El Pollo Loco

16785 Sierra Lakes Pkwy, Fontana
(909) 355-9355

Recent Reviews

Juanita Montano

Had a wonderful first time experience at this location. Friendly employees. Great food. Will visit this place again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Avocado, Nachos, Chips, Grande Avocado Chicken Bowl, Double Chicken Tostada Salad

Marisol Gomez

Awesome place! fast service and the best team! very friendly staff with patience. Recommend 100%!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

Graciela Salvatierra

Drive thru was very fast and exellent service would come back to this

Atmosphere: 5

Food: 5

Service: 5

Adriana G.

Great customer service, chicken was very delicious juicy and crispy. Definitely coming back !!!!!!!!

Jennifer S.

When I first moved to this area, I used to think this location was terrible and avoided it at every opportunity. However, I recently came back to give them another chance and noted such a huge change. I have been coming here at least 1-2/ week since. I don't know if there was a recent change in management but something definitely happened. It's night and day! The food has since been always fresh and they always get my order right. I did take away a star only cause it seems like they always struggle with giving extra salsa when asked. Overall, a huge change and I will keep coming back if they keep it up!

Anna R.

The food is really good and fresh . The service is always amazing and so fast. I also really love the ambiance here :) they have the best chicken

Maria M.

Esta tienda es ka mejor de toda el área en Rialto tienen un excelente ser vicio y un staf I'm presionarte Yo voy cada otro día

Yazzy R.

Thank you for working yesterday on Xmas Eve and serving everyone who was there late.

Food: 4

Service: 5

Dario Veronica

I'm from el paso. There's none of these. So i enjoy everytime I get to eat at one.

Atmosphere: 5

Food: 5

Service: 5

Hilary K.

Horrible location . First off, people go through the drive thru to get their food there, not in the parking lot . I CANT STAND when food places make you pull to the front and wait. No I didn't order a big order. This is very annoying because when they forget something ,like they did for me ,you have to get out of the car to get it. I did not have this luxury as I had two children in the car. They give you your food and walk away. They don't wait for you to check it. So not only did they get the order wrong they forgot an item which I paid for. I couldn't go into the restaurant so I just had to leave . Wasn't going to sit back in the drive thru again either. Also, food was sooo stale like it had been sitting there for hours ! Disgusting and hands down the worst location I have ever been to.

Theresa Garcia

Theresa had very great customer service. She recommended we try the carnitas tacos and they were awesome definitely gonna try the wet burrito next

Service: 5

Jackie Lee

I got 8 pcs meal. Thighs n legs. Thighs were ok but legs were dried, i guess not busy, so sitting there for quite time..

Atmosphere: 4

Food: 3

Service: 4

frederick meza

I love the company product. And from time to time, I arrive at this location, and it's just all around marginal .I know I get there after lunch rush , but the tables could be cleaner, and with the holidays here, I'd like to be greeted entering...

Atmosphere: 3

Food: 3

Service: 3

Raul “Raw”

El Pollo Loco never disappoints me for lunch. Great food, fresh and filling enough to keep me going the rest of the day without feeling sluggish. This place was clean, service was quick and good.

Atmosphere: 5

Food: 5

Service: 5

Chris Little

Always consistent. The double chicken avocado salad is always satisfying as well as healthy. The chicken tinga burrito is always great.

Atmosphere: 3

Food: 5

Service: 4

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