El Pollo Loco

14300 Prairie Ave, Hawthorne
(310) 644-1956

Recent Reviews

Gerry Sanchez

Terrible customer service!! Ordered a chipotle chicken avocado burrito meal, they forgot to add the chipotle sauce! Burrito tortilla was raw too. You forgive for $20 an hour, the employees will get there “S” together! DO NOT COME TO THIS PLACE!

Atmosphere: 1

Food: 2

Service: 1

Justino Barajas

Excellent place to eat,Awesome restaurant good food

Atmosphere: 4

Food: 4

Service: 4

Carls Cast

The service was ok, with friendly and attentive staff who made sure our every need was met. The atmosphere was cozy and inviting.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad

Sarai Martinez

Did get to eat because the system was

Atmosphere: 3

Food: 1

Service: 4

Lucerito Rios

Chiken was very cold like if it would have come out of the fridge. We order 3 chiken avocado salads and usually the chicken is warm but it was very cold.

Food: 1

Buff Patterson

How do give no stars! 4 Ozempic Anorexic Wings for $9. The original owners should be embarrassed of the quality and preparation of the food they are serving. I've been to a lot of them in southern California and they all suck. Overcooked! Small cold wings. No quality control. CLOSE ALL LOCATIONS!

Atmosphere: 1

Food: 1

Service: 1

Rick Mullins

Small pieces of chicken. Very overpriced for the portions. I don't know where they buy chickens from but the 4 wings I bought for almost $9.00 were only as big as my thumb. And the service is sloppy.

Kiran S

If I can afford every twice a week to eat from there, will be my happiest day on planet.wed.and sat.?

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: 12 Taco Complete Family Combo, Black Beans, Avocado Salad, Avocado, Double Chicken Tostada Salad

leonakalife

the most incompetent and lazy people work in this restaurant. Don't even have the decency to apologize for wasting my time. Tell you the restaurant will be open in 5 minutes take 30 minutes instead. When you go to the drive thru to ask are they going to open they say they are closed. Then while you are waiting in the drive thru on foot why they told me they will be open in 5 minutes when they are closed. They don't even open the window and apologize for wasting my time.

Atmosphere: 1

Food: 1

Service: 1

Aleksei

Not the whole order was delivered. That's why my black friend starved to death. Now I don't have a friend because of your mistake.:(((

Atmosphere: 3

Food: 5

Service: 1

Lorena S.

Great customer service, food and cleanliness of restaurant. Food was warm and tasted great

mikhail nash

Missing one chicken avocado burrito, carelessness from

Food: 1

Service: 1

Eduardo Cervantes

Good service and great food and most important good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl

Frank Perez

Great team in the restaurant cashier was so attentive and polite and food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: El Pollo Loco Chicken Tostada

omar lopez

Food is not all that here. I would recommend the one by sepulveda and mariposa next to in and

Atmosphere: 3

Food: 2

Service: 3

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