This restaurant owner alway drinking alcohol's with his Korean waitress during the working hours especially in between 10pm - 12am. Hopefully BC Liquor Enforcement will pay more attention for such illegal activities.
Kester Yang
Sushi rolls are fine, but DO NOT order their chirashi don. It was a wildly priced bowl of plain vinegar rice with a few piece of sashimi on top. For the price of that chirashi don ($45), I could get a plate of assorted sashimi that has good pieces like toro at other places, but here I only got a few pieces of tuna/salmon and even tamago... TBH who puts tomago in a 45 dollar sashimi plate... Only thing noticeable was a sweet prawn maybe? Anyway, not well seasoned neither.
xiaoyue zhuang
It’s a very nice place to hangout with friends. We ordered the happy hour special cocktail for only 6 dollars! Sashimi is fresh and sushi tastes sooooo good! Highly recommend!
Ally Smith
Order off skip and I was in shock at the tiny bit of food you get 27 dollars for a California roll and dragon roll insane at least it tasted alright
Glen Lewis
Caution! NEVER LEAVE A TIP, THE OWNER KEEPS IT ALL! I ordered over $70 in sushi for multiple people but discovered I only received 3 packs of soy sauce, 1 napkin and 1 pair of chopsticks when I got home. When I called to question this I was informed the owner has told the employees to only give one of each item no matter the order size unless more have been requested. But there is no point leaving comments for your order because they aren’t fulfilled and you aren’t contacted if there are any issues. But the biggest complaint is the website automatically adds a tip but the employees NEVER receive the tips unless you hand them cash through the window, so NEVER LEAVE A TIP, THE OWNER KEEPS IT ALL. Sushi was good at least.
Marc Koehn
We had never ordered from here but it was the only place open on a Monday when all of our “go to” sushi restaurants in Victoria were closed. Order was large (ebi tempura; yakitori; salmon and ahi sashimi; steak sauce so we can add it to our home cooked rice; a few rolls; ebi nigiri; edamame and some miso). The meal - while a bit on the expensive side - was stunning. Sashimi portions were top quality and sizeable. Everyone around the table agreed it was one of our best sushi feasts ever. Will definitely try them again to see if it’s consistent or if we just got lucky.
Aila Reese
i never received any updates through the door dash app on the status of my order. it kept saying the restaurant was going to prepare it at a later time and the time kept moving later and later.after an hour and a half i called them and they said it had been ready and they were waiting for me or a driver to get it (i had ordered for pick up). i was confused because the app said they were yet to even start preparing it. if i hadn’t called, it would have kept saying later and later. i tried asking questions and the man speaking was angry and easily frustrated with me, although at no point was i anything but kind - I was just trying to figure out what happened.when i arrived he glared at me and commented on how if you feel the food, it’s still warm, which i disagree upon inspection but i thanked him and left. it took more than double the expected time, the app said 30-40 mins, and overall it took 2 hours and was an uncomfortable experience. lastly, i was not given chopsticks to eat the sushi with, and this place is way overpriced for the quality and amount of food you receive.
Casey Dofoo
Dinner for two... What a joke, don't waste your time or money. $50 dinner lobster for two was not even enough for one. It wasn't even a lobster, it was a fried scampi. They received my business once and only, never again...
erica COMESSOTTI
Apparently this place is also the kitchen for a new restaurant 'Chickenability'. We ordered for pickup from Doordash today - I would give 2 stars as a combo of bad customer service and tasty food. The owner's (I guess?) face looked grumpy when we arrived at their pickup window. We let him know we were picking up our order from Doordash and he forced us to show some 4-digit code? I've been using Doordash customer portal for years, and I happened to have looked at the merchant portal, I've never seen such thing like a 4-digit code. All Doordash gives the customer or the driver for pick up is always the customer's name. Does the owner even look at their delivery tablets?I have to say that the food was great. Really big portion that's worth the price. Otherwise I'd give a 1 star. By the way, we ordered 2 meals but only got 1 pair of chopsticks - do I look like I'm capable of finishing 2 big portions?Anyway, Happy New Year.
Chiara Q.
They accepted my order but they didn't have Uni. Then they call me with a bad attitude. They said I could change Uni to anything below $13 since one Uni is $6.5. They offered me something $8 but I felt like my other $5 just disappeared for nothing. Then I decided to cancel the order and re-order it. However I could not cancel the order by myself. I have to call customer service and 9 people wait in line for customers services. The restaurant didn't have the things on the menu but I have to deal with it. It was waste my time. I asked the restaurant about could they cancel my order at their end. They said they could not because I did the order. Then I asked why you accepted my order even though you did not have the thing in the order. The restaurant got angry said:" that's how the things work." Then the restaurant said:"you know what, I didn't want deal with your order any more." and rang off
Great staff, 5 mins until we got out food, excellent ramen and fresh sushi
AH K
Accepted Uber order and then cancelled it 15 minutes later. Order somewhere else!
Melody M
Only take out allowed but sushi rolls are quite good
evelyn shrapnel
Cons: Very expensive and tiny portion. You will be super disappointed with value for money. Pros: fast takeout order and tasted fresh.
Mohammadreza Mohkamfard
I don’t care the food, customer service is pretty rudely.There are lots of sushi restaurants in the city, If customer service is important for you , do not try this one.
This restaurant owner alway drinking alcohol's with his Korean waitress during the working hours especially in between 10pm - 12am. Hopefully BC Liquor Enforcement will pay more attention for such illegal activities.
Sushi rolls are fine, but DO NOT order their chirashi don. It was a wildly priced bowl of plain vinegar rice with a few piece of sashimi on top. For the price of that chirashi don ($45), I could get a plate of assorted sashimi that has good pieces like toro at other places, but here I only got a few pieces of tuna/salmon and even tamago... TBH who puts tomago in a 45 dollar sashimi plate... Only thing noticeable was a sweet prawn maybe? Anyway, not well seasoned neither.
It’s a very nice place to hangout with friends. We ordered the happy hour special cocktail for only 6 dollars! Sashimi is fresh and sushi tastes sooooo good! Highly recommend!
Order off skip and I was in shock at the tiny bit of food you get 27 dollars for a California roll and dragon roll insane at least it tasted alright
Caution! NEVER LEAVE A TIP, THE OWNER KEEPS IT ALL! I ordered over $70 in sushi for multiple people but discovered I only received 3 packs of soy sauce, 1 napkin and 1 pair of chopsticks when I got home. When I called to question this I was informed the owner has told the employees to only give one of each item no matter the order size unless more have been requested. But there is no point leaving comments for your order because they aren’t fulfilled and you aren’t contacted if there are any issues. But the biggest complaint is the website automatically adds a tip but the employees NEVER receive the tips unless you hand them cash through the window, so NEVER LEAVE A TIP, THE OWNER KEEPS IT ALL. Sushi was good at least.
We had never ordered from here but it was the only place open on a Monday when all of our “go to” sushi restaurants in Victoria were closed. Order was large (ebi tempura; yakitori; salmon and ahi sashimi; steak sauce so we can add it to our home cooked rice; a few rolls; ebi nigiri; edamame and some miso). The meal - while a bit on the expensive side - was stunning. Sashimi portions were top quality and sizeable. Everyone around the table agreed it was one of our best sushi feasts ever. Will definitely try them again to see if it’s consistent or if we just got lucky.
i never received any updates through the door dash app on the status of my order. it kept saying the restaurant was going to prepare it at a later time and the time kept moving later and later.after an hour and a half i called them and they said it had been ready and they were waiting for me or a driver to get it (i had ordered for pick up). i was confused because the app said they were yet to even start preparing it. if i hadn’t called, it would have kept saying later and later. i tried asking questions and the man speaking was angry and easily frustrated with me, although at no point was i anything but kind - I was just trying to figure out what happened.when i arrived he glared at me and commented on how if you feel the food, it’s still warm, which i disagree upon inspection but i thanked him and left. it took more than double the expected time, the app said 30-40 mins, and overall it took 2 hours and was an uncomfortable experience. lastly, i was not given chopsticks to eat the sushi with, and this place is way overpriced for the quality and amount of food you receive.
Dinner for two... What a joke, don't waste your time or money. $50 dinner lobster for two was not even enough for one. It wasn't even a lobster, it was a fried scampi. They received my business once and only, never again...
Apparently this place is also the kitchen for a new restaurant 'Chickenability'. We ordered for pickup from Doordash today - I would give 2 stars as a combo of bad customer service and tasty food. The owner's (I guess?) face looked grumpy when we arrived at their pickup window. We let him know we were picking up our order from Doordash and he forced us to show some 4-digit code? I've been using Doordash customer portal for years, and I happened to have looked at the merchant portal, I've never seen such thing like a 4-digit code. All Doordash gives the customer or the driver for pick up is always the customer's name. Does the owner even look at their delivery tablets?I have to say that the food was great. Really big portion that's worth the price. Otherwise I'd give a 1 star. By the way, we ordered 2 meals but only got 1 pair of chopsticks - do I look like I'm capable of finishing 2 big portions?Anyway, Happy New Year.
They accepted my order but they didn't have Uni. Then they call me with a bad attitude. They said I could change Uni to anything below $13 since one Uni is $6.5. They offered me something $8 but I felt like my other $5 just disappeared for nothing. Then I decided to cancel the order and re-order it. However I could not cancel the order by myself. I have to call customer service and 9 people wait in line for customers services. The restaurant didn't have the things on the menu but I have to deal with it. It was waste my time. I asked the restaurant about could they cancel my order at their end. They said they could not because I did the order. Then I asked why you accepted my order even though you did not have the thing in the order. The restaurant got angry said:" that's how the things work." Then the restaurant said:"you know what, I didn't want deal with your order any more." and rang off
Restaurantji Recommends
Great staff, 5 mins until we got out food, excellent ramen and fresh sushi
Accepted Uber order and then cancelled it 15 minutes later. Order somewhere else!
Only take out allowed but sushi rolls are quite good
Cons: Very expensive and tiny portion. You will be super disappointed with value for money. Pros: fast takeout order and tasted fresh.
I don’t care the food, customer service is pretty rudely.There are lots of sushi restaurants in the city, If customer service is important for you , do not try this one.