Today on April 14th 2024 we received horrible customer service . We have been here before but we have never experienced anything like Today. My husband and I ordered 2 coffees and Tricia our server took our order. She was busy with many customers after us. She forgot about our order so we went to ask about our coffees 15 minutes later. Customers who ordered after us received their food and drinks, Tricia admits that she forgot about our drinks so we asked for a refund. She cussed us out and instead of returning the money to our debit card, she threw our money on the counter and continued to cuss us out for asking for a refund. I understand she was busy and stressed out, but you shouldn't take it out on the paying customers. I have never received such horrible service! Wow! Now we don't feel comfortable returning. This is such a shame and disappointment for the Imperial Beach Tin Fish Restaurant.
Atmosphere: 1
Food: 1
Service: 1
Paul Snay
The cod fish and cocktail sauce is sooooo good i ordered seconds even though I was full! Your stomach cannot refuse fresh and hot fish.
Atmosphere: 5
Food: 5
Service: 4
Josey Hirchert
Hubs and I are visiting from Wyoming on our honeymoon. We came to the Tin Fish on our first and last night in San Diego. I would have left 5 stars but both times that we visited they were out of the lobster Mac n cheese. However, the clam chowder in the bread bowl was absolutely amazing both times I had it. My husband had a cheese burger with the crinkle fries and again, both times, fantastic! It's a small but man do they make some darn good food!Thank you for making a part of our vacation memorable ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Clam, Burger, Clam Chowder Bowl, Lobster Mac and Cheese, Fries
Izah O'Gorman
Amazing fish and chips! The fish was so tender and the batter was a nice thin layer. The best I've had!
Atmosphere: 5
Food: 5
Service: 5
Aidan Merrell
When I looked up this place prior to visiting, there was a note that said hours may be incorrect. That was very true when we went the first time, we showed up within the posted hours, but the staff was already closing up shop. We went earlier a different day, and once there the staff was semi-in attentive and semi unfriendly. It almost felt as if we were inconveniencing them by ordering our food.Service aside, the food itself was pretty good, but the view was spectacular. We went right at sunset, and nothing better on this trip.Overall, I would go again, for the simple convenience of where it is, and for the views it offers of the ocean and the sunset.Vegetarian options: Most of the menu is fried fishDietary restrictions: Most of the menu is fried fishParking: Parking is hard to find due to limited availability and price, plus the fact that you have to walk over a mile to get to the restaurant itself as it’s on the pierKid-friendliness: Plenty of menu choices that may appeal to childrenWheelchair accessibility: Electric wheelchair is recommended. As mentioned previously, this place is a mile out over the ocean over wooden planks with a slight incline the whole way
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: Fish & Chips, Calamari, Clam Chowder Bowl, Lobster Mac and Cheese, Fries, Shrimp Platter, Kaboom Shrimp Taco
Ceci
Gave four stars due to there is no sign pointing in the direction of the restaurant. Navigation just says, arrived and out of the mini restaurants located in the same area. You have to figure out where this particular restaurant is located. Restaurant is located at the end of a fishing pier as you walk down people are catching and cleaning fish.Owner was very nice and attentive, food was really good, and is cooked to order. Plenty of outdoor seating on the pier limited inside seating.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tin Fish Lobster Roll with Fries, Fries
Paty Uribe
Nice to have a beer, enjoy the incredible view of the bay, spectacular. Visit it as a couple, alone, as a family, simply
Service: 5
AJ Lopez
Fish that day was not that good fries were great fish needs to be a bit improved aside from that it was good.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fish & Chips
Hameen music
Absolutely awesome San Diegos finest ? ? Trish is amazing everyone is awesome great place ? ?
Good fish and chips. Nice thin batter. One very friendly lady was running the whole thing. Taking orders ,cooking and letting you know when food was ready. Beautiful views.
Atmosphere: 5
Food: 4
Service: 5
Jimmy Bamis
Friendly customer service. Fish and shrimp were fresh as can be.
Atmosphere: 5
Food: 5
Service: 5
Edward Fertig
We visited the Tin Fish at the end of the Imperial Beach Pier. Great beer selection Great food s. Amazing atmosphere!
Today on April 14th 2024 we received horrible customer service . We have been here before but we have never experienced anything like Today. My husband and I ordered 2 coffees and Tricia our server took our order. She was busy with many customers after us. She forgot about our order so we went to ask about our coffees 15 minutes later. Customers who ordered after us received their food and drinks, Tricia admits that she forgot about our drinks so we asked for a refund. She cussed us out and instead of returning the money to our debit card, she threw our money on the counter and continued to cuss us out for asking for a refund. I understand she was busy and stressed out, but you shouldn't take it out on the paying customers. I have never received such horrible service! Wow! Now we don't feel comfortable returning. This is such a shame and disappointment for the Imperial Beach Tin Fish Restaurant.
Atmosphere: 1
Food: 1
Service: 1
The cod fish and cocktail sauce is sooooo good i ordered seconds even though I was full! Your stomach cannot refuse fresh and hot fish.
Atmosphere: 5
Food: 5
Service: 4
Hubs and I are visiting from Wyoming on our honeymoon. We came to the Tin Fish on our first and last night in San Diego. I would have left 5 stars but both times that we visited they were out of the lobster Mac n cheese. However, the clam chowder in the bread bowl was absolutely amazing both times I had it. My husband had a cheese burger with the crinkle fries and again, both times, fantastic! It's a small but man do they make some darn good food!Thank you for making a part of our vacation memorable ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Clam, Burger, Clam Chowder Bowl, Lobster Mac and Cheese, Fries
Amazing fish and chips! The fish was so tender and the batter was a nice thin layer. The best I've had!
Atmosphere: 5
Food: 5
Service: 5
When I looked up this place prior to visiting, there was a note that said hours may be incorrect. That was very true when we went the first time, we showed up within the posted hours, but the staff was already closing up shop. We went earlier a different day, and once there the staff was semi-in attentive and semi unfriendly. It almost felt as if we were inconveniencing them by ordering our food.Service aside, the food itself was pretty good, but the view was spectacular. We went right at sunset, and nothing better on this trip.Overall, I would go again, for the simple convenience of where it is, and for the views it offers of the ocean and the sunset.Vegetarian options: Most of the menu is fried fishDietary restrictions: Most of the menu is fried fishParking: Parking is hard to find due to limited availability and price, plus the fact that you have to walk over a mile to get to the restaurant itself as it’s on the pierKid-friendliness: Plenty of menu choices that may appeal to childrenWheelchair accessibility: Electric wheelchair is recommended. As mentioned previously, this place is a mile out over the ocean over wooden planks with a slight incline the whole way
Atmosphere: 5
Food: 3
Service: 2
Recommended dishes: Fish & Chips, Calamari, Clam Chowder Bowl, Lobster Mac and Cheese, Fries, Shrimp Platter, Kaboom Shrimp Taco
Gave four stars due to there is no sign pointing in the direction of the restaurant. Navigation just says, arrived and out of the mini restaurants located in the same area. You have to figure out where this particular restaurant is located. Restaurant is located at the end of a fishing pier as you walk down people are catching and cleaning fish.Owner was very nice and attentive, food was really good, and is cooked to order. Plenty of outdoor seating on the pier limited inside seating.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tin Fish Lobster Roll with Fries, Fries
Nice to have a beer, enjoy the incredible view of the bay, spectacular. Visit it as a couple, alone, as a family, simply
Service: 5
Fish that day was not that good fries were great fish needs to be a bit improved aside from that it was good.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fish & Chips
Absolutely awesome San Diegos finest ? ? Trish is amazing everyone is awesome great place ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish & Chips, Clam Chowder, Clam Chowder Bowl, Fries
Great food environment was awesome service was good I will be
Atmosphere: 5
Service: 5
Recommended dishes: Fish
Restaurantji Recommends
Good fish and chips. Nice thin batter. One very friendly lady was running the whole thing. Taking orders ,cooking and letting you know when food was ready. Beautiful views.
Atmosphere: 5
Food: 4
Service: 5
Friendly customer service. Fish and shrimp were fresh as can be.
Atmosphere: 5
Food: 5
Service: 5
We visited the Tin Fish at the end of the Imperial Beach Pier. Great beer selection Great food s. Amazing atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish & Chips, Clam Chowder, Taco, Clam, Calamari, Fish, Fries
Do you like seafood, excellent place ???
Atmosphere: 5
Food: 5
Service: 5
Calamari plater and big wave beer was great ?
Atmosphere: 5
Food: 5
Service: 5