Wait in the front to order for five minutes. there are a lot of people working. Seems not that busy but no one came out to say would be with you soon. It seems that no one really cared at the customer waiting even to acknowledge. That’s not a good business practice. So we left.
RAF RAF
Cold chickenSmelly chickenStraight to the bathroom n had to drink sparkling water to feel better this place needs health Dept2nd time in couple monthsSame feeling stinky food
Atmosphere: 1
Food: 1
Service: 1
King Ant
This location is really horrible. Everyone including management needs to be terminated. The customer service is nonexistent
Casey Miller
I did the drive through and ordered my food was super fast. I paid and right after my food came out. Well I messed up and ordered it wrong. So I went inside and told them I messed up and so I paid for the difference and the manager there went and remade my food. Even though I messed it up she took it upon herself to help me out and make my food again the way it was supposed to be done if I had ordered right. She didn’t have to do it but she did and that’s big in my book thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl, BRC Burrito
Keyba Smith
The fried chicken tacos were sooo good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Street Taco, Double Chicken Bowl
Angelina S
You feel like this place's employees know nothing about service and customer care. I ordered 8pc family meal and added another 8pc chicken. I asked for extra house salsa. The lady asked how many do you want I said 15 (little things) I thought for 7 people 2 each would be good. She said she can only give me ten, she suggested to purchase extra salsa for $5. I declined because it's ridiculous, I'm just asking for 5 extra little packets. I asked her to ask a manager, she gave me 3 extra salsas lol. It felt so silly to pay $40 and getting 3 extra salsas. I would've left but she had already changed my card. I took the meal home for my guests. No napkins!You wonder why people are packed at In n out??? Because you get a good customer care and service .
Atmosphere: 1
Service: 1
sandra parker
Great food!
Art Sanchez
The new queso Blanco Burrito. Super food!!!, healthy. I like a lot. We eat every week on this location ?.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips
Monique Cooper
Tacos are
Atmosphere: 5
Food: 5
Service: 5
Roz Griffin
Vegetarian options: Chips and quac. Salads. No meat burritos
Reason I won't recommend this pollo loco employee was very rude person her name it's blanca F I so please pollo loco teach them... like in n out employees food was ok... Not woow
Jazmine P.
Got the bowl combo with chips and paid for my sauce and this is how many chips I got The bowl was fire though they're just more stingy with their chips than lays.
Paul R Schultz 1
Love their family meals, especially since the prices and the food is wonderful ? ?
Atmosphere: 5
Food: 5
Service: 5
Brent M.
Clearly this place doesn't care about the end result. I say to the lady at the counter "you burnt my chicken." And I mean burnt it. She says "sorry bout' that." Any normal person would have said "can I replace that for you?" But Noooo....
josh lopez
darkest avocado ever been served! smallest portion of chicken ever seen in any pollo loco
Wait in the front to order for five minutes. there are a lot of people working. Seems not that busy but no one came out to say would be with you soon. It seems that no one really cared at the customer waiting even to acknowledge. That’s not a good business practice. So we left.
Cold chickenSmelly chickenStraight to the bathroom n had to drink sparkling water to feel better this place needs health Dept2nd time in couple monthsSame feeling stinky food
Atmosphere: 1
Food: 1
Service: 1
This location is really horrible. Everyone including management needs to be terminated. The customer service is nonexistent
I did the drive through and ordered my food was super fast. I paid and right after my food came out. Well I messed up and ordered it wrong. So I went inside and told them I messed up and so I paid for the difference and the manager there went and remade my food. Even though I messed it up she took it upon herself to help me out and make my food again the way it was supposed to be done if I had ordered right. She didn’t have to do it but she did and that’s big in my book thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl, BRC Burrito
The fried chicken tacos were sooo good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Street Taco, Double Chicken Bowl
You feel like this place's employees know nothing about service and customer care. I ordered 8pc family meal and added another 8pc chicken. I asked for extra house salsa. The lady asked how many do you want I said 15 (little things) I thought for 7 people 2 each would be good. She said she can only give me ten, she suggested to purchase extra salsa for $5. I declined because it's ridiculous, I'm just asking for 5 extra little packets. I asked her to ask a manager, she gave me 3 extra salsas lol. It felt so silly to pay $40 and getting 3 extra salsas. I would've left but she had already changed my card. I took the meal home for my guests. No napkins!You wonder why people are packed at In n out??? Because you get a good customer care and service .
Atmosphere: 1
Service: 1
Great food!
The new queso Blanco Burrito. Super food!!!, healthy. I like a lot. We eat every week on this location ?.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chips
Tacos are
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Chips and quac. Salads. No meat burritos
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chips, Double Chicken Tostada Salad
Restaurantji Recommends
Reason I won't recommend this pollo loco employee was very rude person her name it's blanca F I so please pollo loco teach them... like in n out employees food was ok... Not woow
Got the bowl combo with chips and paid for my sauce and this is how many chips I got The bowl was fire though they're just more stingy with their chips than lays.
Love their family meals, especially since the prices and the food is wonderful ? ?
Atmosphere: 5
Food: 5
Service: 5
Clearly this place doesn't care about the end result. I say to the lady at the counter "you burnt my chicken." And I mean burnt it. She says "sorry bout' that." Any normal person would have said "can I replace that for you?" But Noooo....
darkest avocado ever been served! smallest portion of chicken ever seen in any pollo loco