Decent and I ate at Coyote Grill! Justin was my waiter and he did a great job! Attention to detail was the best about him
Leslie C.
Where do I start? This casino hits all the checks. No smoking Clean bathrooms, (toilet seat has the automatic plastic mover and automatic flush sensor) This Casino has entertainment for the family... arcade, theater, bowling outside of casino in the "same building". There is even a Pizza Hut inside for a quick snack while gambling slots . There is no looking for a drink server in this place (staying thirsty till you spot one and taking 30mins to hour), drink with or without ice at your own leisure by getting your beverage at the locations in the casino. This casino has that good ice . This spot is perfect if you're looking for a casino great for family all ages and friendly service. We are here almost every weekend.
Michelle V.
I believe all the negative reviews are submitted by losers! Lol. Meaning they did not profit off of their game play. Sometimes I go home with empty pockets and most of the other visits I break even or profit. That's how it is. The employees I've encountered are professional and helpful. Today I spoke to Nicky and she answered all my silly questions about the mobile app and website. She went out of her way to help and was very friendly. The food choices are many. Restaurants. Food at the bars. I don't understand why others complain about it. Hamburgers. Hot dogs. Hot wings Pizza Hut. Starbucks. HARRIS RANCH steaks. Grilled Salmon. Popcorn. Cotton candy. Breakfast plates. There's taco trucks but off the property nearby. Or snacks at the entertainment center or gas station market. Good price on gas so I always fill up before leaving The rooms I've stayed in are clean and beds are comfortable. If I see something that needs fixing in the room I let the front desk know. I haven't played Bingo here but will soon. The promotions I earn are fair. I just wish we could earn the gift rewards on other days of the week not just Tuesday. No swag like years past There is no store nor gift shop in the Casino. I like to buy tshirts of places I visit but none are available. Pool is nice. Clean. You can even get a massage in the Spa by the pool Prices are fair. Plenty of parking and security. I feel safe Oh there is also a movie theatre, bowling and an arcade. Thursday and Friday nights there's music. See you soon TACHI PALACE!
Juanita A.
We went to this casino after Xmas..We had never been their before, customer service was basically non existence. They food court is only 3 things and super expensive. We kept looking for someone to help us find guest services and no one to be found. Food sucks. Will not go back again.
Maryann D.
I wish that when they remodeled the rooms , they would have also replaced the beds. They're too firm, lumpy, and you can feel the coils. For the price you're paying for these rooms, you'd think keeping your customers happy and comfortable would be your main goal.
Chuy M.
Remodeled rooms were nice. customer service was non existent I don't believe I saw one Tachi palace casino resort employee smile. Bartenders at their center bar were the worst trained I believe I've ever seen. There one drink per person policy at an adult casino makes no sense and led to agitation not only for me but also the group attended with. Of course that is when we could get a drink. Expensive drinks were watered down and used cheapest liquor possible. I spent a lot of hard earned money at a so called resort I expect some courtesy.
Dora M.
I really enjoy my stay , specially their costumer service , the person who check me in was wonderful her name was Lexi or Alexi . But with so many slots it will be nice to get a really good jackpot But I do recommend it Just if you don't the area is really dark at night . Some lights will be nice
Marshall M.
This place is pretty sad. The inside is fine but the slots and tables are insanely tight! I never see people winning and most of the people in this casino probably should not be wasting their money. The patrons at this place always look sad and miserable. The beer selection is terrible. The beer bar has no good beers and only serves Mexican beer and terrible American beers like bud light! We live in a great beer state try to get a few decent micro beers at your beer bar!!! The food is ok. Overall, this is just another super tight Indian casino.
Michelle D.
we stayed at this hotel yesterday and they had bed bugs like crazy. this is not a good place to stay unless your okay with bed bugs. Just horrible!!!!
Marcela S.
I came with a group 8 of us. One of guess didn't have ID in my group . Virginia Martines I asked to talk to the supervisor and the supervisor was Omar refuse to give me his bosses name . The lady Virginia Martinez was checking five other people behind me and then card them and I think that wasn't right or unfair unprofessional about her duties at her job.
Thank you to Montel our GREAT waiter and Dasiy and Xochitl at Coyote Grille for being so WONDERFUL!
Connie S.
Stayed one night and I will never go back. Opened the door to our room and saw the cockroaches scatter. The girl at registration was nice and put us in a newly renovated room, but we were still very uncomfortable. Had to stay as our drive was long to get there. I have visited several casinos and this is the dirtiest I have ever been to.
Regina G.
Bar in the main area of casino bar tender has a attitude. When u ask something she act like she is being bothered . She has very bad customer service and noticed she treats tribal members very bad she is judgemental about the tribal members she's out to get them.dont remember her name but she has little long straight hair black brown , light skin, wears bright ass lipstick and has a 2 named in one don't remember she works nights use to work day time out by the pool are. Will not return to that bar if she is ever working . She serves people that are already drunk to make money off the tips especially from tribal members. Rule is 2 drinks and space it out not til they can't stand straight and function!! She needs to be trained on customera or terminated she don't belong behind that bar especially when someone is drunk she will pick a argument just to prove her authority and get a person thrown out!
Vanessa G.
This is one of the most beautiful resorts I've ever stayed at, and I've stayed at many. Everything is brand new and luxurious. The rooms are breathtaking. The pool is fantastic. The restaurants have high-quality cuisine and fantastic drink selections. The casino itself is modern and looks almost like a cruise ship. My husband and I stayed for 2 nights, and now this resort/ casino will be part of our travel rotation. I love that it is in the middle of nowhere. It really feels like you've traveled somewhere secluded and magical. The Coyote Grill has some impeccable dining options, but I'll save that for a separate post. The upstairs fast food options are great, too. I enjoyed the hot dogs and the cheese curds. The sports bar had yummy martinis and one of the best chicken sandwiches we have ever had! The staff throughout the casino was friendly, and we can't wait to go back.
Taylor A.
Me and my wife stayed here last night and it was the worst experience at a hotel ever! I know it's a casino but the room had crumbs all over the carpet the tub had black stuff all in side of it. We tried to call the front desk numerous times and nobody answered!! Half the lights were not working the TVs are slow and out dated. The review won't matter but I hope it helps keep someone else from experiencing the same thing we did.
Decent and I ate at Coyote Grill! Justin was my waiter and he did a great job! Attention to detail was the best about him
Where do I start? This casino hits all the checks. No smoking Clean bathrooms, (toilet seat has the automatic plastic mover and automatic flush sensor) This Casino has entertainment for the family... arcade, theater, bowling outside of casino in the "same building". There is even a Pizza Hut inside for a quick snack while gambling slots . There is no looking for a drink server in this place (staying thirsty till you spot one and taking 30mins to hour), drink with or without ice at your own leisure by getting your beverage at the locations in the casino. This casino has that good ice . This spot is perfect if you're looking for a casino great for family all ages and friendly service. We are here almost every weekend.
I believe all the negative reviews are submitted by losers! Lol. Meaning they did not profit off of their game play. Sometimes I go home with empty pockets and most of the other visits I break even or profit. That's how it is. The employees I've encountered are professional and helpful. Today I spoke to Nicky and she answered all my silly questions about the mobile app and website. She went out of her way to help and was very friendly. The food choices are many. Restaurants. Food at the bars. I don't understand why others complain about it. Hamburgers. Hot dogs. Hot wings Pizza Hut. Starbucks. HARRIS RANCH steaks. Grilled Salmon. Popcorn. Cotton candy. Breakfast plates. There's taco trucks but off the property nearby. Or snacks at the entertainment center or gas station market. Good price on gas so I always fill up before leaving The rooms I've stayed in are clean and beds are comfortable. If I see something that needs fixing in the room I let the front desk know. I haven't played Bingo here but will soon. The promotions I earn are fair. I just wish we could earn the gift rewards on other days of the week not just Tuesday. No swag like years past There is no store nor gift shop in the Casino. I like to buy tshirts of places I visit but none are available. Pool is nice. Clean. You can even get a massage in the Spa by the pool Prices are fair. Plenty of parking and security. I feel safe Oh there is also a movie theatre, bowling and an arcade. Thursday and Friday nights there's music. See you soon TACHI PALACE!
We went to this casino after Xmas..We had never been their before, customer service was basically non existence. They food court is only 3 things and super expensive. We kept looking for someone to help us find guest services and no one to be found. Food sucks. Will not go back again.
I wish that when they remodeled the rooms , they would have also replaced the beds. They're too firm, lumpy, and you can feel the coils. For the price you're paying for these rooms, you'd think keeping your customers happy and comfortable would be your main goal.
Remodeled rooms were nice. customer service was non existent I don't believe I saw one Tachi palace casino resort employee smile. Bartenders at their center bar were the worst trained I believe I've ever seen. There one drink per person policy at an adult casino makes no sense and led to agitation not only for me but also the group attended with. Of course that is when we could get a drink. Expensive drinks were watered down and used cheapest liquor possible. I spent a lot of hard earned money at a so called resort I expect some courtesy.
I really enjoy my stay , specially their costumer service , the person who check me in was wonderful her name was Lexi or Alexi . But with so many slots it will be nice to get a really good jackpot But I do recommend it Just if you don't the area is really dark at night . Some lights will be nice
This place is pretty sad. The inside is fine but the slots and tables are insanely tight! I never see people winning and most of the people in this casino probably should not be wasting their money. The patrons at this place always look sad and miserable. The beer selection is terrible. The beer bar has no good beers and only serves Mexican beer and terrible American beers like bud light! We live in a great beer state try to get a few decent micro beers at your beer bar!!! The food is ok. Overall, this is just another super tight Indian casino.
we stayed at this hotel yesterday and they had bed bugs like crazy. this is not a good place to stay unless your okay with bed bugs. Just horrible!!!!
I came with a group 8 of us. One of guess didn't have ID in my group . Virginia Martines I asked to talk to the supervisor and the supervisor was Omar refuse to give me his bosses name . The lady Virginia Martinez was checking five other people behind me and then card them and I think that wasn't right or unfair unprofessional about her duties at her job.
Restaurantji Recommends
Thank you to Montel our GREAT waiter and Dasiy and Xochitl at Coyote Grille for being so WONDERFUL!
Stayed one night and I will never go back. Opened the door to our room and saw the cockroaches scatter. The girl at registration was nice and put us in a newly renovated room, but we were still very uncomfortable. Had to stay as our drive was long to get there. I have visited several casinos and this is the dirtiest I have ever been to.
Bar in the main area of casino bar tender has a attitude. When u ask something she act like she is being bothered . She has very bad customer service and noticed she treats tribal members very bad she is judgemental about the tribal members she's out to get them.dont remember her name but she has little long straight hair black brown , light skin, wears bright ass lipstick and has a 2 named in one don't remember she works nights use to work day time out by the pool are. Will not return to that bar if she is ever working . She serves people that are already drunk to make money off the tips especially from tribal members. Rule is 2 drinks and space it out not til they can't stand straight and function!! She needs to be trained on customera or terminated she don't belong behind that bar especially when someone is drunk she will pick a argument just to prove her authority and get a person thrown out!
This is one of the most beautiful resorts I've ever stayed at, and I've stayed at many. Everything is brand new and luxurious. The rooms are breathtaking. The pool is fantastic. The restaurants have high-quality cuisine and fantastic drink selections. The casino itself is modern and looks almost like a cruise ship. My husband and I stayed for 2 nights, and now this resort/ casino will be part of our travel rotation. I love that it is in the middle of nowhere. It really feels like you've traveled somewhere secluded and magical. The Coyote Grill has some impeccable dining options, but I'll save that for a separate post. The upstairs fast food options are great, too. I enjoyed the hot dogs and the cheese curds. The sports bar had yummy martinis and one of the best chicken sandwiches we have ever had! The staff throughout the casino was friendly, and we can't wait to go back.
Me and my wife stayed here last night and it was the worst experience at a hotel ever! I know it's a casino but the room had crumbs all over the carpet the tub had black stuff all in side of it. We tried to call the front desk numerous times and nobody answered!! Half the lights were not working the TVs are slow and out dated. The review won't matter but I hope it helps keep someone else from experiencing the same thing we did.