Subway

21701 Lake Forest Dr Suite #1, Lake Forest
(949) 707-2841

Recent Reviews

Nelson La Rocca

everything

Food: 5

Alfredo Lopez-Bruce

Fresh and tasty sandwich. As always.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Hotshot Italiano

Jaime R.

Came on my lunch for a quick sandwich and soup but took half my lunch almost.. The employee pictured above definitely shouldn't be working in customer service. Was very short and rude to customer in front of me and moving at the pace of a snail while doing it. Seemed very upset and bothered that she had to work. Was asking customers. When I asked for soup she said they "ran out early" and that she didn't want to make more.

John B.

I think good customer service is incredibly important, and it can really make a difference in someone's day. From my experience, the young girl at Subway was friendly, attentive, and made sure to get my order exactly right. She was patient with me when I asked questions, and she seemed genuinely interested in making sure I had a good experience. Overall, I was really impressed with her customer service skills, and I think she's a great example of how a positive attitude and good communication can go a long way in making customers feel valued and appreciated.

Naija R.

the little girl who serves the sandwhiches is very rude i told her i don't eat brown lettuce and if she could get fresh lettuce she said just don't get the lettuce then , i said i want fresh lettuce she said well i don't think so ? how rude and uncalled , people come here fresh off work and have to deal with unnecessary nasty bad attitudes.

Andie C.

Went in yesterday to order 2 foot long sandwiches for my kids. I asked to use the restroom they told me I couldn't because it's not working. I asked them what do they do if they need to use the restroom. Crickets. How can you not have a working restroom?

konrad odaly

They made my Sandwich wrong tgrough the app and wouldn't make it again. Absolutely horrible customer service.

Zam Z

11:22 am Monday april 3 2023 bathroom not available. The employee not polite. Rude. Restrooms are for customers I was going to have lunch here but will never visit again. I have contacted corporate regarding this employees attitude and demeanor towards me. If this issue is not resolved I shall take necessary legal action for discriminatory practices.

Atmosphere: 1

Service: 1

Jhonnidan Barrientos

Does the bathroom not work? Or don't you want to clean it? Why do they always do that in these kinds of stores? Loose

Christy's Piano Instruction

I normally eat low carb and felt unwell after eating a 6-in meatball. It was delicious but if you are low carb, avoid the bun and get it low carb style, which I totally forgot about when I went.

Atmosphere: 5

Food: 4

Service: 5

Corri C.

Bad attitude from the girl making my sandwich. I came in an hour before closing. Most of the options were taken to the back because they were trying to get out on time, I get it. I felt like she was frustrated that I was ordering. The way she tossed the sandwich in the toaster then slammed it closed. My sandwich was cold on the inside and barley toasted on the outside. I still left a tip because I'm in the service industry too. But I kind of wish I took it back. She immediately walked to the back after making my sandwich. No "thank you for coming in". Or any acknowledgment the entire time really. I gave 4 stars because I come to this location all the time and it's always great customer service. I don't recommend coming in any time after 8. Work on your customer service a little. That is my advice.

Alberto Cortes

Very fast and very good

Atmosphere: 5

Food: 5

Service: 5

Luis Florian

Good place for lunch

Linda Jorgenson

Never dissatisfied. Always good.

Naomi H.

so good. very nice service, able to laugh with me. sandwiches are AMAZING. taste like subway. good. very good. yum yum.

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