El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
14300 Prairie Ave, Hawthorne
(310) 644-1956
Take-Out/Delivery Options
Customers' Favorites
El Pollo Loco Reviews
I ordered in drive thru a classic chicken burrito combo, when I got home and started eat my burrito I noticed there was no chicken in it at all. They gave me a BRC burrito. I was just so disappointed because I come to this location a lot and never had any problems. I really would like a free replacement meal or my money back.
Despite its bustling location, this place delivers exceptional quality and service. Surprisingly, the food here is top-notch, and the customer service matches it. Even during peak times with long lines, the wait is surprisingly short, and your meal always arrives hot and fresh.
Ratings
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 10:30PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10:30PM |
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Visit this location and Gael was so nice even when they were crazy busy. His customer service is always on point. The food was excellent and well served. The ambiance was clean and welcoming. They do deserve a raise because I do see how stress and overwhelmed they are. But Gael is always the best.