“I understand the topic of bad customer service these days has been beaten to death in the news and social media but this Philly’s location really took the cake.We went to pick up our phone order tonight and the young lady who charged us and handed us our bag was so unbelievably rude.My husband and I were very polite and for whatever reason got three eyerolls out of her in our 60 second transaction.We walked back in immediately because something was missing from our order and she acted like it was OUR fault. She gave it to us with an extra eyeroll before we left. We must have been inconveniencing her.Food here is fantastic, and that deserves at least 4 stars in my opinion, but I will not return to this location.“
“I love Charley's, the staff was really helpful and friendly. Thank you again to the two staff members who were there on 1.20.24 during the afternoon. They made my experience that much better because the two worked well together, and they looked like they enjoyed their job, which is always a plus for me when I go out and eat in at a restaurant. I would definitely recommend this location to everyone. I like the classic philly cheesesteak, but today I tried the chicken philly steak since it was on special, and it tasted great. This location offers a military discount for those vets out looking for good discounts when eating out. It is located in the Azelea shopping center in South Gate so there is plenty of parking.“
“If you are a Philly Cheesesteak lover this place is definitely worth it. They serve a variety of sides/fries/salads and Sandwiches.My favorite is "The Works" Cheesesteak.Freshly baked bread, tender & juicy steak sautéed with peppers, onions, mushrooms. Truly delicious.“
“So far, this is the most authentic and cultured Philly spot in LA. That cheesesteak I chose is Philly's Best and it was amazing. I wish I had the pepper cheesesteak because I want more bell peppers and cheese. But, other than that... Awesome experience.“
“Under new management. The place is clean and sanitary. Super friendly staff. Great customer service. Ask about the Charley’s app, it’s a must. Great savings and new promotions every two weeks to either save money or get something free with purchase. Ector and Alma work great together as management. Have a great staff working to get us customers great food at a fast pace. Thank you guys. See you soon.Vegetarian options: Veggie delight is delicious“
“I eat here often, my favorite lunch spot. Team Members are incredibly nice. Food is exceptional and made to order. Sometimes there is a wait but the meal is worth it! Accommodating to requests, no attitude, and good food...Guests are a hot mess express and leave trash behind. During busy times no one can clean up. Never disgusting, mostly receipts and lemonade juice.They should have adequate A/C as it gets hot back there, especially when it's busy!!“