Had a really nice experience after they changed their format to ordering chicken and the pot base separately. Their desserts were all free and tasty. Service was friendly. The price was a bit steep but the food was good.
Kitty
Recently renovated and looks even nicer than before (although it was pretty nice before already). The chicken soup with fish maw is a must from this place. The sauce bar includes appy and unlimited dessert, which enhances the experience. A bit more on the pricey side. Servers were friendly and professional.
Zoe T.
Can I please just say how impressed I am with the service here? If it's the Haidilao standard they're after, they sure surpassed it. We were seated immediately without a reservation, greeted almost right after, and before we knew it our food was on the table. I had no idea that they were going to help us cook the food, portion the broth, and even scoop out the foam on top. With that many visits to the table, I didn't feel like my meal was interrupted either -- that's some serious training put into the entire staff! 6 stars if I can... the food did not disappoint either!
Calvin
The broth is really rich and flavorful (do include the add-ons). The service is exceptional and the restaurant's interior is pretty.There's two different desserts and they're all you can eat, my favorite is the mango sago (the grapefruit bits are a nice touch).I could've done without the chicken, I don't think the chicken adds much to the hot pot experience.Overall I think this place is definitely worth a try but it's a bit spendy and not too different from other hot pot experiences other than the broth.
Huang Sally
Nice food, specially the soup.
For a Whale
The chicken soup is the best, feel like I can eat everyday? their staffs are friendly and the restaurant have huge space, so you won't get Covid lolll. Honestly the perfect meal after a long day work or snow activity, it's warm and thick, nutritious too.
April Y.
I'm from San Francisco and we don't have anything like this there (that I know of), so this was a very special and unique treat. The chicken broth is so rich and tasty and would be such a nutritious and soothing thing to have when you're sick--but of course, also when you're healthy and well and want something delicious! I'm so glad we found this place and it was close to where we're staying. I'd definitely come back if we weren't limited on time here. The robot service they have is really cute too. In addition to the chicken broth base with chicken strips, we also ordered the fish maw, selected beef, scallops, prawns, enoki mushrooms, vermicelli, glass noodles, lettuce, and pork belly. They're generous about refilling the broth as well. We had dinner here around 6:30pm on a Thursday night and it was pretty empty, maybe because of omicron and the weather wasn't great either (cold and rainy--but good for hot pot!).
Sylvia Lim
The chicken and fish maw broth was out of this world. I still have cravings for it. Come hungry because the full size hot pot is quite large with a whole chicken added. Service was good and there was even a cute robot server whizzing around delivering plates of food.
Terri Y
Today was the first day of snow in Vancouver so chicken hotpot is the best dinner option! I had to take off my sweater because the broth warmed me up real good! Fish maw and chicken are the best combo and it has health benefits according to Chinese medicine. We came right around opening at 5pm so the place was empty. Service was very prompt. The chicken hotpot broth was so good. The only downside I could think of is that you need to keep skimming the top layer of excess fat and scum away. They have a self serve dipping sauce bar on the left and appetizers (kimchi and radish) and fruit (orange) and dessert (brown sugar jello) on the right. Strongly recommend during winter times. Not so much in the summer.
Bryan Chen
A unique chicken-stock hotpot with great tasting soup but not much else to set itself apart from the competition.If the review was helpful, please follow and/or like for more!Service: (5/5)Service was spot on at this location. Drinks were refilled promptly and plates replaced regularly. We even had someone drop by a few times to scope out the soup scum.Food: (3/5)We used a groupon meal set for the visit, and it was overall pretty satisfactory. The highlight of the meal was the chicken soup. They boil the soup stock first in a giant pot then dump pieces of chicken meat in. After the soup is ready, they'll place some into your bowl with some elastic innards that I'm not familiar with.The rest of the meal was pretty standard as the chicken soup isn't great for pairing with things such as beef/pork. There's a sauce and side-dish station in the center to get things ranging from kimchi to edamame from.COVID: (4/5)They checked for vaccine passports and IDs. Tables were sufficiently spaced out into booths (although restaurant wasn't really packed) and servers all wore full PPE's.
Seriously the best chicken hot pot in town. After trying the fish maw chicken hot pot for the first time a few weeks ago, my husband and I have been ordering this every week. They give you a generous amount of soup and the hot pot ingredients are all super fresh!
Yaohua Huang
Chicken soup is pretty good. Other stuff is just average.
river jiang
poorly managed. I have made a reservation and arrived on time but have to wait for 50 mins for a seat. there were customers standing at the front desk and no one from this restaurant talk to them for a long period of time. for a big restaurant they only have 4 stuff work in the front. i usually give better rating to anywhere i go. but this restaurant is.... speechless. next time when ppl call for a reservation, they should have been told ahead, even if you make a reservation, you still have to wait for at least 40 mins.
Cathy P
Very very very impressive by the chicken broth! You can taste it has lots of nutritional ingredients in the broth. You can taste they put lots of time and efforts so that the broth has such a beautiful richness.As a Cantonese, I love to drink soup. I always make chicken & fish maw soup at home, but I couldn’t never know how to make the soup with such a rich texture! It’s amazing! I could say, this is definitely not just some regular broth for hotpot. It’s the chicken & fish maw soup that other restaurants would easily sell it for over 100$. I couldn’t stop drinking it until half pot of soup was gone! The first half of broth, I only added chicken meat and abalone to keep the original taste of the soup. And then, I started to put in other kind of meat and veggies.All the food was fresh, all the sauce and spices was freshly prepared. Great service. We got all our food on table within 10 mins. Highly recommended!
Calvin C
The chicken broth is out of this world, one of the best hotpot bases I've had in my life, I order it all the time. The place is on the pricier side but not by a lot. Good sauce and side dish bar with oranges, kimchi, etc.
Had a really nice experience after they changed their format to ordering chicken and the pot base separately. Their desserts were all free and tasty. Service was friendly. The price was a bit steep but the food was good.
Recently renovated and looks even nicer than before (although it was pretty nice before already). The chicken soup with fish maw is a must from this place. The sauce bar includes appy and unlimited dessert, which enhances the experience. A bit more on the pricey side. Servers were friendly and professional.
Can I please just say how impressed I am with the service here? If it's the Haidilao standard they're after, they sure surpassed it. We were seated immediately without a reservation, greeted almost right after, and before we knew it our food was on the table. I had no idea that they were going to help us cook the food, portion the broth, and even scoop out the foam on top. With that many visits to the table, I didn't feel like my meal was interrupted either -- that's some serious training put into the entire staff! 6 stars if I can... the food did not disappoint either!
The broth is really rich and flavorful (do include the add-ons). The service is exceptional and the restaurant's interior is pretty.There's two different desserts and they're all you can eat, my favorite is the mango sago (the grapefruit bits are a nice touch).I could've done without the chicken, I don't think the chicken adds much to the hot pot experience.Overall I think this place is definitely worth a try but it's a bit spendy and not too different from other hot pot experiences other than the broth.
Nice food, specially the soup.
The chicken soup is the best, feel like I can eat everyday? their staffs are friendly and the restaurant have huge space, so you won't get Covid lolll. Honestly the perfect meal after a long day work or snow activity, it's warm and thick, nutritious too.
I'm from San Francisco and we don't have anything like this there (that I know of), so this was a very special and unique treat. The chicken broth is so rich and tasty and would be such a nutritious and soothing thing to have when you're sick--but of course, also when you're healthy and well and want something delicious! I'm so glad we found this place and it was close to where we're staying. I'd definitely come back if we weren't limited on time here. The robot service they have is really cute too. In addition to the chicken broth base with chicken strips, we also ordered the fish maw, selected beef, scallops, prawns, enoki mushrooms, vermicelli, glass noodles, lettuce, and pork belly. They're generous about refilling the broth as well. We had dinner here around 6:30pm on a Thursday night and it was pretty empty, maybe because of omicron and the weather wasn't great either (cold and rainy--but good for hot pot!).
The chicken and fish maw broth was out of this world. I still have cravings for it. Come hungry because the full size hot pot is quite large with a whole chicken added. Service was good and there was even a cute robot server whizzing around delivering plates of food.
Today was the first day of snow in Vancouver so chicken hotpot is the best dinner option! I had to take off my sweater because the broth warmed me up real good! Fish maw and chicken are the best combo and it has health benefits according to Chinese medicine. We came right around opening at 5pm so the place was empty. Service was very prompt. The chicken hotpot broth was so good. The only downside I could think of is that you need to keep skimming the top layer of excess fat and scum away. They have a self serve dipping sauce bar on the left and appetizers (kimchi and radish) and fruit (orange) and dessert (brown sugar jello) on the right. Strongly recommend during winter times. Not so much in the summer.
A unique chicken-stock hotpot with great tasting soup but not much else to set itself apart from the competition.If the review was helpful, please follow and/or like for more!Service: (5/5)Service was spot on at this location. Drinks were refilled promptly and plates replaced regularly. We even had someone drop by a few times to scope out the soup scum.Food: (3/5)We used a groupon meal set for the visit, and it was overall pretty satisfactory. The highlight of the meal was the chicken soup. They boil the soup stock first in a giant pot then dump pieces of chicken meat in. After the soup is ready, they'll place some into your bowl with some elastic innards that I'm not familiar with.The rest of the meal was pretty standard as the chicken soup isn't great for pairing with things such as beef/pork. There's a sauce and side-dish station in the center to get things ranging from kimchi to edamame from.COVID: (4/5)They checked for vaccine passports and IDs. Tables were sufficiently spaced out into booths (although restaurant wasn't really packed) and servers all wore full PPE's.
Restaurantji Recommends
Seriously the best chicken hot pot in town. After trying the fish maw chicken hot pot for the first time a few weeks ago, my husband and I have been ordering this every week. They give you a generous amount of soup and the hot pot ingredients are all super fresh!
Chicken soup is pretty good. Other stuff is just average.
poorly managed. I have made a reservation and arrived on time but have to wait for 50 mins for a seat. there were customers standing at the front desk and no one from this restaurant talk to them for a long period of time. for a big restaurant they only have 4 stuff work in the front. i usually give better rating to anywhere i go. but this restaurant is.... speechless. next time when ppl call for a reservation, they should have been told ahead, even if you make a reservation, you still have to wait for at least 40 mins.
Very very very impressive by the chicken broth! You can taste it has lots of nutritional ingredients in the broth. You can taste they put lots of time and efforts so that the broth has such a beautiful richness.As a Cantonese, I love to drink soup. I always make chicken & fish maw soup at home, but I couldn’t never know how to make the soup with such a rich texture! It’s amazing! I could say, this is definitely not just some regular broth for hotpot. It’s the chicken & fish maw soup that other restaurants would easily sell it for over 100$. I couldn’t stop drinking it until half pot of soup was gone! The first half of broth, I only added chicken meat and abalone to keep the original taste of the soup. And then, I started to put in other kind of meat and veggies.All the food was fresh, all the sauce and spices was freshly prepared. Great service. We got all our food on table within 10 mins. Highly recommended!
The chicken broth is out of this world, one of the best hotpot bases I've had in my life, I order it all the time. The place is on the pricier side but not by a lot. Good sauce and side dish bar with oranges, kimchi, etc.