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“My partner and I were enjoying our one full day off this week and decided to keep it simple: a Taco Bell delivery through DoorDash. No cooking, no dining out—just a relaxed day at home.
Everything was smooth until I realized I couldn’t customize items on the DoorDash menu. Since I have to avoid dairy for health reasons, this was a problem. I called the store directly and spoke with (I believe) Zane. Even though he was clearly busy, he was patient, helpful, and worked with me to make sure the “no cheese” notes were added to my order in real time.
That small gesture made a big difference. After a long week of work, it was a relief not to run into order issues or have to leave the house. Because of the service I received, I’ll be saving this Taco Bell as my go-to location moving forward.
Thank you, Zane—you turned a technical hiccup into a positive experience. This store gets my recommendation for anyone looking for great customer service with their Taco Bell favorites.“
“These young folks are awesome at this taco bell. Great customer service is few and far between these days. And these employees are working hard and providing a great customer experience. I appreciate them. Especially the crew working right now on this Thursday evening.“
“Im giving 5 stars because this my go to spot! They always patient with my specific orders of extra lettuce or light sauce! Just please dont be stingy with the sauces through the drive thru! I need 2 to 3 for each taco/burrito 🙏🏼🙏🏼“
“My only problem here, this time only, was the dry quesadilla. Usually you can't go wrong with the food here so I think it was a one off. The clerk at the window was awesome! Gave me my drink while I paid, smiled the whole time, made sure I had everything I needed, and thanked me for waiting. (Less than 5 minutes)“
“App kept changing my locations and I didn’t realize until I got here. The young lady at the speaker/window offered to make my order at this location since I had programmed it across town. She saved me a huge trip and honestly, I appreciate it. This is one of my closest locations to work and the service is always outstanding“
“I COME EVERY MORNONG AND I WANNA SAY Shout out to the guys in the drive thru that works at 5am i think ther names are Cristian and Bryan YOUR AWESOME guys THANK U FOR A GREAT CUSTOMER SERVICE YOU ALWAYS HAVE MY ORDER ON POINT 5 STARS FOR CRISTIAN and BRYAN
SHOUT OUT TO CRISTINA ON AUG 15 AT 4:48pm I CAME TO GET MY TACOBELL FIX AND CRISTINA WAS AMAZING HER SMILE HER CUSTOMER SERVICE IS OUTSTANDING CRISTINA YOUR AWESOME IM A HAPPY CUSTOMER I WILL CONTINUE TO COME EVERY DAY“
“The employees were a gas. I haven't had such a good time ordering fast food in my life. The food was standard for Taco Bell. The soda machine was under repair when I visited. But I would come again simply based on the customer service.“
“Taco Bell is one of my favorite Mexican restaurants, my family and I have been driving for a while and we’re very hungry and we’re happily there was a Taco Bell here, my mom and I each got some nachos, my brother got quesadilla and my dad got chicken tacos.“
“Goated workers there. I wanted to screw around and buy a burrito with every single item on it and they worked with me perfectly and made that burrito to perfection. The crew handled it with care and gave me such a positive experience last night. Truly shows how goated tacobell is.“
“Great food, but the problem is have with this location is that they force you to use self-service computers. Is this a way to get rid of jobs since their wages are so high? Yes, I do not agree with them making 21.00 a hour. But, using computers is going to put more people out of jobs. Less jobs more homeless.“
“Let me tell you, I've been going to Taco Bell for years now since they're one of the only fast food spots to offer vegetarian options or vegetarian substitutions. The food and experience have always been subpar so I know to lower my expectations.
However, today, the food was ridiculously delicious, I could not believe it. Whoever was working today (7/24/24) between the hours of 10pm-11pm, kudos to you and your team. Every single item was made correctly and with quality ingredients and the flavor was what I always knew Taco Bell was capable of. I know this is due to the employees who took their time to make the order PERFECT ? THANK YOU!
Special shout out to the star of the show: the Cheesy Street Chalupa (I had the meat substituted with potatoes), it was insanely good and I hope it's here to stay.“
“This Taco Bell location has the best atmosphere and staff! They are so friendly and welcoming!!! Shane, Ariana, Ash, Rocko, Marcos, and Nicolas and Aliyah give the best service and hospitality. Please give them a raise! I’m a loyal Taco Bell customer but Taco Bell Inc. please lessen the cheese on your menu. Otherwise, this location is amazing!“
“SHOUT OUT TO THE GUY WITH THE GLASSES THAT WORKS AT 5AM IN THE DRIVE THRU I THINK HIS NAME IS CHRISTOPHER! HE'S AWESOME GREAT CUSTOMER SERVICE HE ALWAYS HAS MY ORDER PERFECTLY ON POINT... THANK YOU CHRISTOPHER FOR A GREAT SERVICE TACO BELL APPREACIATE YOUR GOOD WORKERS PLEASE!!!!“
“I was impressed when i decided to stop at this taco bell to eat the service was amazing very friendly and the food was amazing the girl that took my order saved me some money by telling me about a offer thar they had that would make it cheaper when I'm around that area I try and stop there I would definitely recommend coming here very clean place as well lobby and bathrooms were spotless I give it a 10 out of 10“
“I have been to this taco bell in the past. We came today because we were around the area. I have a good tolerance for their food,😝 as I hear some don't💩 🥸lol.
The service is good.
The only thing we weren't happy about today, is that they forgot some food in our order! We had 2 different box orders including other meals & they put it all in a bag, It becomes messy from moving food around! & you don't know what you're fully missing until you get home because everythingis all together! 😤
If they aren't going to use a box, they should put what an individual box contains in it's own bag! It would Make it easier! Especially when it's a large order!
I'm not happy about them forgetting some of our food! Then they were working on the icy machine so we weren't able to get the icy drinks!“
“Hate using machine to order,then didn't work,wasted lots of time trying to order..then wasn't right, cold 😫nasty when requested fix or refund..refused to either..now I'll show their true colors, attitude to the public..it was a very large order too,shame on you👹!“
“This place is outstanding I was going through it on a hot day and really struggling with cash and one of the workers there a gentleman he seen me and can clearly see I was stressing and struggling and there was some food that somebody ordered that they didn't pick up and he kindly offered me the food and made me cry because I really could use it right then..... And because I was struggling so thank you whoever you are if you read this!“
“Always peaceful to eat inside, not too packed during lunch time while dining. Clean and quick to get order during lunch. While ordering through the drive thru, always friendly. While ordering through the app and picking up through the drive thru, very quick and friendly service.“
“I come here almost every day on my lunch break. I work at the UPS right next door. I can’t express enough how appreciative I am of the staff here. They’re super quick and today I was resting at their booth I didn’t have money to order and they came out and offered me free food. I probably should’ve accepted it I just was caught off guard and not used to accepting things from people, but damn that gesture alone was so thoughtful and it really brightened my day. You guys are awesome and I can’t thank you enough 🙏🏻“
“It's oildale but don't let that scare you. Friendly service but go ahead and order on the kiosk. It seams better and the workers can get other orders out faster. Drive thru is fast to
Parking: I suggest locking car anywhere in Oildale.“
“I dont always leave reviews,
But this taco bell stood out to us!
We went to this taco bell between 310 and 320 pm on 09/08 24 and the young man at the window was exceptionally polite and proffessional!
He also handed us the freshest bag of food that we literally have ever gotten from a taco bell.
I just wish every taco bell coukd follow these standarsds!
The shells were so crunchy ann it was all so fresh and good.
Unfortunately we live far from this taco bell.
The young man at the window is one of the most kindest and polite person that we have dealt with at a drive thru.
Thank you to him!
I wish that i woukd have took his name!“
“We ordered on our apps and went to pick up food and had to wait over 20 minutes for our food. Mine was actually ready but they had put it by the drive thru even though they knew we were waiting inside. They said they were busy but the fact is that you have to go through the drive-thru to get priority.“
“Christian at Taco Bell didn’t just serve food, he served a moment of peace in this chaotic world. His customer service is shockingly competent, and for that, I’ll begrudgingly admit I left happier than I arrived. Keep it up, Christian, and maybe someday the world will make sense.“
“Amazing staff, they are always kind and quick with orders. The food always comes out great, and is very good quality food. I would highly recommend stopping by if you want great service that is quick and good! I really appreciate the employees and taco bell for a great experience!“
“Great customer service and great environment place to eat at inside of the Taco bell. The price are great for amount of food you get. They have fast paste when receiving your order. I would recommend this location to friends and family, other people as well. I been ordering and eatting at this location for over 10 years.“