A&W Canada

8140 Garden City Rd, Richmond
(604) 272-7773

Recent Reviews

ERIC LEE

Friendly staff. Fairly consistent quality on repeated visits. Free plaza parking.

Atmosphere: 4

Food: 5

Service: 5

Mah Moh

I tried to return this machine, but they did not accept that this machine is Chinese and not original.

Yvette

Customised my breakfast sandwich to be vegetarian. Was great, with knowledgeable service!Vegetarian options: Egg & Cheese Breakfast Sandwich (no meat). I also requested "egg whites" only, which was easily accommodated.

Atmosphere: 3

Food: 4

Service: 5

riya

waited for 10 minutes at drive thru and still not get the correct order.

Bosnjak Sa ponosom

I found mold on my burger bread...

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Chubby Chicken

Donald Mak

One of the worst app to order online. And when arrive, there is no signage on where mobile pickup is. The restaurant is very small and nowhere to lineup. Also don't go during school days as students buying or not clog up the entire dining area.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Teen Burger

Truth Travel

Staff all speaking in their own language from India. They are speaking louder then any customer in the restaurant. It is rude to hear this much noise coming from the staff. I can't even enjoy the meal I purchased. Food is good but atmosphere not great. I won't be dinning in anymore in the evenings.

Atmosphere: 1

Food: 4

Service: 3

Calvin Gore

Ordered 4 sandwiches and finished 3 of them without paying too much attention to what i was eating.Bit into a moldy bun.

Atmosphere: 1

Food: 1

Service: 1

mike MCDONALD

The root beer was stellar as always, but they did not season the meat nor the fries. All pretty bland.

Atmosphere: 3

Food: 1

Service: 3

James Q

One of the staff there is very very rude, I don’t feel I am treated in a normal manner, if she is not happy, she can quit. And I have report to manager, hope manager can train her to make her grow.

Food: 5

Service: 1

Shaun Lin

They don’t have root beer floats anymore. They replaced it with a slushy that you could just get from 711

Atmosphere: 1

Food: 1

Service: 1

Evan Phillips

Stay away! This store does NOT honour the advertised coupons that were sent in the mail. I ordered exactly what was on the coupon and then presented the coupon to the cashier. I was told that the price on the coupon was not the real price. This is FALSE ADVERTISING and UPSELLING. You can't advertise one price, bring people into your store, make up an excuse, then increase the price. I heard from relatives that other locations did honour the coupon. I will never return to this restaurant again.

Atmosphere: 1

Food: 1

Service: 1

Darlene Perry

They RIP you off my order showed as $10.49 on the drive thru display when I got up to the window the girl said $13. When I asked why she said that they didn't have small frys. When I checked my card statement I was charged $14...I called a manager to ask about this left a message NO RESPONSE, wont be going there again. WATCH OUT PEOPLE

Atmosphere: 1

Food: 5

Service: 1

Shi Pas

I asked for the fries to be extra crispy and they actually did it :)Fast service

Atmosphere: 5

Food: 4

Service: 4

Dylan Mundy

Its an A&W so wasn't expecting much of course. This specific location has honestly the worst customer service I've ever seen for an A&W. The food is mediocre and sometimes pretty good and fresh but its hit or miss. I once waited for 10 mins at the drive through order now box. Someone was there I heard them talking through the mic but weren't talking to me and wouldn't take my order for over 10 mins and kept going silent for like 2 min intervals. I don't recommend it if you're in a rush and like fresh A&W, this one is not for you.

Atmosphere: 2

Food: 2

Service: 1

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