El Pollo Loco

34620 Monterey Ave, Palm Desert
(760) 328-5135

Recent Reviews

Lucas R

As a frequent customer here both afternoon and evening, believe me when I say this location is the best in the valley. The food is always fresh and the staff is always courteous, genuine, polite, and professional. Grateful for this spot and the hard working staff!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl

Paula Bueso-Inchausti

This is our family’s favorite Pollo Loco of all since they are super fast and it’s always clean.The food is delicious and we are always looking forward to go after any sports competition to recharge energy.My children love the chicken nachos and my husband and I find the chicken salad or burrito a very decent food option.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taco Complete Family Combo, Double Chicken Avocado Salad, Chicken Avocado Burrito, Double Chicken Tostada Salad, Chicken Nachos Combo, Grande Avocado Chicken Bowl

Bert gregory

Food was very good. But they’ve shrunk portions. Service people very pleasant. Atmosphere was LOUD upbeat music.

Atmosphere: 2

Food: 4

Service: 5

Recommended dishes: Double Chicken Bowl

Richard Rundhaug

The totilla soup is excellent for dieting and is extremely tasty.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup

Jack Wheeler

I especially like the one in Rancho mirage near Sam's and WalmartService is great food it the best

Atmosphere: 5

Food: 5

Service: 5

Cookie Panda Studios Work

MAN have they improved! I absolutely love the place! The food is so good, who's ever the chef you're amazing. The Service is so kind always brings me a smile!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl

Lucy Perez

I stopped by to try the new fit bowls and let me tell you I was very impressed. The staff is super friendly!!!

Atmosphere: 5

Food: 5

Service: 5

Elmer F.

el rip-off stay away. ordered pollo bowls combos and paid extra money and not given receipt. i asked why not the price as indicated and told "receipt in the bag". receipt wasn't in the bag. shady company.

Jaime Vazquez

Food price ratio is the best in the area since with 30 dollars you can feed a family but the rice is hard and everything else is

Atmosphere: 4

Food: 3

Service: 4

Luis Villavicencio

The food was so freshly cook, their service outstanding , the atmospher so peace full make you feel like you are at home. I will love to go back.??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Avocado

Walter S.

The food is good and everything but management is not the best they need to work on management skills. They need to retrain the manager to be more polite to customers and not be rude. They need to train them to be more have better manner when treating the customer because the customer is always right

Kalbex 88

Stopped here for my lunch break and needed a tortilla soup. I was feeling the sniffles creep up, but what I didn't expect was how fast I got my order and, more importantly, how delicious that soup was. The general manager assisted me, and he is the most friendly and quick serving. He told me that they reworked the recipe for the tortilla soup, and I gotta say, it is very close to my mom's homemade caldo de Pollo. Outstanding experience here and would definitely comeback again

Atmosphere: 5

Food: 5

Service: 5

Luis González

Excellent. Diversity of flavors. And the exquisite

Atmosphere: 4

Food: 5

Service: 5

Louis Pieper

Great food and service.

Atmosphere: 5

Food: 5

Service: 5

David M.

I wait in drive through for 10mins which is no big deal, but when I tried to order chicken, I was told it's at least a 20 minute wait. They were nice and all but I'm not waiting 30mins for fast food. I Work 10 hour shift and just wanted to buy food.

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