Dunkin'

Name: Dunkin'
Address: 451 Hegenberger Rd, Oakland, California, 94621, US
Telephone: (510) 639-9188
Price range: $
Rating: 2.3

$ • Coffee Shops, Donuts

Hours:
451 Hegenberger Rd, Oakland
(510) 639-9188

Menu Order Online

About Dunkin' Donuts

Dunkin' is a mixed bag. While some staff members, like Frank, Stanley, and Leslie, provide great service and are super friendly, the location has a reputation for being less than ideal. Some visitors have reported slow service, with long wait times for orders. The back server has been noted as being particularly slow, leading to frustration for some customers. However, the front server has stepped in to help, showcasing great customer service. Although the area was once considered unsafe, increased security and awareness have made it one of the safest spots for commuters. Some customers have noted cleanliness issues, and there have been reports of running out of items like bacon, but the staff's effort to provide substitutes has impressed many. The food is decent, and popular drinks like the Carmel Macchiato and brown sugar coffee have received praise. Overall, the customer service remains a highlight, making visits enjoyable for those who appreciate the friendly atmosphere.