Me and my girlfriend got to this jack in the box at least 3 days a week and everything about it is amazing there is a girl that works here sadly we haven't gotten her name but she always asks how are newborn is doing and the food is always a 10/10 highly recommend this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, New Chicken Sandwich, Sauce, Burger, Curly Fries, Fries, Spicy Chicken Sandwich, Buttery Bacon Swiss Burger, French Fries
Peter Baxter
Be careful eating here the security guard will try to kick you out exactly at 30 minutes of being inside rather your still eating or not. MPS security is a joke. The lady sits inside while the place is closed. Then her supervisor acts like a cop which is very dangerous for a security guard. Good thing their not armed guards innocent people would be dead do to MPS security. TRAINING IS VERY IMPORTANT! Management should get new security.
Legend Rodriguez
I love
Atmosphere: 5
Food: 5
Service: 3
Mark L
I stood being ignored for anyone to take my order in an empty restaurant? Got the chicken strips and the curly fries and 1 hamburger, disgusting how do people eat this processed food? I threw it in the garbage where it
Atmosphere: 1
Food: 1
Service: 1
Victoria Cosio
They don't ever get nothing
Atmosphere: 2
Food: 1
Service: 2
AMedinaLife
The guy who took my order was cool but the woman who handed me my order at 4:25 -4:30 pm was very rude and made me feel uncomfortable. The guy at speaker asked if I wanted sauce I asked for 2 ketchups and a bbq sauce. Once I got to window the woman in reddish vest handed me my food and rudely just kinda dismissed me without waiting to see if I needed something almost as if she was annoyed by me.. I look in the bag and sure enough she didn’t put the sauces.. she had already walked away so I waited til she came back to ask for the sauces and she gave them to me but gave me such a bad vibe while doing it and wripped my food bag in the process and just closed the window on me… horrible customer service
Atmosphere: 1
Food: 5
Service: 1
Ruby C.
So stingy with sauces, I order a big meal through drive through for my family & myself to only be giving one of each sauce I asked for.
Estefania N.
customer service was great in drive thru, favorite local fast food, missing a star because they're stingy with the ranch lol
Priscilla Snedeker
Before this place had very very bad and poor customer service. They were so rude to people and very judgmental. Had you waiting for a long time inside to order.Now I can say that I noticed almost all that were rude are no longer working there. The employees now are so far great. Polite fare to all even the homeless. And if they know it will be a min to help you they let you know of this and apologize for the wait but they do hurry for you. I been in retail many years and in management. Customer service I take highly and finally I see that here they have good customer service. Thank you!
Food: 3
Service: 4
Jon W.
mismanagement at place is on full view. fast food took twenty minutes to receive my order. there was four people in the lobby and they were waiting. beware of the wait for your fast food.
I was told to park in the front was given my sprite but my food and redbull were going to be handed in spot 1. Its okay I've been told this before no biggie I said sounds good, but can you add a couple ranch, she said yes. So I see the lady( got her name Angelica) with our food, and I told her that I was missing my redbull drink and in a loud voice she said NO and I told her that I had my receipt and she yanked it out of my hand and literally threw it inside my window and told me to go to the drive thru.. I quickly said, wait why? You wer supposed to bring it out and she rudely said, while walking away, NO get back in the line! ( if you have been this to this jack it gets crazy packed) and just got out of the car and went inside to get back in line and ask for my drink. she was already preparing it but she was telling the other employees something.I always go to this jack but this person was very RUDE and not nice at all. Poor customer service. She really needs to get moved down to cleaning cuz I never want to encounter her. I know people have bad days but you leave them at home, especially if you have a customer service job.All other employees especially the night girls are always nice and polite.
Atmosphere: 1
Food: 3
Service: 1
Jackie Romero
Was told to park out front for my order which is understandable, we do that all the time. Waited quite a bit which wasn't an issue because I live less than a minute away. We get home and our tacos are so soggy you would have thought they had been sitting there for a while. They either had them sitting there the whole time we were waiting for our food or they pulled them out of the fryer too early. Mind you, we literally only ordered tacos so they shouldn't have had to sit there that long. Either way this isn't the first time it's happened and the reason why we go all the way to Bundy Canyon and get home with our STILL crunchy tacos. I've worked at Jack in the box before I know how it can be, but for this to happen everytime is unacceptable to me.
Food: 1
Stan Snow I
great place employees are courteous, and food always hot. only down side is the drive thru vs parking. if you have to park so they can complete your order. the spot is right in front of the drive-thru and took me almost 5 minutes just to get out of the parking lot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Egg Rolls, Curly Fries
Scott Rowley
There are too many homeless people in the store and right outside the store.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Egg Rolls
John Glo
Stale bun on my chicken sandwich. Fries were mixed and supposed to be curly fries.
Me and my girlfriend got to this jack in the box at least 3 days a week and everything about it is amazing there is a girl that works here sadly we haven't gotten her name but she always asks how are newborn is doing and the food is always a 10/10 highly recommend this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, New Chicken Sandwich, Sauce, Burger, Curly Fries, Fries, Spicy Chicken Sandwich, Buttery Bacon Swiss Burger, French Fries
Be careful eating here the security guard will try to kick you out exactly at 30 minutes of being inside rather your still eating or not. MPS security is a joke. The lady sits inside while the place is closed. Then her supervisor acts like a cop which is very dangerous for a security guard. Good thing their not armed guards innocent people would be dead do to MPS security. TRAINING IS VERY IMPORTANT! Management should get new security.
I love
Atmosphere: 5
Food: 5
Service: 3
I stood being ignored for anyone to take my order in an empty restaurant? Got the chicken strips and the curly fries and 1 hamburger, disgusting how do people eat this processed food? I threw it in the garbage where it
Atmosphere: 1
Food: 1
Service: 1
They don't ever get nothing
Atmosphere: 2
Food: 1
Service: 2
The guy who took my order was cool but the woman who handed me my order at 4:25 -4:30 pm was very rude and made me feel uncomfortable. The guy at speaker asked if I wanted sauce I asked for 2 ketchups and a bbq sauce. Once I got to window the woman in reddish vest handed me my food and rudely just kinda dismissed me without waiting to see if I needed something almost as if she was annoyed by me.. I look in the bag and sure enough she didn’t put the sauces.. she had already walked away so I waited til she came back to ask for the sauces and she gave them to me but gave me such a bad vibe while doing it and wripped my food bag in the process and just closed the window on me… horrible customer service
Atmosphere: 1
Food: 5
Service: 1
So stingy with sauces, I order a big meal through drive through for my family & myself to only be giving one of each sauce I asked for.
customer service was great in drive thru, favorite local fast food, missing a star because they're stingy with the ranch lol
Before this place had very very bad and poor customer service. They were so rude to people and very judgmental. Had you waiting for a long time inside to order.Now I can say that I noticed almost all that were rude are no longer working there. The employees now are so far great. Polite fare to all even the homeless. And if they know it will be a min to help you they let you know of this and apologize for the wait but they do hurry for you. I been in retail many years and in management. Customer service I take highly and finally I see that here they have good customer service. Thank you!
Food: 3
Service: 4
mismanagement at place is on full view. fast food took twenty minutes to receive my order. there was four people in the lobby and they were waiting. beware of the wait for your fast food.
Restaurantji Recommends
I was told to park in the front was given my sprite but my food and redbull were going to be handed in spot 1. Its okay I've been told this before no biggie I said sounds good, but can you add a couple ranch, she said yes. So I see the lady( got her name Angelica) with our food, and I told her that I was missing my redbull drink and in a loud voice she said NO and I told her that I had my receipt and she yanked it out of my hand and literally threw it inside my window and told me to go to the drive thru.. I quickly said, wait why? You wer supposed to bring it out and she rudely said, while walking away, NO get back in the line! ( if you have been this to this jack it gets crazy packed) and just got out of the car and went inside to get back in line and ask for my drink. she was already preparing it but she was telling the other employees something.I always go to this jack but this person was very RUDE and not nice at all. Poor customer service. She really needs to get moved down to cleaning cuz I never want to encounter her. I know people have bad days but you leave them at home, especially if you have a customer service job.All other employees especially the night girls are always nice and polite.
Atmosphere: 1
Food: 3
Service: 1
Was told to park out front for my order which is understandable, we do that all the time. Waited quite a bit which wasn't an issue because I live less than a minute away. We get home and our tacos are so soggy you would have thought they had been sitting there for a while. They either had them sitting there the whole time we were waiting for our food or they pulled them out of the fryer too early. Mind you, we literally only ordered tacos so they shouldn't have had to sit there that long. Either way this isn't the first time it's happened and the reason why we go all the way to Bundy Canyon and get home with our STILL crunchy tacos. I've worked at Jack in the box before I know how it can be, but for this to happen everytime is unacceptable to me.
Food: 1
great place employees are courteous, and food always hot. only down side is the drive thru vs parking. if you have to park so they can complete your order. the spot is right in front of the drive-thru and took me almost 5 minutes just to get out of the parking lot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Egg Rolls, Curly Fries
There are too many homeless people in the store and right outside the store.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Egg Rolls
Stale bun on my chicken sandwich. Fries were mixed and supposed to be curly fries.
Atmosphere: 5
Food: 2
Service: 5