El Pollo Loco

9341 Firestone Blvd, Downey
(562) 862-3139

Recent Reviews

Odilia Romero

Lack of giving solutions.

Atmosphere: 3

Food: 4

Service: 1

nidia tineo

I Absolutely LOVE this location, the staff is always pleasant AND smiling, the place is always clean, the food is ALWAYS Fresh ... Simply the BEST el pollo loco I’ve ever visited (& I visit a lot). The most caring and sincere staff they are always the sweetest of people-I eat here daily). The food is quality and the prices are fair. The restaurant is always super clean. Thank you for being such a great place to visit. The BEST!!!!

Atmosphere: 5

Food: 5

Service: 5

Stacey Guardado

The Staff here are very friendly, the manager welcomes you as you come in and thanks you as you leave. The food is fresh off the grill and very tasty. I had a two piece combo and the chicken was super juicy. The Restaurant is super clean including the restrooms. Keep up the great work guys will see y'all soon!

Atmosphere: 5

Food: 5

Service: 5

Cynthia M.

Second time I come and they say they ran out of chicken. How can they run out of chicken twice? Also, this place is a hit and miss. Either the chicken is too dry/burned or not cooked all the way. I only gave it two stars because the staff is nice for fhe most part.

Nora Cecilia Parrales

One of the Pollo Loco places that I like because the chicken tastes very good?

Serote HijoePuta

Absolutely best customer service, friendly fast service!! phenomenal!

Atmosphere: 5

Food: 5

Service: 5

Camilo L.

Today I' going's to the location , and I has bad experience with cooking. His name is Gorge the actitud is no professional he make bad acción ,he tell me bad words, if no believe asking Eric he is the supervisor. He tell me oready spoken with he , I'm don't recommend the pollo loco .

José regalado

I ordered two chicken tostada salts and one of them I ordered with a double portion of chicken, but the entire order was a

Atmosphere: 3

Food: 2

Service: 3

Marlon Orozco

The manager was great and had a up beat attitude. They really went bove and beyond with the service!

Service: 5

Lucy Rodrigez

I have always loved Pollo Loco, but especially lately with the healthy salads. They are delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Avocado Salad

Elena Ortiz

I always choose this spot for its tasty grilled chicken and flavorful sides. The service is fast, and the staff is friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Avocado Salad

Danial Sandoval

You better off going to your local street vendor cause this location is awful everything is dry and tasteless pls pls skip this pollo loco.Parking: God awful.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Tortillas, Double Chicken Avocado Salad

John Gotti

It is a very good place to go to the manager n the workers there are excellent n do their jobs very very well I really recommend it here shout out to Rogers he is a real oneParking: Very well organized parking structureKid-friendliness: YesWheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Churros, Creamy Cilantro Dressing, Pico De Gallo, 2pc Cole N Mash, Bowl Combo Double Chicken Rice Beans Cheese Cabbage Chips House Salsa, Chicken Taco Al Carbon, Chips, Avocado, Nothing Like the Picture, Chicken Salad, Guacamole, Tortillas, Soup, Chicken Tostada Salad, Burrito, Chicken Avocado, Tostada Más, Mini Pollo Bowl, Tostada Mal Hecha, Double Chicken Avocado Salad

Ladie Lime Verde

I live near by and EVERY SINGLE TIME I GO TO THIS EL POLLO LOCO THEY FIND A WAY TO MESS UP MY ORDER. Either the chickens under cooked or over cooked. Or they don't put my sid orders in the bag. Tonight I ordered the chicken tortilla soup and a tostada, the tostada tasted stale and the Tortilla soup didn't come with tortillas or the cheese or the Cilantro.... this is a horrible location.

Food: 2

Service: 1

Sam W.

The staff here was so friendly. I came in with a last minute catering order for two 48 pice meals. They were able to fill the order in 20 min. Wow!!! The food was delicious. Thank you so much for helping me out in a bind. They offered me chips and salsa, drink while I waited.

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