The manager was rude and did not like it when I ask about my order. She proceeded to yell at me that I needed to be patient. I saw a bag on the counter with the name of the order I was picking up and she got more rude and kicked me out of the restaurant.
Atmosphere: 1
Food: 2
Service: 1
Timothy M M Stricker
Tried to buy something for two dollars so I could use the bathroom and was told no and that I had to be a paying customer made me wait outside for 25 minutes for my DoorDash driver to pick me up so we could continue to make deliveries yes I was in the middle of making a food delivery for the business eventually I got picked up and I went to a different store to use the bathroom. They are very prejudiced there and I am calling the corporate office on Monday and having something done about the two people.Also, they charge more for your kids to eat because you’re paying more for less nuggets for the children’s menu. They’re stealing from your children and you look at the menu.
Atmosphere: 1
Food: 3
Service: 1
I AM ABUNDANCE
They made my food exactly how you would expect it from the pictures. Full and well made. Had to ask for my order to be doubled! Windows cashier didn't seem friendly.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Jumbo Jack
James Ketchum
Always what you expect.
Atmosphere: 3
Food: 3
Service: 4
Ginger breshears
The people are friendly . Very delicious chocolate shake
Atmosphere: 5
Food: 5
Service: 5
Some Guy
Worst service I ever experienced, the manager needs to take some classes on how customer service works and the employees don't care everything is subpar, I get you work in fast food but have some pride in your work.
Atmosphere: 1
Food: 1
Service: 1
Caleb Reed
Went the other might and the guy at the window had organized our food bags together where each of our meals and e trash were together for us.
Thes guys have the worst customer service and the manager refused to help me when I had a complaint about my experience these guys are terrible and I definitely won’t be returning here ever
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Two Tacos
mark bulgara
Fast food spot in a terrible location. Lots of
Atmosphere: 1
Food: 3
Service: 2
Vicky
I have loved Jack in the Boxs food since I was a kid and they have never disappointed. However... yesterday, I ordered my two tacos and lo and behold if they weren't frigging cold! This was a first and I hoped a fluke. However...Last time I was there, I went inside to get something to eat but needed to use the restroom first, The manager (Owner?) told me the restrooms were both broken, the water pipes were broken. He was just rude about it so I left. Hangry.
Recommended dishes: French Fries, Ultimate Cheeseburger, Two Tacos
Lovely Girl
Tap to pay works inside , did not work at
Atmosphere: 5
Food: 5
Service: 5
Devon DeMontigny
Homeless outside everyday. Can't go inside at night. It is open 24
Atmosphere: 2
Food: 2
Service: 3
Kat TA
Worst service I have ever had. I ordered food for delivery on Sunday morning that was supposed to arrive between 2:45am-3:15am. I waited until 3:15am to call me driver on the status of my order because the tracking said it had been 15 minutes away for 30 minutes. The driver said he was having car trouble and would be another 20 minutes. I then proceeded to wait another hour for food that never came. Eventually I fell asleep around 5am tracking the food that was still supposedly 15 minutes away. Later that day when I woke up around 2pm I called the Jack in the Box to request a refund. The man who picked up the phone spoke very little English and seemed to not care about his job. I asked to speak to the manager and he replied saying the manager wasn't there and to call back in 2 hours. 2 hours later I called again and he said to call back in 45 minutes. I proceeded to play this game of calling back with him telling me to call back later for the next 4 hours. Eventually I gave up and submitted a refund request on the website too. Today I called again asking to speak to the manager because I have not gotten any word on my refund and once again had to deal with the same man telling me to call back in 2 hours because the manager wasn't there. I asked to speak to someone else who worked there and he hung up on me. I'm never going to this location again, and I am still waiting on my refund. Based on the other reviews on this guy, he should be fired. As someone who works in customer service, I am appalled by his behavior.
Atmosphere: 1
Service: 1
DOUG HOLLANDER
I have been here twice. Once the chicken was way overcooked and the other time I got the complete wrong order except the drink but it was not worth driving back. The only reason I am giving 2 stars is that they were pleasant and fast. I would rather wait an extra 30 second and get the right order prepared correctly though.
The manager was rude and did not like it when I ask about my order. She proceeded to yell at me that I needed to be patient. I saw a bag on the counter with the name of the order I was picking up and she got more rude and kicked me out of the restaurant.
Atmosphere: 1
Food: 2
Service: 1
Tried to buy something for two dollars so I could use the bathroom and was told no and that I had to be a paying customer made me wait outside for 25 minutes for my DoorDash driver to pick me up so we could continue to make deliveries yes I was in the middle of making a food delivery for the business eventually I got picked up and I went to a different store to use the bathroom. They are very prejudiced there and I am calling the corporate office on Monday and having something done about the two people.Also, they charge more for your kids to eat because you’re paying more for less nuggets for the children’s menu. They’re stealing from your children and you look at the menu.
Atmosphere: 1
Food: 3
Service: 1
They made my food exactly how you would expect it from the pictures. Full and well made. Had to ask for my order to be doubled! Windows cashier didn't seem friendly.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Jumbo Jack
Always what you expect.
Atmosphere: 3
Food: 3
Service: 4
The people are friendly . Very delicious chocolate shake
Atmosphere: 5
Food: 5
Service: 5
Worst service I ever experienced, the manager needs to take some classes on how customer service works and the employees don't care everything is subpar, I get you work in fast food but have some pride in your work.
Atmosphere: 1
Food: 1
Service: 1
Went the other might and the guy at the window had organized our food bags together where each of our meals and e trash were together for us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger, Sourdough Jack, Onion Rings, Egg Rolls, Hash, Ultimate Cheeseburger, Supreme Croissant, Bacon Ultimate Cheeseburger, Jumbo Jack, Two Tacos, Homestyle Ranch Chicken Club, Chicken Sandwich
Thes guys have the worst customer service and the manager refused to help me when I had a complaint about my experience these guys are terrible and I definitely won’t be returning here ever
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Two Tacos
Fast food spot in a terrible location. Lots of
Atmosphere: 1
Food: 3
Service: 2
I have loved Jack in the Boxs food since I was a kid and they have never disappointed. However... yesterday, I ordered my two tacos and lo and behold if they weren't frigging cold! This was a first and I hoped a fluke. However...Last time I was there, I went inside to get something to eat but needed to use the restroom first, The manager (Owner?) told me the restrooms were both broken, the water pipes were broken. He was just rude about it so I left. Hangry.
Recommended dishes: Two Tacos
Restaurantji Recommends
Fast service and good food, really no complaints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Ultimate Cheeseburger, Two Tacos
Tap to pay works inside , did not work at
Atmosphere: 5
Food: 5
Service: 5
Homeless outside everyday. Can't go inside at night. It is open 24
Atmosphere: 2
Food: 2
Service: 3
Worst service I have ever had. I ordered food for delivery on Sunday morning that was supposed to arrive between 2:45am-3:15am. I waited until 3:15am to call me driver on the status of my order because the tracking said it had been 15 minutes away for 30 minutes. The driver said he was having car trouble and would be another 20 minutes. I then proceeded to wait another hour for food that never came. Eventually I fell asleep around 5am tracking the food that was still supposedly 15 minutes away. Later that day when I woke up around 2pm I called the Jack in the Box to request a refund. The man who picked up the phone spoke very little English and seemed to not care about his job. I asked to speak to the manager and he replied saying the manager wasn't there and to call back in 2 hours. 2 hours later I called again and he said to call back in 45 minutes. I proceeded to play this game of calling back with him telling me to call back later for the next 4 hours. Eventually I gave up and submitted a refund request on the website too. Today I called again asking to speak to the manager because I have not gotten any word on my refund and once again had to deal with the same man telling me to call back in 2 hours because the manager wasn't there. I asked to speak to someone else who worked there and he hung up on me. I'm never going to this location again, and I am still waiting on my refund. Based on the other reviews on this guy, he should be fired. As someone who works in customer service, I am appalled by his behavior.
Atmosphere: 1
Service: 1
I have been here twice. Once the chicken was way overcooked and the other time I got the complete wrong order except the drink but it was not worth driving back. The only reason I am giving 2 stars is that they were pleasant and fast. I would rather wait an extra 30 second and get the right order prepared correctly though.
Atmosphere: 2
Food: 2
Service: 2