This pizza used to be our favorite maybe two years ago, or so. Now, the crust isn't as good, you get one or two pieces of meat per slice and the cheese is almost non existent. The New Yorker, was total $#!t... ?!Step it up Pizza Hut! I miss my BOMB, Mouth watering favorite pizza!!No offense, but I wish they would move locations.. they are in a tiny creepy spot.. maybe if the location was better, they would hire decent workers. Next to Albertsons would be awesome! I love the buildable options through the app, just wish I was still getting those thick, crunchy, cheesy, OH MY slices! ?There are a couple good workers currently, but the business needs to hire more, better workers and fire the slackers.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Hawaiian Chicken Pizza
Damarys A.
I placed an order online and got delivered incorrectly. When I called to let them know the employee who answer my call said that he's pretty sure he did my order correctly, but if I want a redo I'll have to take the pizza to the store to make sure they made a mistake. They are a joke!
Shannon J.
Charges not just a delivery fee but also a "cost of doing business in Lompoc hidden junk fee" . Shopping center overrun with homeless so ordered delivery. Only a couple blocks away and after 20 minutes since I got the text it was out for delivery I called. No apologies just a it's on its way I promise. 12 more minutes person delivered no apology again. No customer service just sign this here's your pizza. I wish I could take back my tip. Next time I will go somewhere else.
i mean...its just a pizza hut, its basically always a 3 star average. But also they do it above average here.
Valerie McConnell
Manager Nicole and her staff are always friendly, efficient and accomodating!
Raymond Crisostomo
Very clean restaurant, friendliest staffers, comfortable atmosphere, big waiting room, have waited long at any of my trips, our goto for pizza n pasta night, food Is fast, fresh and hot, we love the pastas, pizzas. We will always return and recommend this location. 10 stars all the time.
Nick Martinez
Not a pizza hut guy, but the chicken bacon stuff crust is pleasant.
D. Fred
My girlfriend accidentally hung up when ordering. When she called back, the girl who answered sounded annoyed and told my girlfriend they were out of pan crust and she would have to settle for hand tossed. I went in to pick it up, and when waiting in line, people were ordering and picking up pan crust. Then I asked the guy who got our pizza if they were out of pan crust, and he said no, that they had a bunch of it.We were looking forward to pan crust because it's been years since we had Pizza Hut, and that's the crust that makes the Pizza Hut we remembered as kids. All because my girlfriend hanging up and calling back.
great experience.... excellent service... heading in the right direction!!!! thank you!!!
Evelyn H (LunalynDragon)
Avoid this location if you're vegetarian or have certain dietary restrictions!I'd thought this was the one pizza place in town where I'd never have to worry about something like this, but unfortunately they ended up being the very worst example of such an incident. It's bad enough getting an "accident pepperoni" when a place doesn't clean their slicer between pizzas (very common in this town unfortunately), but this was on another level.To be as fair as possible, they do a good job cooking their pizzas normally, and the service is nice. I used to think of them as the best in town because of those reasons. However, the last time I was there, I ordered a basic cheese pizza, and it ended up with several chunks of ham under the cheese. I couldn't even see them until I bit in and tasted something off. After spitting it out and peeling back the cheese, I found at least 3 on one slice. I got sick afterwards.I tried to contact support but never heard back, so I didn't even get compensated for the pizza I couldn't eat. I used to order weekly, but I don't see myself coming back anymore after that.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Hugo Moreno
I showed up needing a pizza ASAP. Steven took the time to explain the menu and set me up for success. He was very empathetic and very knowledgeable about the menu selection. He defused my displaced anger and provided one of the best customer experiences I have ever had at Pizza Hut, a true joy, and I definitely will be coming back. Keep up the great work, man!
Aaron Flowers
A Good Pizza Place,It offers cheese stuffed Crust and I like that!
Daniel Kelly (Pracomon)
Damn good pizza. I requested light cheese on all 3 mediums, and that is what I got. The pizza was Sliced all the way through. No problems separating slices from one another.
This pizza used to be our favorite maybe two years ago, or so. Now, the crust isn't as good, you get one or two pieces of meat per slice and the cheese is almost non existent. The New Yorker, was total $#!t... ?!Step it up Pizza Hut! I miss my BOMB, Mouth watering favorite pizza!!No offense, but I wish they would move locations.. they are in a tiny creepy spot.. maybe if the location was better, they would hire decent workers. Next to Albertsons would be awesome! I love the buildable options through the app, just wish I was still getting those thick, crunchy, cheesy, OH MY slices! ?There are a couple good workers currently, but the business needs to hire more, better workers and fire the slackers.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Hawaiian Chicken Pizza
I placed an order online and got delivered incorrectly. When I called to let them know the employee who answer my call said that he's pretty sure he did my order correctly, but if I want a redo I'll have to take the pizza to the store to make sure they made a mistake. They are a joke!
Charges not just a delivery fee but also a "cost of doing business in Lompoc hidden junk fee" . Shopping center overrun with homeless so ordered delivery. Only a couple blocks away and after 20 minutes since I got the text it was out for delivery I called. No apologies just a it's on its way I promise. 12 more minutes person delivered no apology again. No customer service just sign this here's your pizza. I wish I could take back my tip. Next time I will go somewhere else.
Parking: Garbage customer service,borderline disrespectful.
Atmosphere: 1
Service: 1
Great overall service.
i mean...its just a pizza hut, its basically always a 3 star average. But also they do it above average here.
Manager Nicole and her staff are always friendly, efficient and accomodating!
Very clean restaurant, friendliest staffers, comfortable atmosphere, big waiting room, have waited long at any of my trips, our goto for pizza n pasta night, food Is fast, fresh and hot, we love the pastas, pizzas. We will always return and recommend this location. 10 stars all the time.
Not a pizza hut guy, but the chicken bacon stuff crust is pleasant.
My girlfriend accidentally hung up when ordering. When she called back, the girl who answered sounded annoyed and told my girlfriend they were out of pan crust and she would have to settle for hand tossed. I went in to pick it up, and when waiting in line, people were ordering and picking up pan crust. Then I asked the guy who got our pizza if they were out of pan crust, and he said no, that they had a bunch of it.We were looking forward to pan crust because it's been years since we had Pizza Hut, and that's the crust that makes the Pizza Hut we remembered as kids. All because my girlfriend hanging up and calling back.
Restaurantji Recommends
great experience.... excellent service... heading in the right direction!!!! thank you!!!
Avoid this location if you're vegetarian or have certain dietary restrictions!I'd thought this was the one pizza place in town where I'd never have to worry about something like this, but unfortunately they ended up being the very worst example of such an incident. It's bad enough getting an "accident pepperoni" when a place doesn't clean their slicer between pizzas (very common in this town unfortunately), but this was on another level.To be as fair as possible, they do a good job cooking their pizzas normally, and the service is nice. I used to think of them as the best in town because of those reasons. However, the last time I was there, I ordered a basic cheese pizza, and it ended up with several chunks of ham under the cheese. I couldn't even see them until I bit in and tasted something off. After spitting it out and peeling back the cheese, I found at least 3 on one slice. I got sick afterwards.I tried to contact support but never heard back, so I didn't even get compensated for the pizza I couldn't eat. I used to order weekly, but I don't see myself coming back anymore after that.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
I showed up needing a pizza ASAP. Steven took the time to explain the menu and set me up for success. He was very empathetic and very knowledgeable about the menu selection. He defused my displaced anger and provided one of the best customer experiences I have ever had at Pizza Hut, a true joy, and I definitely will be coming back. Keep up the great work, man!
A Good Pizza Place,It offers cheese stuffed Crust and I like that!
Damn good pizza. I requested light cheese on all 3 mediums, and that is what I got. The pizza was Sliced all the way through. No problems separating slices from one another.