I love the vibe here, but the food is just okay. Our server was okay but didn't seem very genuine. The people actually serving the food were much more genuine and friendly. The drinks were great and vibe was great, but service and food were just okay.
SK83
Justin was our server and he was fantastic - very welcoming and accommodating- and funny! The food was delicious, must recommend the mushroom ragu pasta. It's a beautiful patio and I will definitely be back!
JessicaM
Booked this reservation last minute after a college graduation for a group of 9 people. I am to blame for the unpleasant meal and experience as I didn't read the pre fixed menu for a large group rule. I've been to Terra before and enjoyed my meal, so I figured this would be a win. I was wrong. Our reservation was set for 3:30 but our table wasn't ready. We were a lrge group, so we didn't mind, and we all reviewed the menu in high hopes of our meal. The host didn't mention we wouldn't be able to order off the regular menu then. Not only was our meal a little over 800, but the pre fixed menu included 3 different dishes of cheese and bread. This is fine as an appetizer but not for 3 of the 5 pre fixed courses. There is no customizing the menu at all. Then we were served spinach and cheese ravioli, which was so bland and disappointing to be followed by a bland, smelly branzino. It's 65 dollars per person for a disappointing menu. We didn't even order cocktails because no one in our group was happy. The server was lovely and tried to be accommodating, but she said if we ordered individually for everyone, our food would take forever (huh). We asked if we could split the table up so we were no longer a large group, and everyone could order freely, but they said no, which was strange as the restaurant was fairly empty. Overall, it was disappointing. We won't be back ever. We have no problem spending money on good food. This was NOT IT!!
Kilted1
We arrived for our 6:30pm reservation and the hosts seemed surprised we wanted to sit inside. It didn't appear anyone else was dining inside, so there did not appear a server assigned to our section. Took a little longer than I would have expected to get our order in, our wagyu beef app order was missed, but was not on our final bill. Good food, we ordered the Tagliatelli, the cavatelli and ravioli....each of us loved our own more than the others...so good choices made. Ordered the sourdough bread and was charged $3 for a small scoop of butter...really guys? $10 for bread is fine if you don't include it with dinner, but $3 for a dollop of butter...now you are gouging. Tough location to find for our first visit, but would still consider going back now we know how to get there.
Beautiful view of the Hills , pleasant atmosphere . Delicious food with the aroma Italian herbs. The grill meat dish was magnificent , soft and fragrant , special thanks to the chef for this! . Service was also good and attentive . We asked for a cocktail that wasn't on the menu and we got it prepared for us ! They found out what language to congratulate me on the birthday and did it . It was very cute !
ClaraM
Seems like every time we come to Terra, the quality gets worse and worse, such a shame because this used to be our go-to spot. Service is SEVERELY lacking — waited 20 minutes to get a high chair, waters were constantly empty and it was impossible to get a hold of anyone to refill them, busser dripped water everywhere when he finally refilled them. Worst of all, 3 out of 4 entrees arrived to the table, it took our server 10 minutes to come check on us (and we had to flag him down), by the time the 4th entree came all our $30/$40 entrees were cold. Views are spectacular, especially around sunset but the vibe is ruined by BLASTING music. We were shouting across a 2ft wide table and could barely hear one another. Managers did turn the volume down a bit, 20-30 mins after we requested it. Disappointing experience all around and would not recommend anymore. Not worth the value. Just eat downstairs.
KatS
We were visiting L.A. from Denver for a few days. My daughter had lived and worked in Beverly Hills for 4.5 years and we had eaten at Terra quite often, so we expect the best service every time. During this visit, we were very disappointed that only the hostess knew my daughter and I were there for a birthday. She wished my daughter a Happy Birthday. Our server, Justin, said nothing, was inattentive, took orders from 3 tables which were sat after us, and neglected to refill water. Both Justin and the floor managers were all too busy speaking with one another and the DJ playing music. It was such a disappointing experience that we did not even order dessert like we usually do. The server assistants were phenomenal, though.
Mehh
Meh. This was the last time I'll go to Terra or recommend it. Service was great and the rooftop is lovely but the food is so mid and laughably overpriced. Truly the pasta options in the freezer section at Trader Joe's is better. I don't remember the food being so subpar. Totally not worth it.
It was my bday dinner and they forgot my wine twice. The wine took almost 30 min to arrive after my friends received their cocktails. In addition my order was incorrect not once but twice! They brought out my friends food and realized my order was incorrect (I had to remind them of what I ordered) it was remade (incorrectly) delivered 15 min after my friends food arrived. Taken away AGAIN, remade for a 3rd time only to arrive at the end of everyone else's meal..
M X
April 2024The regular Century City Mall Parking Rates are as follows:1st hour is free.After that 1st hour, the next 20 minutes you are charged $4.Anything past 1 hour and 20 minutes, you are charged $2 for each 20 minutes.The daily maximum is $32 per 24 hour period.Eataly: I give this entire experience 4 stars. It's good, but it could be better. Here's why?Pro: come early in the day, from say 10:30 to 12:30, parking is a little easier, less traffic to get to and from this place from all around town.Pro: Drew in the wine and spirit, liquor department, is really helpful! Five star service there! He had a sense of the Amaro I was trying to buy, and suggested a couple which I ended up purchasing. He also made an effort to try to look into getting some of the other oddball ones I had on my list which they were out of stock.Pro: the liquor department does have some items that are less expensive than say total wine, or bevmo. I bought 4 Amaro today, one of them was 50% off their price, coming to around $17... where the price is normally around $24 at total wine.Pro/Con: there are 3 restaurants here. La Pizza & La Pasta is probably the best of the three. You'll have to be careful what you order here, especially if you're a true italian. Some of the pizza is great. But some of the pasta is lacking in one thing or another.Capri might be a little off, and the Steakhouse on the top floor might just be a little bit too much for most.Pro: it's like walking into an Italian deli market, lots of variety, lots of quantity of things.Pro: I don't know what they're called, maybe a kiosk, but the individual separation between say the fresh pasta, the pizza person, the espresso bar, the cheese person, make the experience worthwhile. You really feel like you're at a Street Market in a small Italian town, that's indoors. Go figure.Pro: Some things like Pasata Tomato was cheaper than at your typical Monte Carlo, or Cavaretti or Roma Deli.Con: some things are a little pricier than your local Italian Market. So you'll have to shop to see which spot has the best price.Octopus salad for instance, $29 a pound? It was okay, but not the freshest or the tastiest cold octopus salad I've had. And that price, mamma mia! In a bad way, I don't think it's worth it to buy again.Cheese: $48 a pound for gorgonzola? Yeah, you'll have to do the math on that one. I wonder how much of that they sell. But some of the other cheese was less expensive than Bristol Farm prices. You'll really have to do your due diligence and shop, literally.Con: $42 for a cake? $8 for a little torta? Maybe too pricey for a true Italian who can just make it at home for a fraction of the price. We thought we were going to find casata here, or something unique.Con: some things are outdated, like the Amaretti cookies wrapped in paper. I mean that's like an American gimmick from 30 years ago.Major Con: the whole parking situation. This place is a market, and has three restaurants. You have to expect that people are going to be here for a minimum of 2 hours if they have lunch, and then as an incentive, do some shopping, or have a gelato, coffee, etc. So why won't Eataly validate for 3 hours of free parking?In summary, I think if the parking was validated for up to 3 hours, maybe they lowered their prices on some of the other stuff, this place would be a true five-star experience. It's good, don't get me wrong, but it could be better with just a few minor tweaks.For your typical true American person, tourist, etc, I think this would give you a taste of Italy.But for the hardcore Italians, that come from Italian bloodline, first or second generation here in the United States, this place is kind of like going to Disneyland.There's a lot of unnecessary Pomp and circumstance. Meaning, for the hardcore italian, they would shop elsewhere, or cook it at home.My final thoughts are that it's like a modern Italian deli / market. Nothing fancy, more like a tourist attraction.
Just got back from vacation in Italy. Love that we have access to Italian products in LA. The food is mostly good. My husband’s pasta was stuck together but that might be a one off. Love the gelato but prefer less sweet and more natural tastes like in Italy. I know they have to accommodate for “American tastes” but some gelato flavors are way too sweet. Customer service is pretty good except a few individuals at both cafes don’t seem like they want to work.
Atmosphere: 5
Food: 4
Service: 4
JSim
My biggest problem was that the seat cushions were so worn out that sitting was incredibly uncomfortable. We brought friends there after having a wonderful lunch at Terra few months ago, but the food was only okay. We all had the tasting Menu. The wines were good, not exceptional. We head two different whites. The desserts were also just okay. I love the setting of the restaurant, but they definitely need to update their seating. I would softly recommend Terra, with the above caveats.
JanetP
We had the grilled branzino, pappardelle ai funghi, and Tonnarelli all'Astice. Everything was delicious, plus the rooftop view was unbeatable. Terra also has an excellent selection of wines by the glass that pair perfectly with the food.
Foodismylife
We were a party of 5 for dinner. Our order for salads came out within an acceptable time frame. But we had to wait nearly 1/2 hour for the main course to arrive. When we asked why it was taking so long, we were told it's because they're busy with a private party. That's a pretty lame excuse and one that we don't accept. Now let's talk about the value of the meal. The prices don't really reflect value. $45 for a filet of branzino should include some side veggies. To make things worse one of us asked for some hot sauce, they brought out a very small amount in a dish and then charged us for it. Really ? As someone that eats out very frequently, we were very disappointed with this experience.
Sharon08
We were seated on the lovely outdoor patio-plenty of heat lamps to keep you warm. Our server, Kevin, was knowledgable, friendly and professional. The food was well prepared and delicious.
I love the vibe here, but the food is just okay. Our server was okay but didn't seem very genuine. The people actually serving the food were much more genuine and friendly. The drinks were great and vibe was great, but service and food were just okay.
Justin was our server and he was fantastic - very welcoming and accommodating- and funny! The food was delicious, must recommend the mushroom ragu pasta. It's a beautiful patio and I will definitely be back!
Booked this reservation last minute after a college graduation for a group of 9 people. I am to blame for the unpleasant meal and experience as I didn't read the pre fixed menu for a large group rule. I've been to Terra before and enjoyed my meal, so I figured this would be a win. I was wrong. Our reservation was set for 3:30 but our table wasn't ready. We were a lrge group, so we didn't mind, and we all reviewed the menu in high hopes of our meal. The host didn't mention we wouldn't be able to order off the regular menu then. Not only was our meal a little over 800, but the pre fixed menu included 3 different dishes of cheese and bread. This is fine as an appetizer but not for 3 of the 5 pre fixed courses. There is no customizing the menu at all. Then we were served spinach and cheese ravioli, which was so bland and disappointing to be followed by a bland, smelly branzino. It's 65 dollars per person for a disappointing menu. We didn't even order cocktails because no one in our group was happy. The server was lovely and tried to be accommodating, but she said if we ordered individually for everyone, our food would take forever (huh). We asked if we could split the table up so we were no longer a large group, and everyone could order freely, but they said no, which was strange as the restaurant was fairly empty. Overall, it was disappointing. We won't be back ever. We have no problem spending money on good food. This was NOT IT!!
We arrived for our 6:30pm reservation and the hosts seemed surprised we wanted to sit inside. It didn't appear anyone else was dining inside, so there did not appear a server assigned to our section. Took a little longer than I would have expected to get our order in, our wagyu beef app order was missed, but was not on our final bill. Good food, we ordered the Tagliatelli, the cavatelli and ravioli....each of us loved our own more than the others...so good choices made. Ordered the sourdough bread and was charged $3 for a small scoop of butter...really guys? $10 for bread is fine if you don't include it with dinner, but $3 for a dollop of butter...now you are gouging. Tough location to find for our first visit, but would still consider going back now we know how to get there.
Beautiful view of the Hills , pleasant atmosphere . Delicious food with the aroma Italian herbs. The grill meat dish was magnificent , soft and fragrant , special thanks to the chef for this! . Service was also good and attentive . We asked for a cocktail that wasn't on the menu and we got it prepared for us ! They found out what language to congratulate me on the birthday and did it . It was very cute !
Seems like every time we come to Terra, the quality gets worse and worse, such a shame because this used to be our go-to spot. Service is SEVERELY lacking — waited 20 minutes to get a high chair, waters were constantly empty and it was impossible to get a hold of anyone to refill them, busser dripped water everywhere when he finally refilled them. Worst of all, 3 out of 4 entrees arrived to the table, it took our server 10 minutes to come check on us (and we had to flag him down), by the time the 4th entree came all our $30/$40 entrees were cold. Views are spectacular, especially around sunset but the vibe is ruined by BLASTING music. We were shouting across a 2ft wide table and could barely hear one another. Managers did turn the volume down a bit, 20-30 mins after we requested it. Disappointing experience all around and would not recommend anymore. Not worth the value. Just eat downstairs.
We were visiting L.A. from Denver for a few days. My daughter had lived and worked in Beverly Hills for 4.5 years and we had eaten at Terra quite often, so we expect the best service every time. During this visit, we were very disappointed that only the hostess knew my daughter and I were there for a birthday. She wished my daughter a Happy Birthday. Our server, Justin, said nothing, was inattentive, took orders from 3 tables which were sat after us, and neglected to refill water. Both Justin and the floor managers were all too busy speaking with one another and the DJ playing music. It was such a disappointing experience that we did not even order dessert like we usually do. The server assistants were phenomenal, though.
Meh. This was the last time I'll go to Terra or recommend it. Service was great and the rooftop is lovely but the food is so mid and laughably overpriced. Truly the pasta options in the freezer section at Trader Joe's is better. I don't remember the food being so subpar. Totally not worth it.
It was my bday dinner and they forgot my wine twice. The wine took almost 30 min to arrive after my friends received their cocktails. In addition my order was incorrect not once but twice! They brought out my friends food and realized my order was incorrect (I had to remind them of what I ordered) it was remade (incorrectly) delivered 15 min after my friends food arrived. Taken away AGAIN, remade for a 3rd time only to arrive at the end of everyone else's meal..
April 2024The regular Century City Mall Parking Rates are as follows:1st hour is free.After that 1st hour, the next 20 minutes you are charged $4.Anything past 1 hour and 20 minutes, you are charged $2 for each 20 minutes.The daily maximum is $32 per 24 hour period.Eataly: I give this entire experience 4 stars. It's good, but it could be better. Here's why?Pro: come early in the day, from say 10:30 to 12:30, parking is a little easier, less traffic to get to and from this place from all around town.Pro: Drew in the wine and spirit, liquor department, is really helpful! Five star service there! He had a sense of the Amaro I was trying to buy, and suggested a couple which I ended up purchasing. He also made an effort to try to look into getting some of the other oddball ones I had on my list which they were out of stock.Pro: the liquor department does have some items that are less expensive than say total wine, or bevmo. I bought 4 Amaro today, one of them was 50% off their price, coming to around $17... where the price is normally around $24 at total wine.Pro/Con: there are 3 restaurants here. La Pizza & La Pasta is probably the best of the three. You'll have to be careful what you order here, especially if you're a true italian. Some of the pizza is great. But some of the pasta is lacking in one thing or another.Capri might be a little off, and the Steakhouse on the top floor might just be a little bit too much for most.Pro: it's like walking into an Italian deli market, lots of variety, lots of quantity of things.Pro: I don't know what they're called, maybe a kiosk, but the individual separation between say the fresh pasta, the pizza person, the espresso bar, the cheese person, make the experience worthwhile. You really feel like you're at a Street Market in a small Italian town, that's indoors. Go figure.Pro: Some things like Pasata Tomato was cheaper than at your typical Monte Carlo, or Cavaretti or Roma Deli.Con: some things are a little pricier than your local Italian Market. So you'll have to shop to see which spot has the best price.Octopus salad for instance, $29 a pound? It was okay, but not the freshest or the tastiest cold octopus salad I've had. And that price, mamma mia! In a bad way, I don't think it's worth it to buy again.Cheese: $48 a pound for gorgonzola? Yeah, you'll have to do the math on that one. I wonder how much of that they sell. But some of the other cheese was less expensive than Bristol Farm prices. You'll really have to do your due diligence and shop, literally.Con: $42 for a cake? $8 for a little torta? Maybe too pricey for a true Italian who can just make it at home for a fraction of the price. We thought we were going to find casata here, or something unique.Con: some things are outdated, like the Amaretti cookies wrapped in paper. I mean that's like an American gimmick from 30 years ago.Major Con: the whole parking situation. This place is a market, and has three restaurants. You have to expect that people are going to be here for a minimum of 2 hours if they have lunch, and then as an incentive, do some shopping, or have a gelato, coffee, etc. So why won't Eataly validate for 3 hours of free parking?In summary, I think if the parking was validated for up to 3 hours, maybe they lowered their prices on some of the other stuff, this place would be a true five-star experience. It's good, don't get me wrong, but it could be better with just a few minor tweaks.For your typical true American person, tourist, etc, I think this would give you a taste of Italy.But for the hardcore Italians, that come from Italian bloodline, first or second generation here in the United States, this place is kind of like going to Disneyland.There's a lot of unnecessary Pomp and circumstance. Meaning, for the hardcore italian, they would shop elsewhere, or cook it at home.My final thoughts are that it's like a modern Italian deli / market. Nothing fancy, more like a tourist attraction.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Just got back from vacation in Italy. Love that we have access to Italian products in LA. The food is mostly good. My husband’s pasta was stuck together but that might be a one off. Love the gelato but prefer less sweet and more natural tastes like in Italy. I know they have to accommodate for “American tastes” but some gelato flavors are way too sweet. Customer service is pretty good except a few individuals at both cafes don’t seem like they want to work.
Atmosphere: 5
Food: 4
Service: 4
My biggest problem was that the seat cushions were so worn out that sitting was incredibly uncomfortable. We brought friends there after having a wonderful lunch at Terra few months ago, but the food was only okay. We all had the tasting Menu. The wines were good, not exceptional. We head two different whites. The desserts were also just okay. I love the setting of the restaurant, but they definitely need to update their seating. I would softly recommend Terra, with the above caveats.
We had the grilled branzino, pappardelle ai funghi, and Tonnarelli all'Astice. Everything was delicious, plus the rooftop view was unbeatable. Terra also has an excellent selection of wines by the glass that pair perfectly with the food.
We were a party of 5 for dinner. Our order for salads came out within an acceptable time frame. But we had to wait nearly 1/2 hour for the main course to arrive. When we asked why it was taking so long, we were told it's because they're busy with a private party. That's a pretty lame excuse and one that we don't accept. Now let's talk about the value of the meal. The prices don't really reflect value. $45 for a filet of branzino should include some side veggies. To make things worse one of us asked for some hot sauce, they brought out a very small amount in a dish and then charged us for it. Really ? As someone that eats out very frequently, we were very disappointed with this experience.
We were seated on the lovely outdoor patio-plenty of heat lamps to keep you warm. Our server, Kevin, was knowledgable, friendly and professional. The food was well prepared and delicious.