They accidentally charged us for poutine when we ordered fries. The fries were all little bits and not whole fries. The portion was small for the price. A&W has better fries in my opinion.
Robal Sidhu
really bad service, I ordered regular veggie fries for take out but when I checked it was only the plain fries
Scott D
Absolute trash! This has to be the worst poutine I have ever had in my life. Fries are overcooked and the gravy has no taste. On top of that as you can see by my photo they literally had four cheese curds on the entire thing. What a complete rip off. And you can see my receipt. If you want poutine, go to a&w or Wendy's because even they have better poutine and it's half the price! Or go to New West and go to Mean Poutine or Spud Shack for actual good tasting poutine for around the same price or slightly more. What a terrible experience. Skip this place and save your money.
Atmosphere: 1
Food: 1
Service: 3
J P
Really good hotdog
Ava Tierney
While eating at the mall a few weeks ago, I had finished my fries and was ready to throw them away, until I noticed A CLUMP OF HAIR HIDDEN AMONG THE FRIES!!!! IT WASNT EVEN A SMALL AMOUNT IT WAS MASSIVE AND SPREAD OUT AMONG THE FRIES!! I felt so sick after seeing it and I will NEVER BE VISITING AGAIN!!!!
Atmosphere: 2
Food: 1
Service: 2
Ali Khamesy
I watched an employee throw out my receipt, I gave them the benefit of the doubt that they were just preparing it but after they started handing out orders after mine, I had to go up there and correct them and wait again for them to make my order. It's absolutely beyond me why they would just randomly pick up an order receipt from a tray and throw it out... usually I don't care about employees talking with one another but here it clearly caused distractions and negligence.
Bea Solante
The customer service is great because the employees have a good attitude and are eager to help customers. The food is also delicious and I haven't had any issues with ordering and food from this location. Overall great place to get some delicious fries, would recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Poutine
Shy
Ladies were super nice and efficient.
Atmosphere: 5
Food: 5
Service: 5
Deepak Sharma
Absolutely horrendous Service, been going to this New York fries for years. After today's service never
Service: 1
Ashley Smith
The last few times I have gotten poutines the gravy and fries are lukewarm and the cheese does not melt. Really disappointed and will have to think twice next time where to get a poutine from as there are many other option in the food court and surround area.
Fries not fried,oil soaked fries,and when I asked for fries not soaked in oil the just took the same fries and tried to fry them more instead of frying fresh potatoes the correct way.
Atmosphere: 2
Food: 1
Service: 1
Navindu Sri Deshan Subusinghe
Bacon Double Cheese no bacon at all. I only find 2-3 bacon little pieces and It’s says double cheese, with that I can’t eat half of my portion
Paramvir Singh
Most of the poutines out there have salty aftertaste, this tasted sodium free with healthy portion of cheese curds. Nothing wrong at all!
Jassi Jagdev
This place gives extraordinary service and flavorful meals. One of my favourite restaurants around town. The meals are served at great pace. Ask for raman if you want a meal you won't forget for life.
They accidentally charged us for poutine when we ordered fries. The fries were all little bits and not whole fries. The portion was small for the price. A&W has better fries in my opinion.
really bad service, I ordered regular veggie fries for take out but when I checked it was only the plain fries
Absolute trash! This has to be the worst poutine I have ever had in my life. Fries are overcooked and the gravy has no taste. On top of that as you can see by my photo they literally had four cheese curds on the entire thing. What a complete rip off. And you can see my receipt. If you want poutine, go to a&w or Wendy's because even they have better poutine and it's half the price! Or go to New West and go to Mean Poutine or Spud Shack for actual good tasting poutine for around the same price or slightly more. What a terrible experience. Skip this place and save your money.
Atmosphere: 1
Food: 1
Service: 3
Really good hotdog
While eating at the mall a few weeks ago, I had finished my fries and was ready to throw them away, until I noticed A CLUMP OF HAIR HIDDEN AMONG THE FRIES!!!! IT WASNT EVEN A SMALL AMOUNT IT WAS MASSIVE AND SPREAD OUT AMONG THE FRIES!! I felt so sick after seeing it and I will NEVER BE VISITING AGAIN!!!!
Atmosphere: 2
Food: 1
Service: 2
I watched an employee throw out my receipt, I gave them the benefit of the doubt that they were just preparing it but after they started handing out orders after mine, I had to go up there and correct them and wait again for them to make my order. It's absolutely beyond me why they would just randomly pick up an order receipt from a tray and throw it out... usually I don't care about employees talking with one another but here it clearly caused distractions and negligence.
The customer service is great because the employees have a good attitude and are eager to help customers. The food is also delicious and I haven't had any issues with ordering and food from this location. Overall great place to get some delicious fries, would recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Poutine
Ladies were super nice and efficient.
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrendous Service, been going to this New York fries for years. After today's service never
Service: 1
The last few times I have gotten poutines the gravy and fries are lukewarm and the cheese does not melt. Really disappointed and will have to think twice next time where to get a poutine from as there are many other option in the food court and surround area.
Restaurantji Recommends
poutine are ok but the portion is tiny.
Fries not fried,oil soaked fries,and when I asked for fries not soaked in oil the just took the same fries and tried to fry them more instead of frying fresh potatoes the correct way.
Atmosphere: 2
Food: 1
Service: 1
Bacon Double Cheese no bacon at all. I only find 2-3 bacon little pieces and It’s says double cheese, with that I can’t eat half of my portion
Most of the poutines out there have salty aftertaste, this tasted sodium free with healthy portion of cheese curds. Nothing wrong at all!
This place gives extraordinary service and flavorful meals. One of my favourite restaurants around town. The meals are served at great pace. Ask for raman if you want a meal you won't forget for life.