I really loved their service. The crew were very friendly and helpful. The food is good. This is my fave place to go to.
Peter S.
This place has the worst service. It was my turn to be helped and I was telling the lady that I wanted the cebuchon, and she couldn't hear me, so I said it 2 more times. After that I realized that she still couldn't understand what I was saying, I decided to go and point at what I wanted. When I went to go point at the item, she started taking someone else's order!!! I was just so confused as to why she would do that, so I was waving my hand to get her attention but I was ignored. So now another lady comes out from the back and was making eye contact with me putting on a mask. Once she put her mask on, she started taking the order of the person behind me. Like are you f***ing serious??? I was so furious that I just left. I'm over this place. I'm never stepping foot in seafood city or giving my business to any of those stores inside. It's always something when I come here.
Nolan P.
Craving Congi but settled for arozcaldo. #GrillCity won't provide soy sauce cause they're out. I mentioned this to the manager. He just looked in a bin and never came back. They could've easily bought a big bottle and poured it into a small cup for consumers. I had to buy some in #SeafoodCity myself to have with my meal.
I come here with my mom to eat breakfast once in a while and usually I get the combo with chicken Tocino rice and two eggs. I put soy sauce over it and it's pretty good. But unfortunately after today I'm not coming back. I saw they were out of chicken Tocino and only had pork. The guy insisted it was chicken and I'm telling him I know it's not, I know what pork and chicken Tocino looks like, I can tell the difference. But he kept dismissing me and said I was wrong. My mom wanted to give the worker the benefit of the doubt and told me maybe they cut it up differently so she bought it anyways. I open it and pull the meat apart and I was right, it was pork. And I do not like making bad reviews but I feel like I had to because I can't eat pork due to a food intolerance, it'll make me really sick. Hence why I go for the chicken option. When I opened my box it looked like they mixed it with chicken but it was overall pork. I'm super disappointed and I know for food safety they're not supposed to be mixing food like that. It may not have been a big deal to him but it was to me because once again, I could get really sick. Seafood city, Please be mindful and consider not mixing your meats next time. Thank you.
Camilo Ilagan
They use left over sauce for the chicken barbecue. It smells bad spoiled only after 4 hours of buying it from the store. The chicken seems OK. I am willing to pay for food that is not spoiled. But it is very disappointing to pay for a food ( $25 for 6 pieces) and realizing it is spoiled.One server doesn't know the price of the lechon Kawali. He would mumble while wearing a mask. You have to ask him to speak louder and repeat what he was saying a few times. Then when he weighs the food it was $17.99. $4 higher that what he said earlier. He doesn't even know how to cut the lechon. Then another guy behind me got upset because he was doing the mumbling again. Told him to speak louder. That was a disappointing visit on Nov. 16, 2023 at around 1:15PM.GRILL CITY - SACRAMENTO!!!# Slow service# Bad service# Selling spoiled sauce for the Chicken barbeque.
I come here from time to time and food is ok but today oh NO. I came in morning and order breakfast rice and longanisa. I always do to go because I work from home and it's on way. I got home and the longanisa has a bad taste to it has if the pork had gone bad. I literally spit it out. I tried calling and no answer even on my break. I went on my lunch and they are so rude . Just because I don't speak Tagalog doesn't mean I don't understand some or when I'm being talked about. I didn't even want to say nothing . Got my refund finally and went. Do go eat here. Go to pacific island the service and food way better!!!
Adrian R.
Food variety is really good in this restaurant, but the SERVICE is POOR. The servers are so slow, cashier is slow too.
Ann B
Was being forced to order by number/set options, I just wish the Server would listen first before yelling at their customers.
Atmosphere: 2
Food: 4
Service: 1
Shanin Coffer
Good eats for everyone looking for something different as in Asian mixed with western and Philippines.Parking: Plenty of parking
one of the employees in sacramento Ca is lack of customer service. They need to educate her.
akaash raj
The foods the best ? absolutely love it ?
Rowena C.
Services is always been awful. Ignoring people waiting in line. No one cares to step up to help the cashier to speed up the process. Considering hearing people laughing in the back. Terrible management.
Jon V.
Grill City has some select quality entrees, however I seem to always have an issue with the chicken inasal. They always seem to serve it extremely undercooked to the point of the meat still leaking blood. I did have to wait a while for the food to be served thinking it was going to be thoroughly "cooked". I hope from now on they'll incorporate using thermometers to ensure that their meats are actually cooked. The location is inside of the Seafood City market so the ambience is very bright and open.
Cecilia C.
Grill City is inside Seafood City market. It's in the court area where other random shops are before walking into the grocery store.I ordered the buy 4 get 1 deal of only pork skewers. I've ordered the chicken before and always regretted it. The total was $19.56 for 4 (not counting the free one)... $5 each!! And it was cold. I ate it right away but ended up saving it til I got home so that I could reheat it.
I really loved their service. The crew were very friendly and helpful. The food is good. This is my fave place to go to.
This place has the worst service. It was my turn to be helped and I was telling the lady that I wanted the cebuchon, and she couldn't hear me, so I said it 2 more times. After that I realized that she still couldn't understand what I was saying, I decided to go and point at what I wanted. When I went to go point at the item, she started taking someone else's order!!! I was just so confused as to why she would do that, so I was waving my hand to get her attention but I was ignored. So now another lady comes out from the back and was making eye contact with me putting on a mask. Once she put her mask on, she started taking the order of the person behind me. Like are you f***ing serious??? I was so furious that I just left. I'm over this place. I'm never stepping foot in seafood city or giving my business to any of those stores inside. It's always something when I come here.
Craving Congi but settled for arozcaldo. #GrillCity won't provide soy sauce cause they're out. I mentioned this to the manager. He just looked in a bin and never came back. They could've easily bought a big bottle and poured it into a small cup for consumers. I had to buy some in #SeafoodCity myself to have with my meal.
good food ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Squid 5 pcs, Chicken BBQ 1 Piece, Single Classic Entree
I come here with my mom to eat breakfast once in a while and usually I get the combo with chicken Tocino rice and two eggs. I put soy sauce over it and it's pretty good. But unfortunately after today I'm not coming back. I saw they were out of chicken Tocino and only had pork. The guy insisted it was chicken and I'm telling him I know it's not, I know what pork and chicken Tocino looks like, I can tell the difference. But he kept dismissing me and said I was wrong. My mom wanted to give the worker the benefit of the doubt and told me maybe they cut it up differently so she bought it anyways. I open it and pull the meat apart and I was right, it was pork. And I do not like making bad reviews but I feel like I had to because I can't eat pork due to a food intolerance, it'll make me really sick. Hence why I go for the chicken option. When I opened my box it looked like they mixed it with chicken but it was overall pork. I'm super disappointed and I know for food safety they're not supposed to be mixing food like that. It may not have been a big deal to him but it was to me because once again, I could get really sick. Seafood city, Please be mindful and consider not mixing your meats next time. Thank you.
They use left over sauce for the chicken barbecue. It smells bad spoiled only after 4 hours of buying it from the store. The chicken seems OK. I am willing to pay for food that is not spoiled. But it is very disappointing to pay for a food ( $25 for 6 pieces) and realizing it is spoiled.One server doesn't know the price of the lechon Kawali. He would mumble while wearing a mask. You have to ask him to speak louder and repeat what he was saying a few times. Then when he weighs the food it was $17.99. $4 higher that what he said earlier. He doesn't even know how to cut the lechon. Then another guy behind me got upset because he was doing the mumbling again. Told him to speak louder. That was a disappointing visit on Nov. 16, 2023 at around 1:15PM.GRILL CITY - SACRAMENTO!!!# Slow service# Bad service# Selling spoiled sauce for the Chicken barbeque.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Grilled BBQ Chicken Filet Bento bx
I come here from time to time and food is ok but today oh NO. I came in morning and order breakfast rice and longanisa. I always do to go because I work from home and it's on way. I got home and the longanisa has a bad taste to it has if the pork had gone bad. I literally spit it out. I tried calling and no answer even on my break. I went on my lunch and they are so rude . Just because I don't speak Tagalog doesn't mean I don't understand some or when I'm being talked about. I didn't even want to say nothing . Got my refund finally and went. Do go eat here. Go to pacific island the service and food way better!!!
Food variety is really good in this restaurant, but the SERVICE is POOR. The servers are so slow, cashier is slow too.
Was being forced to order by number/set options, I just wish the Server would listen first before yelling at their customers.
Atmosphere: 2
Food: 4
Service: 1
Good eats for everyone looking for something different as in Asian mixed with western and Philippines.Parking: Plenty of parking
Restaurantji Recommends
one of the employees in sacramento Ca is lack of customer service. They need to educate her.
The foods the best ? absolutely love it ?
Services is always been awful. Ignoring people waiting in line. No one cares to step up to help the cashier to speed up the process. Considering hearing people laughing in the back. Terrible management.
Grill City has some select quality entrees, however I seem to always have an issue with the chicken inasal. They always seem to serve it extremely undercooked to the point of the meat still leaking blood. I did have to wait a while for the food to be served thinking it was going to be thoroughly "cooked". I hope from now on they'll incorporate using thermometers to ensure that their meats are actually cooked. The location is inside of the Seafood City market so the ambience is very bright and open.
Grill City is inside Seafood City market. It's in the court area where other random shops are before walking into the grocery store.I ordered the buy 4 get 1 deal of only pork skewers. I've ordered the chicken before and always regretted it. The total was $19.56 for 4 (not counting the free one)... $5 each!! And it was cold. I ate it right away but ended up saving it til I got home so that I could reheat it.