As a kid I thought this was the best place ever! I remember going here just to play the arcade machines. Remember the Simpsons' arcade game? I used to spend the majority of my visit playing that! Now the quality of games at this location are worse than they were back then. Also the prizes are not worth it! The food is not great...I thought the salad was better than the pizza. I rather go to a park, order some food and have a picnic at the park than go here.
Google user
I love going to Chuck E. Cheese on week days. It's like taking my kids to a indoor park. My daughter is autistic and this was her first time being at Chuck e cheese and she loved it. The staff are mostly to themselves but have no problem helping you at anytime. Thank you for making our daughters birthday a fun and happy experience.
Rynn P.
Had a 1000 ticket coupon with a purchase of a 60 min timed card. I gave it to the lady at the counter before even paying, while she was applying points to the card. But she did not apply the coupon. I did not realize until after I left the counter that she had applied it, but when i came back with proof of purchase, she said that I had to do it when I purchased the card (which I DID). Mind you, I would NOT have purchased 60 mins unlimited if it was not for the coupon, so this was just an "add-on later" type of situation.
Kewana Veal
Always a fun place to take the Littles. The pizza is always good.
Atmosphere: 5
Food: 5
Service: 5
Gloria Farris
Someone Put Trash On My Pizza And Salad Plate Which Pissed Me Off . The Staff Told Them To Move But I Was
Atmosphere: 5
Food: 5
Service: 5
Rachel Raquel Rramirezz
Chuck E. Cheese in Sacramento on Arden Way is the worst. I Don’t recommend it. The staff doesn’t care, the building is small and they cram all the tables together and the place gets over packed with people. It’s like all they care about is making money. I hosted my daughter’s birthday party there and the service was terrible. I will never go back to this location it was horrible.
1690 Arden Way, Sacramento, CA 95815
Lilia H.
Horrible service. Today, I purchased a fun kid's cup for almost $6. I filled it up with water for my toddler. When I gave it to her, she dropped it and it broke. I took it to the counter, and they said they couldn't replace it. Therefore, I asked for a regular drink cup since the cup I purchased for a drink broke. Scott, "the manager", said he couldn't replace it with a soda cup and gave me a plastic water cup. I asked for a lid because it was for my toddler and said those cups didn't come with lids. I asked him to simply give me another cup since I had purchased a drink cup and it broke and he said that he couldn't. He had to charge me for another drink cup if I wanted a drink cup. Honestly, horrible service! Complete pettiness!
Jackie Manrique
My family and I were VERY impressed with how clean this place was. We recently went there and never saw an employee without cleaning solution and towels in hand. The staff were constantly cleaning the games, the walls, and the soda fountain area (which was fully stocked with lids and straws). Staff was friendly, pepperoni pizza was good and ready within 15 minutes. Only thing we didn't like was that they wouldn't let us bring in donuts for a child's birthday- they only allow cakes and cupcakes which was really odd. ? We had to make a special trip back home to take the donuts back so they wouldn't melt (they were special donuts with whipped cream and fruit). Also a medium pepperoni pizza was about $22, kind of pricey but not bad quality.Kid-friendliness: The place is made for kids! Elementary ageParking: Parking lot right in front of front door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar
Mallory Kloock
I mean, it's Chuck E. Cheese. It's a bit dorky and odd. The food is not amazing and it was crazy expensive, but it was a 4 year old's birthday and the kids all seemed to have fun. They liked the arcade, but did not care for Chuck E. Cheese himself or the animatronics on stage. The staff and the person in the suit didn't seem like they wanted to be there all that much. But it was clean and had lots of room for the kids to run around and play on the arcade machines. Lots of simple machines that were easy enough for 4-8 year olds to manage on their own with the unlimited play wristbands.Kid-friendliness: Very young kid friendly. Lots of room to run and lots of simple arcade machines for young ones that were easy to navigate by themselves.
Atmosphere: 3
Food: 3
Service: 3
Julie Miles
Decent place but verrry expensive if u play the games without a wristband. My grandson had fun. We all did but really not worth the cost.
Nice staff and laid back environment never overly crowded and always seems clean and kid
Atmosphere: 5
Food: 3
Service: 5
DailyDoseinspiration Vasquez
The cashier and the cleaning guy are making out in front of my kids and the manager is acting like a predator watching them and laughing it's a weird place to bring my kids when chucky never showed up and we had to witness this.
Atmosphere: 1
Food: 4
Service: 1
Bryan T.
Had a mixup with a worker cleaning up and throwing away our clearly placed to the side leftover pizza, drinks, and food along with our kids' photos with me we took with the photo machine. The pictures were extra special since I just got back from deployment, so the kids were pretty bummed, but the manager was very nice when he heard what happened and gave us a lot of comp points to retake the pictures and enjoy another return.
anil khan
New management at cc are both ruthless and heartless. I wanted to redeem my points and the whole thing turned into getting a refund for $200 and then snatching the drinks from the kids. Karma, I hope get then back. They could pur play cards that had over 20k points and said they canceled it. Been going there for 13 years and I never argued back but just told.them to give me the points I deserve. Instead ww left and went to urban air next door. Great service even though busy. That's still the #1 rule for your "job" Too bad this chucke cheese lost loyal customers for life!
Brooke Prophet
I didn’t like the Animatronics. They were creeping out my family and friends. I did like the pizza and other foods though. Most of the games were not working and me and my family were a little bored. I used to go when I was little and it was a BLAST! Nowadays, it’s just not as fun as it used to be.
As a kid I thought this was the best place ever! I remember going here just to play the arcade machines. Remember the Simpsons' arcade game? I used to spend the majority of my visit playing that! Now the quality of games at this location are worse than they were back then. Also the prizes are not worth it! The food is not great...I thought the salad was better than the pizza. I rather go to a park, order some food and have a picnic at the park than go here.
I love going to Chuck E. Cheese on week days. It's like taking my kids to a indoor park. My daughter is autistic and this was her first time being at Chuck e cheese and she loved it. The staff are mostly to themselves but have no problem helping you at anytime. Thank you for making our daughters birthday a fun and happy experience.
Had a 1000 ticket coupon with a purchase of a 60 min timed card. I gave it to the lady at the counter before even paying, while she was applying points to the card. But she did not apply the coupon. I did not realize until after I left the counter that she had applied it, but when i came back with proof of purchase, she said that I had to do it when I purchased the card (which I DID). Mind you, I would NOT have purchased 60 mins unlimited if it was not for the coupon, so this was just an "add-on later" type of situation.
Always a fun place to take the Littles. The pizza is always good.
Atmosphere: 5
Food: 5
Service: 5
Someone Put Trash On My Pizza And Salad Plate Which Pissed Me Off . The Staff Told Them To Move But I Was
Atmosphere: 5
Food: 5
Service: 5
Chuck E. Cheese in Sacramento on Arden Way is the worst. I Don’t recommend it. The staff doesn’t care, the building is small and they cram all the tables together and the place gets over packed with people. It’s like all they care about is making money. I hosted my daughter’s birthday party there and the service was terrible. I will never go back to this location it was horrible. 1690 Arden Way, Sacramento, CA 95815
Horrible service. Today, I purchased a fun kid's cup for almost $6. I filled it up with water for my toddler. When I gave it to her, she dropped it and it broke. I took it to the counter, and they said they couldn't replace it. Therefore, I asked for a regular drink cup since the cup I purchased for a drink broke. Scott, "the manager", said he couldn't replace it with a soda cup and gave me a plastic water cup. I asked for a lid because it was for my toddler and said those cups didn't come with lids. I asked him to simply give me another cup since I had purchased a drink cup and it broke and he said that he couldn't. He had to charge me for another drink cup if I wanted a drink cup. Honestly, horrible service! Complete pettiness!
My family and I were VERY impressed with how clean this place was. We recently went there and never saw an employee without cleaning solution and towels in hand. The staff were constantly cleaning the games, the walls, and the soda fountain area (which was fully stocked with lids and straws). Staff was friendly, pepperoni pizza was good and ready within 15 minutes. Only thing we didn't like was that they wouldn't let us bring in donuts for a child's birthday- they only allow cakes and cupcakes which was really odd. ? We had to make a special trip back home to take the donuts back so they wouldn't melt (they were special donuts with whipped cream and fruit). Also a medium pepperoni pizza was about $22, kind of pricey but not bad quality.Kid-friendliness: The place is made for kids! Elementary ageParking: Parking lot right in front of front door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar
I mean, it's Chuck E. Cheese. It's a bit dorky and odd. The food is not amazing and it was crazy expensive, but it was a 4 year old's birthday and the kids all seemed to have fun. They liked the arcade, but did not care for Chuck E. Cheese himself or the animatronics on stage. The staff and the person in the suit didn't seem like they wanted to be there all that much. But it was clean and had lots of room for the kids to run around and play on the arcade machines. Lots of simple machines that were easy enough for 4-8 year olds to manage on their own with the unlimited play wristbands.Kid-friendliness: Very young kid friendly. Lots of room to run and lots of simple arcade machines for young ones that were easy to navigate by themselves.
Atmosphere: 3
Food: 3
Service: 3
Decent place but verrry expensive if u play the games without a wristband. My grandson had fun. We all did but really not worth the cost.
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
Nice staff and laid back environment never overly crowded and always seems clean and kid
Atmosphere: 5
Food: 3
Service: 5
The cashier and the cleaning guy are making out in front of my kids and the manager is acting like a predator watching them and laughing it's a weird place to bring my kids when chucky never showed up and we had to witness this.
Atmosphere: 1
Food: 4
Service: 1
Had a mixup with a worker cleaning up and throwing away our clearly placed to the side leftover pizza, drinks, and food along with our kids' photos with me we took with the photo machine. The pictures were extra special since I just got back from deployment, so the kids were pretty bummed, but the manager was very nice when he heard what happened and gave us a lot of comp points to retake the pictures and enjoy another return.
New management at cc are both ruthless and heartless. I wanted to redeem my points and the whole thing turned into getting a refund for $200 and then snatching the drinks from the kids. Karma, I hope get then back. They could pur play cards that had over 20k points and said they canceled it. Been going there for 13 years and I never argued back but just told.them to give me the points I deserve. Instead ww left and went to urban air next door. Great service even though busy. That's still the #1 rule for your "job" Too bad this chucke cheese lost loyal customers for life!
I didn’t like the Animatronics. They were creeping out my family and friends. I did like the pizza and other foods though. Most of the games were not working and me and my family were a little bored. I used to go when I was little and it was a BLAST! Nowadays, it’s just not as fun as it used to be.