Like other reviewers have mentioned, this location’s drive thru sucks! It’s not just poorly designed with the 2 lanes but also poorly handled by the employees. They had to ask what I ordered again at the first window and then told me to park in one of the lanes to wait.. for just one meal. The service is not worthy of $20 / hr… ??
Atmosphere: 2
Food: 5
Service: 2
Christian Lopez
Everyday the night shift people are lazy it is always closed and they just say system is down every efffing day managers should take a look at their lazy employees.
Atmosphere: 1
Food: 1
Service: 1
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The night shift on April 9 2024 at 2am are very professional and the food was great. I’ve never tasted a quarter pounder that good and my fries oMG …. The very best I’m telling you
Atmosphere: 5
Food: 5
Service: 5
Norma Edwards
I ordered a #7 med unsweetened iced tea 2 small fries 3 apple pies got home no #7 BUT ed iced tea. the 3 apple pies were baked at 1047a my order was at 245p abouts. Pies were so dry and sticky no liquid at all... Basically we tossed them.... And no.. no #7
Atmosphere: 3
Food: 1
Service: 4
Guthrie Paterson
Pretty bad spot. Store was not clean, bathrooms were atrocious. While the staff was cheery - ordered through the self-serve kiosk - and they still forgot half of the order. Fries, nuggets and three drinks… Not a tough order to fulfill. Pretty disappointing.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Dr Pepper, French Fries, Chicken Mcnuggets
Mayra Silva
The girls doing the food need to stop the yapping and get the food orders rigth for talking they got my order wrong i did not paid almost 60 dollers to get 2 burgers im not sayingdont talk but pay attention i left around 630
Food: 5
Service: 1
Zoomeez Espinoza
My cookies look deformed and fries are pay regular price at less French fries!
Atmosphere: 3
Food: 2
Service: 3
Cassandra Navarrete
Worst customer service from the staff to the managers this place needs new management and employees. Disrespectful rude lazy I get it’s mc Donald’s but when you are dealing with peoples food you need a certain level of professionalism. The manager is ? ? and that should say a lot since they are the leaders and are supposed to guide the employees.
Missing chicken sandwich and service was slow plus no credit given for the lateness of the order. Almost seemed like they forgot about
Atmosphere: 1
Food: 2
Service: 1
Syl Gomez
They forgot my 6pc chicken nuggets inside two of my happy meals. Argued with cashier about my second bag which was a BOGO deal along with my happy meals. Young lady told me the other bag was not mine until I told her check if that bag has a double QP with a 10pc. It was and she said “oh”. The audacity I felt plus the disappointment I felt once I got home and seen my chicken nuggets were missing ;(
Atmosphere: 1
Food: 1
Service: 1
Eli Pope
Very hit or miss for speed of service and quality of the
The service is very hot and cold. I got food from this mcdonalds 2 nights in a row and had vastly different experiences.The first night, my food was perfect; I got extra ketchup for my first meal, everything was warm, my fries were full, and my oreo mcflurry was blended. The 2nd night left a lot to be desired; I got 3 large fries, and 2 of them were barely half full, 1 of the burgers I ordered with no onions and extra pickle neither of which was adhered to, I live about 5 to 10 minutes away and my frozen fruit punch was almost completely melted by the time I got home and didn't taste like it was properly mixed as the flavoring was extremely strong/sweet, of two of my no onion cheeseburgers 1 of them had no cheese, my oreo mcflurry wasn't blended at all and would have been better fit to asking for a plain sundae with oreo topping. I'm happy that I got everything I ordered, but the quality of it was not up to standard.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Cheeseburger, World Famous Fries, Chicken Mcnuggets
Sheryl Sutton
This particular store is handling a large amount of customers in their driver through, I watched the staff work with customer care efficiency and kindness and was impressed. When dining in my app would not work, they were kind enough to serve us anyway...the staff is very efficient and kind...my delivery order was handled with care through delivery...every item was there including utensils. The coffee was fresh and tasty, the Egg McMuffin very tasty fresh and the Mango smoothy was very good. Definitely they are above the other fast food restaurants in service, staff training, staffs kindness, fresh food and price. The in dining cleanliness is impressive also for the large amount of customers. Consistency in customer care, fresh food and getting orders filled correctly is key. I hope they will continue to strive for consistency in all around service. Very impressive. Thank you McDonald's!The only matter is that Holiday hours for in dining should be posted to cut down on confusion and extended if possible for families and workers who come in for dinner. Even for fast food families need to use facilities if traveling etc during holidays.
Like other reviewers have mentioned, this location’s drive thru sucks! It’s not just poorly designed with the 2 lanes but also poorly handled by the employees. They had to ask what I ordered again at the first window and then told me to park in one of the lanes to wait.. for just one meal. The service is not worthy of $20 / hr… ??
Atmosphere: 2
Food: 5
Service: 2
Everyday the night shift people are lazy it is always closed and they just say system is down every efffing day managers should take a look at their lazy employees.
Atmosphere: 1
Food: 1
Service: 1
The night shift on April 9 2024 at 2am are very professional and the food was great. I’ve never tasted a quarter pounder that good and my fries oMG …. The very best I’m telling you
Atmosphere: 5
Food: 5
Service: 5
I ordered a #7 med unsweetened iced tea 2 small fries 3 apple pies got home no #7 BUT ed iced tea. the 3 apple pies were baked at 1047a my order was at 245p abouts. Pies were so dry and sticky no liquid at all... Basically we tossed them.... And no.. no #7
Atmosphere: 3
Food: 1
Service: 4
Pretty bad spot. Store was not clean, bathrooms were atrocious. While the staff was cheery - ordered through the self-serve kiosk - and they still forgot half of the order. Fries, nuggets and three drinks… Not a tough order to fulfill. Pretty disappointing.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Dr Pepper, French Fries, Chicken Mcnuggets
The girls doing the food need to stop the yapping and get the food orders rigth for talking they got my order wrong i did not paid almost 60 dollers to get 2 burgers im not sayingdont talk but pay attention i left around 630
Food: 5
Service: 1
My cookies look deformed and fries are pay regular price at less French fries!
Atmosphere: 3
Food: 2
Service: 3
Worst customer service from the staff to the managers this place needs new management and employees. Disrespectful rude lazy I get it’s mc Donald’s but when you are dealing with peoples food you need a certain level of professionalism. The manager is ? ? and that should say a lot since they are the leaders and are supposed to guide the employees.
Atmosphere: 1
Service: 1
They messed up the order then said we'llwork here
Atmosphere: 1
Food: 1
Service: 1
Always good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Missing chicken sandwich and service was slow plus no credit given for the lateness of the order. Almost seemed like they forgot about
Atmosphere: 1
Food: 2
Service: 1
They forgot my 6pc chicken nuggets inside two of my happy meals. Argued with cashier about my second bag which was a BOGO deal along with my happy meals. Young lady told me the other bag was not mine until I told her check if that bag has a double QP with a 10pc. It was and she said “oh”. The audacity I felt plus the disappointment I felt once I got home and seen my chicken nuggets were missing ;(
Atmosphere: 1
Food: 1
Service: 1
Very hit or miss for speed of service and quality of the
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Sausage Burrito, Egg Mcmuffin, Hashbrown
The service is very hot and cold. I got food from this mcdonalds 2 nights in a row and had vastly different experiences.The first night, my food was perfect; I got extra ketchup for my first meal, everything was warm, my fries were full, and my oreo mcflurry was blended. The 2nd night left a lot to be desired; I got 3 large fries, and 2 of them were barely half full, 1 of the burgers I ordered with no onions and extra pickle neither of which was adhered to, I live about 5 to 10 minutes away and my frozen fruit punch was almost completely melted by the time I got home and didn't taste like it was properly mixed as the flavoring was extremely strong/sweet, of two of my no onion cheeseburgers 1 of them had no cheese, my oreo mcflurry wasn't blended at all and would have been better fit to asking for a plain sundae with oreo topping. I'm happy that I got everything I ordered, but the quality of it was not up to standard.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Cheeseburger, World Famous Fries, Chicken Mcnuggets
This particular store is handling a large amount of customers in their driver through, I watched the staff work with customer care efficiency and kindness and was impressed. When dining in my app would not work, they were kind enough to serve us anyway...the staff is very efficient and kind...my delivery order was handled with care through delivery...every item was there including utensils. The coffee was fresh and tasty, the Egg McMuffin very tasty fresh and the Mango smoothy was very good. Definitely they are above the other fast food restaurants in service, staff training, staffs kindness, fresh food and price. The in dining cleanliness is impressive also for the large amount of customers. Consistency in customer care, fresh food and getting orders filled correctly is key. I hope they will continue to strive for consistency in all around service. Very impressive. Thank you McDonald's!The only matter is that Holiday hours for in dining should be posted to cut down on confusion and extended if possible for families and workers who come in for dinner. Even for fast food families need to use facilities if traveling etc during holidays.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae