couple came to their surprise party. The man I was dealing with said this wouldn't be a problem as it was a fairly easy order for them to put together.When I phoned at 5:42, the girl who answered said our order just left the restaurant because it took "longer than expected" to get it ready. I phoned the driver and he said he'd be there shortly. While we waited for our late order, the guest responsible for picking up our friends had to circle the block over and over and make up a lame excuse why she wasn't stopping. Finally, the food arrived and a moment after the driver left through the front door, the guests of honor arrived through the back door... to a beautifully decorated party room with paper bags full of food not yet able to be displayed in an attractive way. It was such a disappointment, especially after being assured we would have time to set it up for serving before they arrived.I noticed the veggie skewer I ordered for myself was nowhere to be seen. It was delivered on its own about 20 minutes after we began eating.Also, as I mingled, guests kept mentioning how chewy and undercooked the lamb was. A few of them showed me pieces they'd saved in a napkin and asked me how I'd ordered it cooked. I said I went with the restaurant's judgment and they recommended medium rare. The guests who volunteered to bus tables and put away the dishes commented afterward that almost all the lamb ended up cut into pieces or chewed but spit out and uneaten.When I addressed this privately with the man who organized our catering, he doubled down that the lamb was cooked medium rare and would have cooked even more on the way to the event. I can attest, having worked in a steak house for years, as can the guests who complained to me, that it was on the edge between blue rare and rare. My assumption is that in their rush to get the late meal to us, they hurried the cook of the lamb skewers and hoped the residual heat in the sealed containers would take care of the rest en route. This didn't happen.I am upset that when I tried to address this with the restaurant directly, I ended up receiving no further follow-up. I like to handle things privately before turning to a public review, but after paying for a substantial order for 35 people, our concerns were just dropped.So beware if you're thinking of catering an event through Kypriaki. Once you've paid the bill, they don't care what happens next.
Atmosphere: 2
Food: 2
Service: 2
Bread is the best. Food is average.
Atmosphere: 5
Food: 3
Service: 3
Just alright. Their bread is incredible but everything else is average at best. Great vibe here though.
This was my families second time coming here! Great price and wonderful portions. The appy and souvlaki platter is our favourite! We will come again!
Atmosphere: 5
Food: 5
Service: 5
I stumbled upon this awesome restaurant and was blown away ❤️The vibe is super chill and sets the mood for a great meal. They were a bit short-staffed, but still provided top-notch service. And let me tell you, the lasagna was out of this world - 10/10 would recommend and definitely going back!And hey, to those who think it's pricey, trust me, it's worth every penny for the quality you get?P.s. Special thank you to Kayla ❤️ You made our night with, your exceptional service ☺️Parking: For those who dine here they provide 90 minutes free parking behind the restaurant.
Atmosphere: 5
Food: 5
Service: 4
Celebrated my dad’s birthday here, the food was great as usual, and orders were large portions. Our server, Kayla, was especially wonderful!
Atmosphere: 5
Food: 5
Service: 5
best greek restaurant in north vancouver!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food wasn’t good and also priced high for the taste, the service was too slow. Wouldn’t
Atmosphere: 2
Food: 1
Service: 1
Great food, good atmosphere, but their prices for their portions are ridiculously high. For example 1 extra skewer of 6 or 7 pieces of vegetables is $15 ! ?. Like come on how dumb do these people think we are? I don't care how much inflation is food should not be that expensive. Lamb souvlaki $40 and it's not even that filling compared to Stephos is $17 and a bigger portion. That's half price and tastes great. If they make their prices reasonable, believe me they will have a lot more customers on a steady basis. Only time I would go there is maybe if a gf is craving Greek food and I am not bothered to drive to downtown
Atmosphere: 4
Food: 5
Service: 3
We celebrated valentine’s there because we were craving for some authentic Mediterranean food. We hit the perfect spot for it. Good food, good portions and excellent service! The lady who helped us was extremely friendly and provided us with a top 5 stars service.
Atmosphere: 5
Food: 5
Service: 5
Went on a Sunday during a long weekend. I think they were understaffed, so the food came slowly, and the appetizers came with the entrée. However, the management was gracious and offered to comp the appies. The food itself was OUTSTANDING. The lamb roast for four was delicious, and the portions were substantial. I will come back, and hopefully, they have enough staff next time.
We had reserved for 530pm and it was very nice and quiet then the 6pm rush came. We had our appetizer and waited for dinner.. Food was excellent as usual when we go there. We finally left after over 90 minutes from the parking lot.