Arrived late in Richmond and stopped for a meal as we were driving right past it. You need to know to what to expect. The place is huge with multiple screens showing sport, which no one is actually watching, so it's noisy. We had three different servers so were never quite sure who was looking after our table; that wasn't a mistake, they each seemed to have a different function but we couldn't figure out what. For us it was not the place to sit and have a nice meal, it was eat and out, however, it would suit a group out for a meal and drinks.
RozyAu
The worse dining experience ever. From start to finish not good. went there with family and friends for our wedding anniversary dinner. Were told to wait for 20-25 mins never got the msg , so called after 35mins and told our table was ready but they couldn’t send the msg to my phone, which I got right after I called them, once went inside told they only had table available for 4 not 8 people. Waited another 20 mins inside to be seated . Ordered Cesar salad they didn’t have croutons and then ordered dynamite rolls and vegan bowl didn’t have RICE . asked us to order something else and said it will be take care of by them which never happened. for Cesar salad brought only half size was ordered full and then brought another one. Got 2 plates of mashed potatoes ordered only one. Never got my food everyone was done eating asked twice fist said its coming in couple mins and after waiting another 10 mins asked again then said they missed making my food are making it now, when got my food it was burning hot and it burnt my mouth. No one came to ask if need anything , Terrible Terrible service could hear the dishes falling in the kitchen. Never going back there.
Dwain W
I had a glass of good Australian Rascal white wine and a 6oz sirloin steak. The service was prompt, courteous, and efficient. The steak was very good served with garlic mashed potatoes and asparagus. Earls is always enjoyable.
534bevj
Unfortunately the noise level in this restaurant makes it too difficult to have a conversation which is one of the reasons people go to restaurants. Food and service are very important as well, of course, but if you can’t easily talk to the person you are with it makes the experience much less enjoyable. Friends and I used to go to Earls regularly years ago but stopped because of the noise. We decided to try again on Friday and remembered why we don’t go anymore. With the loud music and crying babies the experience was not pleasant. We also found that it was more costly than it once was - $40 for one glass of wine and a half order of ribs made it an expensive evening.
Arrived late in Richmond and stopped for a meal as we were driving right past it. You need to know to what to expect. The place is huge with multiple screens showing sport, which no one is actually watching, so it's noisy. We had three different servers so were never quite sure who was looking after our table; that wasn't a mistake, they each seemed to have a different function but we couldn't figure out what. For us it was not the place to sit and have a nice meal, it was eat and out, however, it would suit a group out for a meal and drinks.
The worse dining experience ever. From start to finish not good. went there with family and friends for our wedding anniversary dinner. Were told to wait for 20-25 mins never got the msg , so called after 35mins and told our table was ready but they couldn’t send the msg to my phone, which I got right after I called them, once went inside told they only had table available for 4 not 8 people. Waited another 20 mins inside to be seated . Ordered Cesar salad they didn’t have croutons and then ordered dynamite rolls and vegan bowl didn’t have RICE . asked us to order something else and said it will be take care of by them which never happened. for Cesar salad brought only half size was ordered full and then brought another one. Got 2 plates of mashed potatoes ordered only one. Never got my food everyone was done eating asked twice fist said its coming in couple mins and after waiting another 10 mins asked again then said they missed making my food are making it now, when got my food it was burning hot and it burnt my mouth. No one came to ask if need anything , Terrible Terrible service could hear the dishes falling in the kitchen. Never going back there.
I had a glass of good Australian Rascal white wine and a 6oz sirloin steak. The service was prompt, courteous, and efficient. The steak was very good served with garlic mashed potatoes and asparagus. Earls is always enjoyable.
Unfortunately the noise level in this restaurant makes it too difficult to have a conversation which is one of the reasons people go to restaurants. Food and service are very important as well, of course, but if you can’t easily talk to the person you are with it makes the experience much less enjoyable. Friends and I used to go to Earls regularly years ago but stopped because of the noise. We decided to try again on Friday and remembered why we don’t go anymore. With the loud music and crying babies the experience was not pleasant. We also found that it was more costly than it once was - $40 for one glass of wine and a half order of ribs made it an expensive evening.
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