Tom's Burgers 30
$ • American, Family
Hours:
42741 30th St W, Lancaster
(661) 718-0777
Ratings
Take-Out/Delivery Options
Tips
Reviews for Tom's Burgers 30
Terrible customer service! I was left on hold for 20 minutes while trying to add to a phone order I had placed, my husband had to actually go to the establishment and inform them that his wife was still waiting on the phone. The manager, Rocio then commenced to justify a 20 minute hold stating that they weren’t taking phone orders at this time. I didn’t understand why the employee who answered the phone didn’t just say that rather than leaving me in limbo. And the supposed...read full review
Terrible customer service! I was left on hold for 20 minutes while trying to add to a phone order I had placed, my husband had to actually go to the establishment and inform them that his wife was still waiting on the phone. The manager, Rocio then commenced to justify a 20 minute hold stating that they weren't taking phone orders at this time. I didn't understand why the employee who answered the phone didn't just say that rather than leaving me in limbo. And the supposed manager...read full review
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | 6AM - 10PM |
Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.
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Not my first time here. First time during lockdown I stopped by, drive-thru... food was great. Shake was not mixed well, got all the milk in the first couple of sips, but still great. 2nd visit multiple ingredients were missing and had to drive from 30th East back to Tom's. Drink was watered down. Might as well been water. Went a third tome and the pastrami's were cold right out the window. Only the bread was warm.