Quality has really gone down hill at our local KFC. Seems as though I've been left disappointed after every visit for the last year or two. The only thing left that was consistently good was the fries and after this last visit I can no longer look forward to those either. Once if finally got my fries (after they were not included in the bag initially or after the second time returning to the counter to remind the worker that we were still waiting for them) they were cold and stale tasting. Very disappointing. I had hoped that they would be fresh at least since we had to wait so long. I can say this though, in an attempt to make up for the repeat forgetfulness they gave us a large order of stale cold fries instead of the regular one provided with the meal. So bonus points for the upgrade?
Atmosphere: 2
Food: 1
Service: 1
Pablo Soltero
I went to get food and no one was there seems like they were all in the back,they took forever to take my order,had to ask two times to turn the soda machine on.there were more then enough employees to help out but they didn’t.??
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
Kimberly Roice
Horrible customer service at the drive-through. Was told it was going to be a 40-minute wait just for a bucket of crispy chicken. Asked how long the wait would be for something else and never got a response. Eventually, I just left.
Kc Archer
They know how to make a pregnant person happy, the only thing that wasn’t working was the app but everything else was amazing and the workers were so nice.
Really bad I had to wait a hour for my food this is the last time I’m coming to KFC.
Atmosphere: 2
Food: 3
Service: 1
Alejandro VL
I like their chicken and the service. What I don't like is that they have removed the promotions from their app. Now it doesn't matter if you order there or online.
Your new wraps are delicious! We do not go there too often but these wraps are a good meal for a competitive price! The only thing I would change is how your employees hand the food out the window. The plastic bags seem to make it awkward so it is almost being dropped down by the driver door and you grab it so it doesn't fall. I would use a different method but that is a small small inconvenience compared to great food and service. The pick up inside for mobile is excellent and easy so thank you!!
Atmosphere: 5
Food: 5
Service: 4
Lus Carbarjal
I had used the ladies restroom and had walked in on the employees drinking a buzz ball. I guess they need to drink to make it through their
Atmosphere: 1
The Artistic Mogeko :3
Went to order the other day with my friend and walked in on a couple of the employees drinking with some random girls in the bathroom, as well as getting no markings on our order to differentiate which chicken sandwich was which. Place is going
Atmosphere: 3
Food: 1
Service: 1
Brad C
Pot pie dry. Chicken littles cold and hard. Team members discouraged me from waiting for food that they didn't have prepared because I think it bothered them that they might have to make it It was not even 7 pm and they were out of almost everything except sides. Even fried chicken. Come on, this is a fried chicken place.
Atmosphere: 4
Food: 1
Service: 2
Katrina Carson
Went through the drive through ... Their wait times are outrageous.! Was told there was only a 5 min wait. So I paid and pulled over to park ... 20 mins goes by and they just tell me they are working on it and I still haven't gotten my order.. I didn't request anything special... They said that they were going to give us free cakes for taking so long and then after 30 minutes I finally get my order in and they don't even put that stuff in my bag.
Quality has really gone down hill at our local KFC. Seems as though I've been left disappointed after every visit for the last year or two. The only thing left that was consistently good was the fries and after this last visit I can no longer look forward to those either. Once if finally got my fries (after they were not included in the bag initially or after the second time returning to the counter to remind the worker that we were still waiting for them) they were cold and stale tasting. Very disappointing. I had hoped that they would be fresh at least since we had to wait so long. I can say this though, in an attempt to make up for the repeat forgetfulness they gave us a large order of stale cold fries instead of the regular one provided with the meal. So bonus points for the upgrade?
Atmosphere: 2
Food: 1
Service: 1
I went to get food and no one was there seems like they were all in the back,they took forever to take my order,had to ask two times to turn the soda machine on.there were more then enough employees to help out but they didn’t.??
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
Horrible customer service at the drive-through. Was told it was going to be a 40-minute wait just for a bucket of crispy chicken. Asked how long the wait would be for something else and never got a response. Eventually, I just left.
They know how to make a pregnant person happy, the only thing that wasn’t working was the app but everything else was amazing and the workers were so nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Fried Chicken
Went through the drive through. Friendly and Expedient.
Atmosphere: 5
Food: 4
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Fried Chicken
Really bad I had to wait a hour for my food this is the last time I’m coming to KFC.
Atmosphere: 2
Food: 3
Service: 1
I like their chicken and the service. What I don't like is that they have removed the promotions from their app. Now it doesn't matter if you order there or online.
Atmosphere: 5
Food: 5
Service: 5
Used drive
Food: 5
Service: 4
Recommended dishes: Mashed Potatoes, Fried Chicken
Great Dr Pepper and delicious gravy on mashed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Fried Chicken
Restaurantji Recommends
Your new wraps are delicious! We do not go there too often but these wraps are a good meal for a competitive price! The only thing I would change is how your employees hand the food out the window. The plastic bags seem to make it awkward so it is almost being dropped down by the driver door and you grab it so it doesn't fall. I would use a different method but that is a small small inconvenience compared to great food and service. The pick up inside for mobile is excellent and easy so thank you!!
Atmosphere: 5
Food: 5
Service: 4
I had used the ladies restroom and had walked in on the employees drinking a buzz ball. I guess they need to drink to make it through their
Atmosphere: 1
Went to order the other day with my friend and walked in on a couple of the employees drinking with some random girls in the bathroom, as well as getting no markings on our order to differentiate which chicken sandwich was which. Place is going
Atmosphere: 3
Food: 1
Service: 1
Pot pie dry. Chicken littles cold and hard. Team members discouraged me from waiting for food that they didn't have prepared because I think it bothered them that they might have to make it It was not even 7 pm and they were out of almost everything except sides. Even fried chicken. Come on, this is a fried chicken place.
Atmosphere: 4
Food: 1
Service: 2
Went through the drive through ... Their wait times are outrageous.! Was told there was only a 5 min wait. So I paid and pulled over to park ... 20 mins goes by and they just tell me they are working on it and I still haven't gotten my order.. I didn't request anything special... They said that they were going to give us free cakes for taking so long and then after 30 minutes I finally get my order in and they don't even put that stuff in my bag.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Mashed Potatoes, Fried Chicken