The place looked cool and the service was fine.The prices were a little high; I ordered 3 chicken rolled tacos with everything. And they sucked. I don't know how else to say it.
Atmosphere: 2
Food: 1
Service: 2
Arnulfo Duran
Terrible service. The ladies in front taking your order have no customer service whatsoever.
Atmosphere: 4
Food: 2
Service: 1
Dan Weaver
Love this restaurant!I usually order the machaca plate in the mornings and can say it is absolutely delicious every time. Prices are very reasonable and the staff are all very friendly. The dining area is always clean with plenty of salsa and carrots at your fingertips.
Atmosphere: 5
Food: 5
Service: 5
Jules Recabar
Rudest people I've ever talked to. Don know anything about customer service. Do not ho to their locations. Horrible place!!!
Damon
Their chorizo and egg burrito is delicious. Would be even better if their habanera salsa really was very hot instead of mild.
franchesca
Big servings, food was delicious, service was fast. By the time I filled my drink, my order was ready.
Atmosphere: 4
Food: 4
Service: 5
Zurdo Espi
I love the food but I cannot stand to see the cooks eating while making people’s food ! It happens every time I go there ! Nobody wants there food prepped by cooks with dirty hands? ! Very unsanitary!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Carne Asada Fries
rhiannon hietala
Do not order from their online website as it will send your food to the wrong location. We ordered food for a certain location but it ended up at this exact store, which is not the stores fault. Following the instructions from the Burros and Fries website, we called the store to ask if they could switch the order to our intended location, they said no. So then we asked for a refund (again per the instructions on their own website) and we were told no. Then we asked to speak with a supervisor and the employee decided to hang up on us. Honestly the terrible customer service and unwillingness to help was more upsetting than the order being messed up.
Service: 1
Vinny M
Asked for fries well done in my California burrito. When I began to eat my burrito out in the parking lot 2 minutes after getting it, the fries were limp, pale, and soggy, and were were barely even warm, indicating that they weren't freshly-fried, let alone well-done.Kind of ironic that the word "fries" is in the business name, and yet they give me soggy fries like this in my burrito. There's absolutely no excuse for that beyond pure laziness.It's such a simple request too, but it's what makes or breaks a place for me. Glad I spent only $11 to learn not to come back here ever again.
Atmosphere: 3
Food: 1
Service: 4
Adrian Madrigal
I live in IB, NC local at heart, and I'll tell the tacos out in IB suck. Burros and Fries is definitely a great escape from the wanna-bes. Great taste, texture, and presentation. I love what Burros and Fries is doing here. Highly recommend, folks. Munchos Gracia for the awesome food!
If the cook Junito is making your grub then it's top notch. On presentation alone I give 6 out of 5 stars. This cook knows that you eat with your eyes first. To Junito, you got the potential to be a chingon chef.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada Fries
Juan Vazquez
Great food and great
Atmosphere: 5
Food: 5
Service: 5
Ranishkia A
The food was subpar. I ordered a bacon and steak breakfast burrito with chipotle sauce. There was too much sauce, so the burrito became soupy. We also ordered a birria quesadilla and surf and turf burrito. The birria was very tasty. The surf and turf was bland but had more shrimp than expected.
Ryan Smith
I've been coming here irregularly for almost a decade. The food is always good. Today I ordered the steak and bacon breakfast burrito and it was ready before I finished getting my salsa. The salsa bar was clean and they had to go packaging available, unlike a previous comment stated. $10 for a double meat breakfast burrito that I can barely finish is top tier. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Mariela C.
Lupita in the front counter always has the best attitude and is very caring! She makes the whole experience a great one with her big smile!
The place looked cool and the service was fine.The prices were a little high; I ordered 3 chicken rolled tacos with everything. And they sucked. I don't know how else to say it.
Atmosphere: 2
Food: 1
Service: 2
Terrible service. The ladies in front taking your order have no customer service whatsoever.
Atmosphere: 4
Food: 2
Service: 1
Love this restaurant!I usually order the machaca plate in the mornings and can say it is absolutely delicious every time. Prices are very reasonable and the staff are all very friendly. The dining area is always clean with plenty of salsa and carrots at your fingertips.
Atmosphere: 5
Food: 5
Service: 5
Rudest people I've ever talked to. Don know anything about customer service. Do not ho to their locations. Horrible place!!!
Their chorizo and egg burrito is delicious. Would be even better if their habanera salsa really was very hot instead of mild.
Big servings, food was delicious, service was fast. By the time I filled my drink, my order was ready.
Atmosphere: 4
Food: 4
Service: 5
I love the food but I cannot stand to see the cooks eating while making people’s food ! It happens every time I go there ! Nobody wants there food prepped by cooks with dirty hands? ! Very unsanitary!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Carne Asada Fries
Do not order from their online website as it will send your food to the wrong location. We ordered food for a certain location but it ended up at this exact store, which is not the stores fault. Following the instructions from the Burros and Fries website, we called the store to ask if they could switch the order to our intended location, they said no. So then we asked for a refund (again per the instructions on their own website) and we were told no. Then we asked to speak with a supervisor and the employee decided to hang up on us. Honestly the terrible customer service and unwillingness to help was more upsetting than the order being messed up.
Service: 1
Asked for fries well done in my California burrito. When I began to eat my burrito out in the parking lot 2 minutes after getting it, the fries were limp, pale, and soggy, and were were barely even warm, indicating that they weren't freshly-fried, let alone well-done.Kind of ironic that the word "fries" is in the business name, and yet they give me soggy fries like this in my burrito. There's absolutely no excuse for that beyond pure laziness.It's such a simple request too, but it's what makes or breaks a place for me. Glad I spent only $11 to learn not to come back here ever again.
Atmosphere: 3
Food: 1
Service: 4
I live in IB, NC local at heart, and I'll tell the tacos out in IB suck. Burros and Fries is definitely a great escape from the wanna-bes. Great taste, texture, and presentation. I love what Burros and Fries is doing here. Highly recommend, folks. Munchos Gracia for the awesome food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Carne Asada Fries
Restaurantji Recommends
If the cook Junito is making your grub then it's top notch. On presentation alone I give 6 out of 5 stars. This cook knows that you eat with your eyes first. To Junito, you got the potential to be a chingon chef.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carne Asada Fries
Great food and great
Atmosphere: 5
Food: 5
Service: 5
The food was subpar. I ordered a bacon and steak breakfast burrito with chipotle sauce. There was too much sauce, so the burrito became soupy. We also ordered a birria quesadilla and surf and turf burrito. The birria was very tasty. The surf and turf was bland but had more shrimp than expected.
I've been coming here irregularly for almost a decade. The food is always good. Today I ordered the steak and bacon breakfast burrito and it was ready before I finished getting my salsa. The salsa bar was clean and they had to go packaging available, unlike a previous comment stated. $10 for a double meat breakfast burrito that I can barely finish is top tier. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Lupita in the front counter always has the best attitude and is very caring! She makes the whole experience a great one with her big smile!