El Pollo Loco

$ • Mexican, Fast Food

41383 Big Bear Blvd, Big Bear Lake
(909) 866-1019


Take-Out/Delivery Options


Reviews for El Pollo Loco

Some days the chickens taste juicy and nicely cooked and other days the chicken tastes dry and old. I'm not sure if my food was refrigerated and microwaved. Every time I order large family meals, I ask for extra guacamole sauce and half the time I'm getting like 3 sauces or large chicken meal. Are the employees doing this on purpose or what? I thought i was clear on extra guacamole sauce and tortillas I'll pay extra but give me extra dang.

Sadly this place has lost its touch. We used to love coming here but last few times we've gone we have experienced either rude customer service, missing items from our order, one time we went there was sewage water coming up from the man hole in front of the drive through window. It was torcher sitting there waiting fir our food. Which we ended losing our appetite and not even eating. sometimes they say their closed when really their drive through is supposed to be open till 8...read full review

Their new Beef tacos were absolutely terrible. The beef was stringy and the tortilla it was wrapped in was burnt to a crisp. A chicken place should stick with chicken and take these things off their menu.Could just be this location, but very disappointed. Would have returned them, but we went drive through.

More Reviews(134)


Monday 10:30AM - 8:30PM
Tuesday 10:30AM - 8:30PM
Wednesday 10:30AM - 8:30PM
Thursday 10:30AM - 8:30PM
Friday 10:30AM - 9:30PM
Saturday 10:30AM - 9:30PM
Sunday 10:30AM - 8:30PM